- Phone: 904-891-0631
- Visit Website
26430 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They arrived in the time frame given. The technician was pleasant and explained things thoroughly.
The rugs came out clean and there were no unpleasant odors.
Great communications; quick and on-time service; experienced, friendly, professional representative; great job!
Everything
On time professional service
Technician was pleasant and very thorough. I was phoned in advance, and the tech was right on time. We used the carpet cleaning services, and were very pleased with our results. As a pet owner, I was looking for a company that could provide deep and effective carpet cleaning without a lot of harsh chemicals and shampoos. My daughter was visiting from Atlanta, and she suggested that I give Zerorez a try, as she uses them for her carpet cleaning needs. I am so glad I did. Definitely will use Zerorez again!
Everything
My carpets were very clean when the service was done.
Professional service man
Arrived on time, very professional and my carpets were very clean afterwards.
clean non-filmy feel of the home after application
They didn't vacuum or make an effort to pick up dog hair around perimeter of carpet.
THE CLEAN SMELL AND PRICING.
Service is on time for appointment, tech paid attention to details that were important to me,like the citrus smell of your product and the fact that my carpets dried overnight.
Friendly people and clean smell. I am sensitive to smells and these carpets smell nic
Wonderful service, much better than the first time. The carpets look great! Thank you!
The technician was fast, thorough, and friendly. Our carpets look like new!
Zach was very professional and did a great job on our carpets!
I'm very pleased with the product. How clean my carpets come out without my carpet being soaked for hours.
The staff is very knowledgeable knowledgable and always very friendly.
service has always been outstanding. products are safe for my home, family & pets
The technician was very nice and he did a great job.
Your carpet person Zack was exceptional. He was very courteous, clean, meticulous and excellent worker. Please thank him again from us for his excellent service. A pleasure to have him in our home. Cooper Agent
Professional workers, satisfied with final result of cleaning
Their personnel are experts and really take time to do the job right the first time. We've usesd Zerorez for over 20 years and never had an issue and never use anyone else.
We use zerorez exclusively. They have always done a great job and everyone that works there is friendly and helpful.
Our technician did a great job - prompt and pleasant to work with. Wish we had used Zerorez years ago!
Keenan and Eric came out to clean our carpets after one of our pets had a housebreaking accident and tracked it all over the house, including down the stairs. It was quite a job, but you'd never even know if happened, now! They were knowledgeable and professional as they worked and I'd have them back in a heartbeat. Thanks, Zerorez!!
The young man that came to clean, was sooooo nice. He cleaned my rug with care. I will request him again if possible. I have only used your service three times before, and I have been pleased. My son in Atl (Charles and Colleen Wilhelm). recommended your rug comp. I will say this last time I was more pleased than the time before this cleaning, the men left my rug pretty wet then. Corey was able to get much more water out and my rug, and they were almost dry all the way in just a few hrs/ You will hear from me again shortly. With a request for Corey Leader to do my cleaning.
The real measure of an outstanding company is how they address and resolve customer complaints....I had a small issue with my carpets and got an immediate response from the owner. The issue actually resolved it self, by I was very pleased with the response. I would, and have, recommended Zerorez to friends and family.
Professional technicians
Service tech is very professional