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based on 26439 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional service, great results!
Friendly and professional tech. Service was excellent with terrific results.
Everything looks great!
Carpets and upholstery came out great - clean, fresh-smelling and with no residue feel on fibers. Collin was very helpful, friendly and professional. Because of good product and great service, I would recommend Zerorez!
The technician arrived early (calling first to make sure it was okay), got to work quickly and efficiently. He was friendly and professional, putting protectors on the corners of my walls. It took him very little time to do the work. As promised, my carpet was dry within a very short period of time. It looks and feels great.
Great service .... very thorough too!
Great job! Very nice tech!
Natural products.
No gimmicks, upfront estimates that are adhered to at the time of service, good quality cleaning
The gentleman that came back to the house to re do the carpet did a great job. My wife said he is very polite and worked very hard to make sure she was satisfied. Please give that gentleman some kuddos for his work ethic and professionalism.
I was going to have the carpeting removed from the entire upstairs and stairway - you performed a miracle!! Such a delightful young man and so committed to excellence. The quality of the work done is a standard that we do not see in most service companies. I will never use another company for our carpets.
Thank you,
Donna Meyers Perry
Text reminder, quick and reliable service, showed up on time, called before visit, did not over charge, was price conscious, very professional, etc.
Other than the receipt, email issue and a few water puddles, there were no issues. Glad to have no major issues. Would be nice if tech could provide receipt.
Everything the tech was amazing, our carpets look incredible and the price was amazing.
Very thorough and the tech was extremely nice and polite. Answered all the questions that we had.
Excellent job. Friendly, well informed carpet cleaner. Have recommended Zerorez to my friends.
The technicians are always professional and friendly. They explain everything being done thoroughly. My technician this time surprised me by putting up my shower curtain rod that had fallen down while I was prepping. What a nice surprise. The quality of the work completed is always exemplary.
Excellent job on cleaning marble floors! Friendly service.
On time, completely professional, service works as advertised. Pricey, but worth it.
The carpets look amazing!
Easy to work with & good employees.
Very professional.
Very professional service with excellent results. Second time we have used them, and there will be a third!
We have come to expect the same great service we always get from Zerorez. The technicians are always thorough, knowledgeable and courteous. Feels like we are dealing with family. Thanks
David and Pat Osteen
Zack was very professional he took a lot of time answering my questions and was quite knowledgeable of the products. He also did a fantastic job of explaining the techniques and process. My carpet, area rugs and tile look and smell amazing. I could actually see the difference as they were being cleaned. I would absolutely recommend and will recommend Zerorez to my friends a family. Thank you Zack and Zerorez!!!
ZeroRez is always exceptional. I had an emergency on a Saturday and they came out within just a couple of hours and it was perfect. Thank you Zerorez for helping me out of a jam.
Zerorez employee was very helpful and polite.
I have already been telling others of your company.
I was very please with the cleaning.
I was pleased with drying time. They were almost dry in 4 hours.
Other times I've had the carpets cleaned it took until the next day.
I am enjoying my clean carpets.
Thank you for a great job cleaning the carpets and the professional way in which you took care to make sure it was done right!!!
excellent customer service from the Tech to give the service to my house, did an excellent job, friendly and knowledgeable of the products.
This person should be the only person that I want for the services at my house
good job