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based on 26430 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great customer service and results!
Great service and technician. All expenses presented upfront.
Knowledgeable, professional and friendly representative that came out. Product worked amazing!
On time. Professional. Good job.
I like the service because I know in the 3 years I've been using it I have had no problem that couldn't be solved. I will also be using the products and services in the future.
Thank you Zerorez
Zerorez is prompt, courteous and professional. I wouldn't use any other service.
I am very happy with my service. The technician was great and communicated exactly with was going to be completed. He displayed amazing customer service .
The services I have used have had great results at a fair price
I delivered and picked up my area rugs to zerorez. The front desk personnel as well as the technician were very pleasant, informative, and thorough. I plan to use zerorez again as needed.
Name removed
Great service.
Goggle
Dale did an excellent job explaining all the services and options.There was no pressure to purchase upgrades. But he did go over all my options . He was super friendly and my carpet looks like the day we moved in. We will definitely have him out again soon to clean and seal our tile!
Very knowledgeable crew, super nice and explained every detail thoroughly. Very happy with the service and the people who work for this company.
Quick and clean. Your team does a great job. I've used your services several times and plan to continue to use as long as the service is good.
Great service. So glad my carpet and tile are clean! I’ll be recommending ZeroRez to my neighbors (complete with before and after pictures)
The technician (Rod) was pleasant and informative without being pushy. He was considerate how he parked so as not to burn our grass with the exhaust. He explained everything (it was our first Zerorez experience) and did a great job. We're very pleased with the carpet and kitchen tile. We'll definitely use them again.
Although the slipcovers on my sofa are removable, I decided to have my sofa professionally cleaned because I wanted the body of the sofa and arms cleaned as well. The areas on the cushions that showed dirt were the piping and where heads typically rest. Those two areas still showed dirt after the ZeroRez cleaning. My cushions are covered in Sunbrella fabric so I removed the slipcovers, sprayed them with Folex, and threw them in my washing and dryer. They came out perfect. If I could attach photos, I would. I wasted $150. ZeroRez had come to me highly recommended. Next time I will do it all myself and go out to dinner with the savings.
I loved watching Andrew Greer clean my carpet. Such a beautiful young man! He is definitely my favorite Greer!!
Love the service. Brsndson was early but called to let me know. He was very professional. Love you guys 🎁
Andrew did a great job cleaning the couch and the carpet. We are very happy with the results
Always on time, friendly, polite, helpful, and efficient. In this case, Ramiro Jaenz was no exception. He did a great job and finished the job in a very timely manner. Highly recommended.
The service was very good. The only reason I did not give a 10 is because I wanted to buy the granular spot remover but there was none on the truck.
Professional, punctual, communicated well, quick, and my carpets are clean! Don did a great job!
Very please with the carpet and tile cleaning. Logan did a wonderful job!
The crew was very polite..they explained all aspects of the process. Will use you guys again
Always an excellent job! Service Tech was professional and extremely courteous!
The service was great! We are repeat customers. Our carpet looks SO clean!
I was very impressed with the quality of service and price!
Your technician was not able to get our two spots out, and actually bleached the rug fibers to a much lighter color when trying to do so. He said that the rest of the rug was "just dirty," and that is why the area he treated is lighter. The rug is almost brand new and is not dirty. Will never use your services again. Sending rug out to Heirloom rug cleaners on Monday in hopes they can get the two spots out and attempt to recolor the areas that have been discolored.
The young men did an excellent job cleaning my air ducts and dryer vent, the entire process and clean up, as well. The day before another young man cleaned my carpet and sofa. He, also, did an excellent job. All of them were very knowledgeable, polite, clean and respectful. The air duct cleaning process is awesome.