- Phone: 904-891-0631
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based on 26430 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I'm not sure, exactly, if my carpets can't be cleaned any better or if I needed a different service? Though, they do appear somewhat "cleaner", I didn't feel that they were anymore clean then if I used my own machine. :( I understand that some stains may not come up but I was hoping more would have using a commercial machine. The tech was very polite and I walked the rooms. Initially, they did appear better but a week later our family room isn't much better then if I had I done it myself. I was hopeful that we would have eliminated more. Again, it may not be the service that I had received doing. I didn't do the deeper cleaning because it said "pet" stains, which we don't have but we have "kid" stains. Did we need the pet cleaning??!!? Thank you. Appreciate any feedback. Name removed
Serviceman very honest and upfront about what could be done for my carpets stains.
I really like how professional the people are. Man it's great.
I like that their was never that residue feel on the cleaned carpets.
On time, courteous tech, carpets look great! Had my sofa cleaned but can't really tell except where there was a stain. Doesn't smell any cleaner and it's just a one year old sofa.
Always professional and friendly
The tech, Zach, and his trainee Jamar were extremely professional and courteous. They cleaned our shower and kitchen tile and grout. They worked quickly and did a great job. I now wish we had hired them to do all our tile floors. You know they did their job well when even your teenage son noticed the clean tiles and grout :-)
The techs were extremely professional, knowledgeable and best of all not pushy. We received the service we asked for and were happy with the result.
Floors were spotty. Not a very good job
Professional staff, very helpful with information and service, Great results
I've already been recommending you to friends and family !
Everything was first rate!
A superior clean with no harmful residue!
No smell, zero residue, prompt and clean.
My carpet looks really good. The tile floors are really looking good. The Service Rep. was very thorough and explained everything he was going to do.
Excellent.
Name removed
Service is fast and carpets are thoroughly cleaned. Like no soap.
Friendly and courteous service. On time.
Cory was very friendly, efficient and focused on doing a thorough job. We employed Zerorez to clean a sofa and loveseat - they look and smell tremendously better and we are very pleased with the results. We are hoping it will be a while before we need your services again - but when we do we will not hesitate to call you again. Thank you!
My carpet looks brand new. I always have had very professional and polite technicians.
Your people were friendly, fast and competent, but a couple of the places they left that they said were just "wet streaks" are still there.
Tile cleaning came out great! Thank you Corey!
Walk through first with full explanation as to what can be done in each case
and a rate for each item. Then to work; efficiently, professionally and even quickly.
You show up when you say you will and I had a fully functional receipt on my e-mail
before Mr. Fonda left my home. Great service and end product.
Brad was exceptional to work with. He was able to get our stains and carbon dust from carpet. Would definitely use your service again.
Your courtesy staff.
Robert was punctual, knowledgeable, and friendly! The carpet had been "puppy-fied" and looked good as new when he had finished!
Very clean, fast, professional & reasonable price
Eric did an excellent job.
It smells great and your staff are very friendly and efficient.
I have used your company for some years now, if I wasn't totally satisfied I would have used another company. My rug is 25 years old and you have probably aided in it's durability and excellent condition. Most visitors think it is a new rug.
Mitch and Matt did an outstanding job on our carpets. Any questions I asked about the process, the wearing of my carpet, the quality of my carpet - just anything - were all answered very well. I could not be more pleased with the quality of the work and the great customer service.
On time, courteous!