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based on 29697 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Hi! This review is for Jake Poindexter. This review is for Jake's awesome job that he did in my house yesterday. I needed carpet cleaning in 3 bedrooms, hallway, and stairs and tile and grout cleaning throughout the entire bottom floor. I couldn't have asked for a better technician! Jake did it by himself in a timely manner! Jake was professional, knowledgeable, and most importantly, honest. He underpromised and overdelivered. We bought our house as new construction in 2019 and we've never deep cleaned our tile and carpet since so you can imagine it needed it badly. We had also just painted inside our entire house so we had some paint spots on the floor. Jake was able to get them all cleaned and our house is looking new again! I give Jake 10 out of 10!!
The quality of work and the professionalism
I simply like how my rugs looked and k after cleaning.
Each time the tech that cleaned my carpets was professional and courteous.
As soon as rep looked at carpet, tried to upgrade, more money. 😡 I hate that!!!!
They were very nice.
Quality workmanship. Personable technician. Wonderful finished product.
Absolutely LOVE using this company. Eddie was outstanding! His honesty, knowledge, recommendations and professionalism is GREATLY appreciated! Will definitely continue using them! Ask for Eddie, HE IS THE BEST!
great professional cleaning my carpet.
I thank God for Russell coming in a timely manner; he did a good job with cleaning the portion of carpet that I had visible. I was not able to move much of the furniture, but Russell was not disturbed and proceeded to leave my carpet presentable.
Note: My carpet was dryer than I thought it would be; and I am glad that he recommended the scotch guard.
I especially thank him for rescuing me from the snake that was near my garage.
Tech was on time, friendly and worked quickly. Carpet looks great.
Quick clean friendly service.Jacob was very pleasant.
Zerorez cleaned my sofas & chairs. He was very professional, friendly & did a nice job.
I will be scheduling some other work after the holidays.
Thank you.
Name removed
The last service technician did a great job. We have had Zerorez clean our carpets for years. Only the last tech did a great job. He was the best.
This was our second use of your carpet cleaning services. The first on was perfect. This time around the cleaning left strips in the carpet. We have light color carpet, looked like we had tiger stripes when the carpet dried.
I am grateful you came back out after we were dissatisfied with the initial work. The team on the second visit was very professional and attentive. Thank you for such good care
friendly employees,fast service and employe gos over and beyond on service.
Service tech was extremely knowledgeable and friendly. Did a great job!
Pricing is fair, communication is incredible, service was top notch, and results are amazing! We are very impressed and will be using Zerorez from here on out!
The service was great, but the spot is still there. He said it may come back, and it did. He offered a free cleaning, but we don’t want to do it again, thanks!
Friendly, knowledgeable staff
This was our first time using Zerorez. I couldn’t be happier with the service we received. Our technician was very thorough and respectful.
Kendal did a wonderful job. Professional and kind
Everything!!!
Great results and very friendly associates
The tech was on time, kind & did a very good job.
The gentleman who did my services did an excellent job, explained everything and was very attentive and helpful.
Did a great job at getting a carpet clean including some old stains
I paid to have area rug clean and arm chair cleaned for the first time and did not see much difference, but carpets liked great!
Radio
Prompt service, available when we needed the services. Representative was pleasant and very informative.

Friendly, quick, and did a great job!