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based on 26432 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
THE TECH (COLIN) WAS OUTSTANDING !! HE WAS VERY PROFESSIONAL. SHOWED US HOW ZERO REZ MAKES A BIG DIFFERENCE FROM OTHER CARPET CLEANERS. YOU ARE VERY LUCKY TO HAVE COLIN ON YOUR TEAM.
First name removed & MARY
Carpet cleaning lasts.
Great service-Zerorez did exactly what they said they would do. Our carpet looks great!
1] make the promised call, prior to arriving at the customer's home.
2] wear the foot "booties" noted in your letter, during the cleaning process
3] try not to keep the front door/ main entrance wide open during the entire procedure
Quality of the cleaning
did a much better job and easier than my renting a machine from home depot. Mitch was a nice guy. We have the same dry humor.
The gentleman was on time and professional. He did an outstanding job and was able to remove a couple stains I didn't think could be removed.
Our carpet looks no cleaner than before you came. When I walked in this morning, I thought that maybe your company did not show up!
The only evidence of your visit is that the bathroom tile floor looks cleaner. I think you need to make another visit and reclean and do a better job.
I think a supervisor should come and inspcect the job done intead of a salesperson.
We were quite pleased with the tech's (Brian) work and the time it took for him to get it done.
He was time efficient meaning he was here when he said he would be. He immediately started to work and finished the job well within the time we needed so we did not waste our entire day. My carpet is free from spots, smelled fresh, and dried very well. We have no problem referring your company to our friends and neighbors. Thank you.
I like having the carpets cleaned without all the chemicals and they dry very quickly.
More advanced technology and perfect execution. Thanks!!
Very timely and very professional. Carpeting looks great
Good product and very HELPFUL friendly guy who completed the work.
Excellent service. Dell was awesome and carefully explained everything. I am very happy with the work performed
Chemical free and no irritants.
Very thorough cleaning. This is my second time using Zerorez. I wish I would have known about the company sooner. The carpet looks much brighter. I'm very pleased with the entire process. Mitch serviced our carpet and he did a great job.
Very professional service, excellent results. Very happy with the product you use.
Love that it's safe and does an excellent job.
What a blessing.
Last time, the tech moved the couches and large chair to clean carpet under. Did not do that this time.
No chemicals. Safe to use around pets and children. No hard, scrunchy carpet after cleaning.
From the very first impression Courtney and Colin worked in the door, polite, professional, neatly dressed and careful to put cover on their shoes, to the end of the cleaning experience - we were really impressed and pleased beyond our expectations. The job was done quietly, carefully and as it was their own home. The carpets looked like brand new and smelled wonderful also. We opted for the extra protection plan and hope the carpets will remain beautiful for a long time.
Efficient and professional, and did an amazing job in cleaning our tile. Thank you!
The technicians always do a bang up job and are real friendly. Carpet always looks great.
Tech arrived ahead of schedule. He was polite and courteous and finished quickly. We would definitely recommend.
The technician was not careful where he put the hoses and had them on top of my plants along the walkway. I had to go out and move them. He also let the door stay open after I told him to leave it closed as much as possible. I had a little trouble talking to him. He didn't seem to comprehend what I was saying. He seemed to do a good job though. My oriental rugs look great.
Ben was great! He is very professional, thorough, and speedy...
I love my clean carpet!
You are so professional and nice
Neat, tidy and our carpet looks great and dried very quickly.
Love the professionalism and timely manner of cleaning.
Very nice job. Our carpet looked and smelled great. Our serviceman was tremendous!