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based on 26431 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
prompt, courteous, very professional
Timely service and reasonable price.
My carpet, rugs, furniture and tile look great! The two men who performed the service were a great team and finished in a timely manner. Very professional! Great job!
The technician arrived on time and did a great job!
Great technician. Very professional.
I was told it would take 10 days, maybe less, to have my area rug cleaned. After 2 weeks, I called and was told it was ready. Why had no one called me prior? When was it ready?
Robbie was extremely professional and fast!! Great job!!
I like that it dries fast and the carpet looks very good.
Robert Crowd was a great representative for the company
Great Job! Very professional Tile and carpet look great.
Quality of First name removed cleaning
Technicians are prompt and courteous. They offer suggestions for problem areas.
I like the fact that there is no residue left and the carpets look great
Fabulous job, friendly technicians
Customer service
High quality work and good customer service!
Excellent service and results!
The serviceman was friendly, mannerful. The service was fast. And the carpet dried quickly. I hope I experience what the product promises which is clean carpet longer. It looks and smells really good right now.
Friendly service and efficient---no soapy residue
Friendly service technician
Great job done ever time on our rugs
Restored old carpet and cleaned up high traffic areas like new. The worker had great customer service and explained everything. Great competitive pricing.
We were very pleased with the overall experience. Dell was wonderful and kept us well informed. He explained to us ahead of time what his expectations were and he was right on the money. Overall it was a great experience!
I think if I was told about a list of services you provide along with the specials you have I would be better able to choose what I need. Matt was professional but he was not as experienced in cleaning. He was a nice guy and helped us out, but I'm not sure if Zerorez really cleaned our carpet as well. I have wear anD tear when walk in but not that bad and it doesn't appear that the treatment made it look as if was steam cleaned. IM concerned because there must be a treatmental that removes dirt well. My carpet is 10 years old, I never had pets and little foot traffic. So when I asked Matt why this part of my carpet did not clean well, compared to a less used part l, he said it was due to wear and tear. Is this true? I'm not happy with that part. Can someone call me to let me know?
Excellent customer service, promptness, deligency, and taking pride in the work and satisfying the customer.
Better ability to combat stains from usage. Your service was fairly priced and your employee was professional, friendly and timely. It would have taken us ten times as long to do the same job with a rental system. You were in and out in about an hour. Very impressive speed. Using Woolite with Oxyclean on the stains afterward actually produced better results on the stained areas.
Quick service appointment, good product, very friendly service rep
Robbie was prompt, called before arriving, explained the cleaning process well, was kind, covered his shoes, and worked efficiently.
Knowledgeable service staff. Polite and friendly. He asked several times if I needed him to do anything else. I would use zerorez again. My neighbors got a card prior to the tech leaving.