- Phone: 904-891-0631
- Visit Website
based on 26430 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional.
Overall the young man, Andrew, did a good job and was polite. We had requested that our carpets, sectional sofa and tile floors be cleaned. Our complaint was the white deposit left mostly on the grout sporadically throughout our home. Andrew returned days later to attempt to remove the deposits and for the most part it worked. We spent over $1,000.00 which is a lot! Not sure if we will use Zerorez again.
Quick, efficient process that leaves carpets clean. Friendly, courteous techs
The technicians were professional and thorough!
Cleaning of carpet and technician’s skills.
We have had tile and grout as well as carpet and Duct cleaning. Have been very satisfied with the results of all the services. The main plus has been the people that have done the work we all very hard working, polite and knowledgeable.
They came in looked over area explained what they were doing before doing anything ! Did a great job ! Will definitely use them again.
My carpet was not cleaned well. There were spots and discoloration that we didn't notice until after the carpet dried.
The technician was super efficient and polite. very pleased with the results
They were friendly and great at answering all of our questions!
Russell was excellent and Zeroez was very responsive and had great communication w us.
No build up left in the carpet.
I love that your product leaves no residue on carpets!
Like the way the carpets look and feel and the technicians are very good.
The customer service was fantastic, and the stain on my couch was removed.
Your company is easy to work with in part because an actual PERSON is available to answer calls. Also, the online booking is easy and reminders/follow ups are consistent. We love our tech Mitchell, he always does a great job, is mindful of our pets and is certain to provide the most accurate charges (as they typically differ from what I select on in the online booking). Thank you!
Kendall was very professional. Great service.
Happy with the service
Much better than any of the other services I have tried. Stains are gone, love the clean look.
Kendall knows his stuff. Very professional, courteous and personable. Would recommend him and your company.
Technician was very polite and did a thorough job.
He took his time.
The technician, Rod, was awesome! He answered all my questions, and I liked that the carpet was so clean.
The gentleman that did my service did an amazing job. Really showed great attention to getting the carpet clean and restored. One of the best Zerorez staff I have ever had!
Rod did a very good job and was professional.
The staff is always friendly. The technician walks me though the job before and after the service so I know exactly what to expect.
tile grout looked cleaner overall than I expected
Kendell, the tech did a good job and hit a few spots a second time at my request. He was very professional and neat
Everything, from customer service to the quick service. Great communication
Great job, professional, friendly.
Quick response, professionalism, successful results
Nearly all stains were removed, and the rest much improved. Jonathan was on time, very courteous, helpful, efficient. He did a great job.