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26441 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician was very professional and thoroughly did his work.
Very professionally done. Timely response, good follow-up. Good explanation of the process.
On time, efficient.....
Matthew was very professional....and a gentleman.
George and I hung out in the living room (rug covered) since the heat was so bad on the lanai...so we had a birds eye view of the process....
Thanks for your reasonable rates and courteous service!
I have already given your name to a friend!
Franne Entelis
AWESOME PRODUCTS AND AWESOME SERVICE TECHS AND AWESOME PHONE REPS.
THANKS,
JAMES HAMILTON
ANGUS PROPERTY MANAGEMENT
Your company did exactly what my wife expected! That makes my life better!
With the recent passing of our beloved pet, it was time to clean the carpets. Our technician went straight to work, offering the pet deoderizer and special cleaning. I was impressed with the refreshing scent, and stain remover. The carpet feels new again and looks great! Alex did a wonderful job with the rest of the rooms! He was friendly, courteous and so informative about how the cleaning work on carpets. Thank you Alex for a job well done!
The place smelled a lot better but I really expected the carpet to be much cleaner. I think I would try another method next time.
Carpets are floors look and feel clean. Guys are always nice and professional.
The job far exceeded expectations. The service tech was knowledgeable and efficient. Our carpets are like new
Matthew called ahead and arrived as promised. He was polite helpful and thorough.
I like the fact that Colin was able to come to the house only two days after I requested your services. I like the fact that he is very clean and careful with my house. The carpet was really smelly due to some pet accidents and Colin was able to get rid of it...fantastic! The price is great too!
I love the quality of the products.
Scheduling online was easy and very convenient. The associate that performed our cleaning service was very pleasant and professional.
Staff if great
The technician, Collin, was friendly, helpful and did a great job. My sofa, especially, looks great! Thank you Collin!
Always awesome service and results
The cleaner seemed very concerned and attentive to his job
The technician did a great job and explained how the pre treatment and service worked.
Our only complaint was that there didn't seem to be any smaller machines or corner attachments to get into some of the tighter crevices and corners. The technician got down on his hands and knees though to get into the tight spots which was appreciated. He also went over some very dirty spots x2 and didn't complain.
The floors did come out our great though. We will recommend in the future.
quick service and the carpet is not left so wet each time.
No harsh chemicals used. Always accommodates our need for late afternoon appointments. Professional & friendly
We have used Zerorez at our house in St Augustine and the latest adventure in our rental in Orange Park. They did an outstanding job! Carpet was cleaned and all stains were removed. We had the tile and linoleum cleaned in the rental and it looked brand new.
Everything (whether it’s our carpet or upholstery) always looks and smells so nice and clean
Awesome cleaning and very professional tech on site.
On time. Courtesy of tech. Thorough job
No residue. Great smell
Alex was a pleasure to work with. He was knowledgeable and hard working
Fast, clean, on time, courteous!
Staff is great & very understanding
My tech was on time, courteous, considerate and informative! He went the extra to tell me of other services that are offered that i was not aware of .
The product you use is great I never realized how clean my carpet can look until zerorez cleaned them. The service was the best know complaints.