- Phone: 904-891-0631
- Visit Website
based on 29696 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Kendall was great!
Ramiro was an amazing technician. He was very informative and professional. They did an excellent job cleaning my air vents.
we called came next day did a very nice cleaning of carpet and answered my question on tile clening will have them do that later First name removed
Louis was great. Prompt and friendly and did a nice job.
Very professional and polite. I think I have used zerorex service for five years now, and it is always a new person, this time it was Anthony F, was good. Always pleased with the service.
He was great
The technician was very professional...zero complaints! I wasn't, however, real happy with the results. I'm not sure if my expectations were too high or the products used were not strong enough. The tech was able to get two dark areas out of the rug but did not get the coffee stains out (maybe enough elbow grease wasn't used???). The tech was not able to provide any results with the upholstery cleaning. I was also not happy with the tile cleaning...I could not see any difference in the grout color...I had one patch of concern and the cleaning provided zero results (tech did do a good job on the shower though).
The scheduling process and billing were fantastic. Everyone was very professional. Ultimately, I would not use the service again because of the results. I would probably use another company just to compare since I didn't really know what to expect.
Thank you!
Zerorez cleaned what was requested without a serious upsell speech
Nice work, pleasant service provider.
The person who did the upholstery cleaning was very courteous and had done the job well.
Great service! Professional, friendly and they did an amazing job on the carpets!
Fantastic job!
Promptness, professionalism and service.
IT WORKS!! proffesional service
The gentleman we got was very nice and seemed to be very knowledgeable regarding his work. We would definitely have him to clean our house again.
The shower still had soap scum on it and the tech admitted he didn't get it all. The tiles in the bathroom were streaky. There is still a stain on the carpet in the bedroom. Given all this, it makes me think the job was poorly done. It was an inconvenience having Zerorez come (rearrange schedule, have door open on a cold day, etc.) and there was no benefit to me. I paid a lot of money and didn't get what I expected or hoped for. I have asked a manager to call me but no one has. I don't want another tech to come out as the job done was poor and I don't want to go through this all over again. Could a manager please call me?
Very polite, friendly and knowledgeable service provider. No residue.
Great customer service and your tech Ed Chapman was excellent!!
Location is close and I like how you clean throw rugs thoroughly.
I really enjoy having this young man come to clean my apartment, he was kind and very respectful and professional.
Thank you for a job well done. I was very impressed with the technician Felton, he was polite, conscientious and hard working His work ethic was exemplary. My carpet looks great.
I’ve used Zeroex a number of times each time I’ve been very pleased.
Our technician, Jake, was extremely well trained and arrived within the stated time frame,. He thoroughly explained what he was going to do, was friendly and displayed professionalism in every aspect of his visit . First time user who will be using this company’s services in the future.
Your rep Cody was very knowledgeable and likable..
Same comments from my last input.
Great communication and excellent customer service.
Jake did a wonderful job explaining my options and taking the care to do the job right.
Always on time, friendly and professional employees.
Professional, thorough, efficient, helpful. A+ service
Friendly, quick, and did a great job!

They did an amazing job cleaning my carpet. Technician was very friendly and informative.