- Phone: 904-891-0631
- Visit Website
based on 26434 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
services and staff
Can't give a completely honest answer yet. Some of the spots are starting to reappear and hopefully no more will come. Jeff however is a TREMENDOUS asset and quite frankly, the main reason I used you vs one of your competitors. Hopefully you know how valuable he is to your organization. Take care. First name removed
Very professional , did a great job!
Friendly service and professional cleaning
Did a great job... just put furniture back in place when possible
Very professional.
Work done right & on time.
Jeff explained everything perfectly, and I was pleased with his thoroughness and the result.
James explained the process and was very friendly. He made my 23 year old carpets look like new.
Service rep was very prompt and courteous. Had a bad carpet stain that they were able to completely get rid of!
The technician that came yesterday worked hard to clean the furniture thoroughly.
Would have gotten a 10 if the operator had a better man bun
Don did exceptional job.
Kevin was very friendly and professional.
Great service and great customer service. Nick was informative and upfront so my expectations were known beforehand. He kept me involved as the process moved along and was detailed in his work.
Promptness and my technician did an excellent job!
The staff has always been very professional, polite, and efficient. We have been very pleased with our wall to wall carpet cleaning and tile/grout cleaning.
Was told I could get a small part of a sofa cleaned since there was a minimum charge and cleaner would no do this.
Price was reasonable for expectations. Making the appointment was easy and response was rapid. My carpet is heavily trafficked and did require a comeback. You sent Russell Julin to the rescue! Your focus was on a satisfied customer. Russell was amazing and sensitive to the area of concerns for the carpet tile and grout. He went about providing excellent results. He managed that machine so that the tile was clean from baseboard to baseboard nothing left behind! He resealed beautifully and went over the carpets thoroughly for the best possible results. He explained and showed me how certain areas had fibers that prayed a bit and that's why it looked a little different. From step one to ten he handled everything like a real professional and I would be happy to have him back anytime in the future. I do recommend Zerores and I recommend Russell Julin for the best possible experience!
No chemicals
The company was very responsive and the technician was prompt and friendly. Very happy with the work completed. Thank you!
Great service - friendly customer service and my carpets are super clean.
I had to change my appt, your company was very accommodating and polite on the phone.
My representative Colin was very nice and friendly. He did not have enough styrofoam blocks for my furniture, he made a call and another rep came with the blocks and stayed to assist Colin putting on the protectant ( sorry can’t remember his name) .
Colin did a great job getting spots out and took some extra effort to remove glue residue,,,,,Yeah.
Very pleased with the end results of my entire carpet in e rooms and a large recliner,.
Thank you, for a reliable, good experience at a very good price.
Judy
The service technician was professional and courteous.
Matthew did a great job. He explained the process to us and what we could expect. He was respectful & polite. Our floors turned out really very nice.
Technician, Mitch, was extremely knowledgeable and instilled confidence. Very professional and did a through job.
Job was done very well my floor dried very quickly and there was no residue on the floor
My technician was VERY helpful and friendly. I appreciate his help and personality.
Very easy to schedule appointment online and text updates were great! Technician was very courteous and cleaned up after himself.
Your tech did a great job.
The guy was incredibly professional even after I overslept and he had to wait for 20 minutes. Tried 2-3 times to get me to have him redo anything I wasn't happy with. Carpet looked great after they were done, dried quickly, no residual soap or cleaner left on the carpet. Would definitely hire him again.