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based on 26430 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We had a fantastic experience with Kendall. On time, explained the services and was so polite. Very nice guy and my carpets and granite countertops look awesome.
Excellent customer service. Reasonable prices.
The two young men were very nice did a excellent job in cleaning our carpet my husband and I will request the same two young men to come and clean our carpet again.
Great response time and correction time
Superb customer service all around.
Your technician was terrific.
Timeliness and quality
Professional, curtious service.
Y’all did an excellent job cleaning the rugs on fast notice so the new buyers could have fresh rugs!
Great job, great service
The service man that arrived out our property was very professional from the moment we opened our door to the end. He surveyed the job, set up for the work, efficiently went about completing the work and finished up with us knowing that he was here only because of the clean carpets. And speaking to the clean carpets, they were done extremely satisfactory. I am very pleased with the job and would recommend Zerorez. We will request the same serviceman again as we were very pleased with him. Companies are as good as the people that one comes in contact with. This serviceman represents the company very well!
The tech was very nice and efficient.
Superior cleaning
Every technician I have had has been prompt (or even able to come early!), friendly and thorough. The products don't leave any odor in the home and are safe for use around pets which is perfect for family with multiple senior dogs.
Excellent employees. Great job.
The service was great. They were quick In getting us scheduled, showed up on time, and got it done very quickly. My only complaint was that the chair that we got cleaned didn’t really come as clean as I had hoped. They got some dirt out but it is still pretty stained so that was a little disappointing.
Hello! We're so glad we could work with you this week! Please give us a call at your convenience. We'd like to schedule a time to have a technician come out and reclean your chair at no cost. Unfortunately, the number we have on file for you isn't working. Thank you! -Becky
My carpeting looks great, and your technician was a pleasure to have in our home. Branson was polite and.very efficient!
My service tech. was on time and very professional. I get a great cleaning and feel like it is not full of chemicals.
Jonathan was super helpful and efficient, and he explained all the various services clearly. The carpets looked so much better, and they are rather elderly!
The only thing I didn’t like was that the carpets were so wet afterwards. I suppose that’s inevitable. Most were dry by the following morning though not all.
A stain previously unseen bled up about four hours after the cleaning. I treated it with the Zerorez cleaner, but it still reappeared. I called the office, and the helpful person there scheduled a return visit with no problem at all. That’s impressive service.
So, I am pleased and will not hesitate to recommend your services.
Please do not share my name with anyone! Thank you.
We are always happy with the cleaning and the service
own time
I like that you don't flood the floor with water, that it dries quickly and doesn't have an odor.
The techs who cleaned my carpet, Lou and Collin were very thorough, especially Collin. I was very pleased with their treatment of my home and their professionalism. My neighbor recommended them to me last year and so far I have not been disappointed.
Staff was fantastic - as was the cleaning.
everything you do is done very well
Have been using zerorez for several years, have never been disappointed in the service. They arrive promptly and do a great job, Highly recommend them.
Guy who did it was very pleasant & accommodating but I wasn’t impressed with how the carpets came out. They frankly didn’t look any better than b4 and they couldn’t get the blood out which I paid $40 extra for biochemical treatment.
Timing, professionalism, great work and excellent results.
Great results on cleaning and sealing our grout
Carpets look great and always polite and professional service