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based on 26439 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technicians are always professional and their work is spectacular. I particularly love that Zerorez uses products that are safe for my family.
Speed of carpet drying
Timely service and personable/professional technician. In addition price was very competitive.
good service at fair price
Technicians are genuinely determined to make the carpet look great, get out stubborn stains, etc.
Really loved the service from Ben. Did a great job explaining what he was doing and very professional.
Reagan is professional , excellent at his job and very polite. I do not get this great service with anyone else. He represents your company to the best of his ability!
Very professional service at the right price! Have had both carpet and tile/grout cleaning, both with very impressive results!
Very fast on schedule and/or getting back when I use the online service request. Friendly service from the customer service rep to the technician that comes out. Always try to save you money, and leaves your home smelling and looking amazing!!
Always good customer service and great results. Kevin was our technician. Couldn’t have been nicer.
I always recommend Zero Rez to everyone. You are the best carpet cleaning company I have ever used. I have been a customer for many years. This recent visit didn't turn out as I thought it would but I have talked to the office and they are taking care of the problem. Thank you Zero Rez
Absolutely amazing service, I have already recommended you to my family and friends. Zachery who cleaned the grout was very professional and enjoyable to talk to. He informed me of the process ZeroRez does compared to other companies and answered all my questions. Looking forward to dealing with y’all again.
The carpets came out great
The man who cleans the carpet explains what he is doing. He lets u go over the areas he’s cleaned to check it out to meet your expectation. No other company does this.
Very professional. Prompt timing. And great customer service!
Thank you!
Nice personnel who do a good job.
Brad was great! He cleaned our sectional and did a fabulous job!
On time in Friendly
Jarrod did an amazing job cleaning our carpets - he was very professional and courteous!!! Our carpets always look so nice after Zerorez has been there - highly recommend !!!!
The are the best and our service pro did a fantastic job.
My grout looks brand new, and Kevin was amazing, after he found our house! Get you grout cleaned sealed and done! Happy ever after!
I love the unique chemical composition and the clean smell after, and not a soapy solution!
After the carpets dried, the dirty areas became more prevalent, so I am not as happy as I thought I would be or as I was when Reagan left yesterday. By the way, he was a delightful person.
JF Last name removed, MD
Good people, known to do a good job.
Very efficient. Great job!
Timeliness, Courtesy, Results
Allen was very courteous and helpful I’m very happy with the service
Kudos to my cleaning team of Gerrard and Mitch. They did an excellent job with the carpet and grout cleaning and also explained the entire process before starting. I would definitely recommend and use them again.
We are very pleased with our recent service. Our technician arrived on time, completed the job efficiently and behaved professionally throughout his time in our home. The carpet was thoroughly cleaned, and left smelling fresh - not heavily perfumed like many other services will do. I will certainly use this service again! Highly recommend
Everything was very easy to set up. The person on the phone who scheduled my appointment and the person who cleaned my carpets were extremely friendly, professional, and good people. The carpet cleaning exceeded our expectations. We thought we would need to buy new carpets, but the cleaning made the carpets look new. Really happy with the service and the entire experience. It feels really nice to have clean carpets without the residue left behind.