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26437 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No harsh chemicals.
Technicians who are totally trained; actually KNOW what they are doing.
Technicians who wore masks, followed Covid protocol while here.
Technicians who are extremely polite, on time, and well groomed.
Technicians who are very careful with my personal possessions and property.
Prices that are reasonable.
Clean method used and the carpet stays cleaner longer in between treatments. Professional cleaners and very helpful to determine best package for our needs. Knowledgeable as well, about their product and common challenges of keeping carpets clean.
Quick and easy scheduling. Polite cleaners.
Was able to lift all the dirt and grime out of the couch and restore it to the original color.
Timely service. Tech was very thorough and complete. Great service. Thank u
Very professional! The carpets look alive again! Stains gone!
Very clean carpets, good service, polite technicians, and carpets stay clean!
They did a great job of cleaning carpets and couch. Reasonable price!
The service was great and the stain I was worried about came up which is the reason I called the service.
The technician was awesome!
The results were amazing and I will definitely use Zerorez again. My only complaint is that after the technician left, I walked into my master closet and it was not cleaned. We had walked in when he first arrived, so I’m assuming he completely forgot to do that room. I should have walked in each room before he left, so that’s on me. Other than that, he did a great job.
Lucas was on time, respectful and very efficient.
The employee that came to clean our rugs. He was polite, nice, thorough, and did a wonderful job. Will use him again and recommend him to others.
Gets the carpet clean price is fair customer service is excellent
First, you get the carpets clean in rental homes. Your techs are fast and effective and always polite and careful of the premises. I've used you several times and will continue to do so. Your prices are reasonable and I feel no need to shop around. Until next time!
Arrived on time and did a great job. Very friendly and thoughtful worker.
Friendly and professional technicians! Great service for a great price!
The Technician Austin was very professional and did a great job! He was thorough and explained everything very well.
Austin was great
The technician was very professional, answered all of my questions and did a high quality job.
All of it. I’ve been a customer for a long time
and I Love the customer service.
N/a
House looks great and Russell was great and personable.
Quality and service
After my downstairs area rug was cleaned and dried, It still look dirty in different spots and didn’t have a clean a clean smell on either rug. I have been very pleased with everything you have cleaned for me before, couch, area rug, and grout.
Austin was very professional and did a great job on our carpets, tile, and walk in shower!
Service was great. Easy and reliable.
Just had my carpets done, let me tell you its the best ever. My daughter walked in and said wow, Mom just like brand new carpets
Reliable and knowledgeable technicians. Great service. Effective cleaning.
Great reputation and customer service. Love that there are many options and timing of service is very flexible. My service technician was very professional and curious.