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26434 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Timing and quality
Courteous, honest , great product and hard working :)
Service tech knowledgeable and polite
1. Provide tech with small cleaning suction head that can get into tight places.
2. Routinely clean behind doors not just on the traffic patterns,
Courtney was very pleasant to have around and did a good job.
I will continue to call you when my carpets next need cleaning,
The guy that came to clean our carpets did a very thorough job and really scrubbed to get the carpets cleaned. He worked extra hard and did a good job.
All of it
The 3 room special was very reasonable and there was no bait and switch like other companies. My tech did a great job! Thanks Robbie!
You arrived on time. My rug looks great.
Great cleaning! Brad was awesome! Very personable! Will request him again!
Excellent cleaning and knowledgeable service techs. Cory did a great job.
On time, friendly, and professional.
That you use no chemicals
Cleaning process and the people.
carpets came out looking great!
Great job, very professional
Thanks for the professional way in which the job was done. Well spoken, intelligent guy.
Zerorez always does an awesome job! They are very friendly and professional, and they are very reasonably priced! I would highly recommend them!
Name removed
Friendly, caring and professional staff.
Your service was excellent
you are efficient , effective ,price competitive/ you:'re techs are great to work with
Very professional workers that do a good job plus the cleaning is done without chemicals
Prompt service and great cleaning
I had several area rugs to be cleaned, including two very good orientals. Some rugs were surface cleaned in our home and one was taken to their "rug spa". I couldn't be happier with the results. All the rugs look and smell great- the rug that went to the spa literally looks like new.
This is the first time I used Zerorez and I was a bit skeptical. Everything about my experience was excellent- great customer service, consistently pleasant and knowledgeable staff and the rugs look great. Highly recommend and will definitely use them again.
Removing spots even when paid for the extra spot remover.
Very thorough, on time, and love the way my carpet feels after its cleaned. Totally satisfied and will recommend wholeheartedly.
Technician was prompt and courteous.
Robert was awesome; informed, on time, professional, and thorough!
Dependable service. We have not been back to Jax Beach to see the job done, but we are normally happy!
The fact that no chemicals are used.
Your service tech Robert is very good. You can send him back anytime.