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based on 26434 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We are repeat customers and are extremely happy with carpet cleaning and grout cleaning. My rugs and grout look almost brand new.
The technicians were friendly, helpful and worked very hard to remove all stains.
Price is great, guys are always great and carpets/ grout always turn out as best as they can.
Carpet cleaners are very prompt and courteous. They explain all services but are not pushy like some we've had from different cleaners. I love the lack of residue left in the carpet so the carpet stays cleaner, longer. Zerorez is the best!
The natural citrus pre-cleaner as well as the Zero residue.
I thought the young man was professional, friendly and courteous. This was my second visit from your company and both times I enjoyed the experience, one other thing before I used Stanley steamer and the process was much longer and the carpet did not hold up.
Great customer service! I am very impressed with the carpet cleaning method and the technician who was polite and did a thorough job. Thank you!
The products do a great job and your customer service is great!
Tech was very professional and the carpets look great.
Tech was great. Explained everything and did an excellent job.
Great service, very affordable price.
Mitch cleaned my carpet very quickly and efficiently. This was my second time using Zerorez, the first time was for tile and grout cleaning. Will definitely use them again.
Carpets look amazing! Professional, courteous and on-time. Great job!
Drummond Press has a 1 year contract with your company.
Your first cleaning was exceptional, your second cleaning was spotty.
your tech Brad was VERY FAST. He skipped a lot of areas under the desks
and beside the desks. He completed the job in 2 hours 55 minutes.
the first cleaning took two people around 3 hours and one tech left after 1 1/2 hours to do another job. That makes this job about 4 to 4-1/2 hours long
if done correctly. How do you make things right?
1) Do Not send Brad back to clean our carpets.
2) Your Invoice is $ 720.00 divided by 4 = $ 180.00 Brad worked 3 hours =
$ 540.00 You should reduce the next cleaning bill by $ 180.00
3) Do an Exceptional job on the rest of your cleanings.
I like that Zerorez doesn't use detergents to clean carpets . We just had our carpets cleaned and they look great.
The technician (Robert) called to let us know he was on his way. Upon his arrival he asked what areas we wanted cleaned, if there were problem areas we were concerned about . After a quick inspection of the areas to be cleaned he got right to work. He was finished quickly and asked me to look at the areas he cleaned to make sure I was satisfied. He did a great job and was courteous, kind and informative about services available.
Came out very quickly after calling to set up apt. They did a great job cleaning the sofa. They were fast and very clean
Tech was on time. He cleaned up all the solution that spilled out onto the time. He explained what he and the chemicals were doing. He was friendly. Answered all our questions. Carpet came out very clean and fresh smelling.
2nd time we've used zerorez! Product and techicians we're fantastic
Best carpet cleaning service I have ever used. Worker was very professional and did an outstanding job.
Friendly professional employees. Protected all of my surfaces and ensured I was satisfied before he left. My carpets and tile look like new.
Robert did a great job helping our carpets recover from having two foster puppies and a very disgruntled elderly dog in our house. He paid attention to the details and gave me honest opinions about what would and wouldn't work well for my home. In the end, my carpets look great and smell fresh. Thanks, Robert!!
Carpets look wonderful and house smells so clean. Carpets stay cleaner with Zereorez. I have used this company for 5 years and would not use anyone else.
Very curtious and professional tech. Most of the dirt or stains were gone, but not all. Work performed was a lot better than Stanly Steamer
The people were very friendly from the receptionist who answered the telephone to the professional who came to clean the carpet.
The carpet looks great and smells so good.
Did a great job cleaning my sofas anc carpet and the technician was very courteous and efficient.
The service was wonderful. You had someone out here quickly, and he listened to my concerns and addressed them all. Thank you!
Excess water from hoses on my floor. He did mop the floor up. But after doing so, I had to re mop the floor because the water left a film on the floor.
Robert was very knowledgeable about the services he provided.
Because I had a chimney soot problem on my couches I feel he didn't handle that situation properly.
Carpets looked great
Very professional and quality of services are always exceptional.
Professionalism
Mitch is a good person! Very helpful, helps me move some items so the carpet under item can be cleaned. Nice guy, goes the extra step in cleaning, he in and out fast, I like that. He is aware of my animals, he does not upset them. He is the reason I use your service, no Mitch, no customer....