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26434 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great technician that did a great job!
Service technician Matt was great and did a great job.
The gentleman who cleaned my carpet (3371Heathcliffl Ln) was professional and did an incredible job. He is a hard worker who goes above and beyond.
Always prompt and professional. And my Last name removed floor looks great after the cleaning.
They looked good when the tech left. We had treatment for dog urine. The odor is still there. Added the scotch guard, The carpet looks the same. I had to use my own machine in one spot where the dog urine was bad. I couldn't believe how dirty the water was. I didn't mind the expense. But, for the work of your product. Extremely expensive for no results. Never will use or again. My neighbors asked me how I liked your company. Told them very expensive and product non useful. We don't feel as if our carpets are even clean. Extremely disappointed.
Always a great job and very professional!
Great service and good results
Excellent in all respects as always. Totally professional staff. On time...superb results. I will continue to use and recommend Zerorez to all my friends.
its clean--no residue-respect for my home-nice and informative gentlemen--
however, I do find it quite expensive!
I like your customer service and the knowledge and willingness to go the extra mile to get the job done right.
Great price, Great results. Carpet always looks Great for months.
We were very happy with the cleaning of our couches. Very good job.
Prompt and professional! Great job!
Carpets look amazing. Hard working and professional, friendly staff!
Great job. She did great. Carpet looks awesome. Thank you.
Always very polite and the finished job is wonderful
Your customer service and your products are gree.
I liked that your reps were very thorough and attentive to the job. They explained what they were going to do and then carried it out to a great finish.
They were also on time which is rare now a days.
Thanks. I will use your services again.
More consistent techs.
Service right the first time is best but service on the "re-do" was excellent
I like the fact that you do not use harmful chemicals in your cleaning process.
No smell, no residue. Great techs - on time, efficient, pleasant.
Very accommodating with scheduling service and great work.
I liked first and foremost that the techs looked clean and they wore booties to come into our home which we respect and expect workers to also. Happy with the job done and their professional attitude, Thanks for making us feel that we chose the right company for the job
Timely, courteous, efficient, got what was promised for price I wanted to pay!
Carpet is very soft and clean. Especially clean in high traffic areas. My carpet is 13 yrs old and it looks great.
Always prompt professional and courteous plus asks questions if special circumstances and does a great job.
Called when on their way. Professional. Explained process before starting. Asked if everything was good before he left
Friendly, thorough and professional!!! Did a great job on my carpets and tile.
Technician was prompt and friendly. Explained the carpet cleaning process and approximately how long it would take for the floor to dry. Made certain that it would be dry before anyone would walk on it. I highly recommend the technician that came and provided our service.