Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 26426 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 29, 2022 — Rated 7 out of 10 by J.T. Zerorez Jacksonville
What could we do to improve?

The gentleman was very informative and good. I had hoped for a better result. It could just be the kind of tile I have. I will recommend your company for sure.

Report a concern   March 29, 2022 — Rated 10 out of 10 by Jill Carlos Zerorez Jacksonville
What do you like about our products and services?

The service personnel were professional, informative and were thorough in their job. My floors looks amazing.

Report a concern   March 29, 2022 — Rated 10 out of 10 by Jeannie Banner Zerorez Jacksonville
What do you like about our products and services?

Carpet are cleaned to perfection! Thank you!
Would like an estimate on cleaning and polishing my tile. Would like for rami to do the job.
Jeannie Banner

Report a concern   March 29, 2022 — Rated 10 out of 10 by Rick Corley Zerorez Jacksonville
What do you like about our products and services?

Good service nice people, does a good job restoring carpets

Report a concern   March 29, 2022 — Rated 10 out of 10 by Brenda Burleson Zerorez Jacksonville
What do you like about our products and services?

Dontae was very professional, if we had questions he would answer them fully. I will definitely use zerorez again.

Report a concern   March 28, 2022 — Rated 10 out of 10 by K.K. Zerorez Jacksonville
What do you like about our products and services?

The young man that came out was very helpful... Is very conscientious... I knew what he was doing... My carpet looks so nice I'm so happy with it and I and I will call you again...

Report a concern   March 28, 2022 — Rated 10 out of 10 by Caitlin Barns Zerorez Jacksonville
What do you like about our products and services?

Technician was very professional and courteous - and my floors came out great!!

Report a concern   March 28, 2022 — Rated 10 out of 10 by C.R. Zerorez Jacksonville
What do you like about our products and services?

Everything was great, the tech arrived on time, was very pleasant, did a great job, the carpet came out beautiful. I liked that I got a discount that day too.

Report a concern   March 28, 2022 — Rated 10 out of 10 by J.M. Zerorez Jacksonville
What do you like about our products and services?

They work

Report a concern   March 28, 2022 — Rated 10 out of 10 by Patty Auck Zerorez Jacksonville
What do you like about our products and services?

Technician was prompt,professional and polite.

Report a concern   March 28, 2022 — Rated 10 out of 10 by J.S. Zerorez Jacksonville
What do you like about our products and services?

Friendly and kind service technicians that do a good job!

Report a concern   March 28, 2022 — Rated 10 out of 10 by C.H. Zerorez Jacksonville
What do you like about our products and services?

The technician was polite & professional. He did a great job & made some good suggestions to get the carpet/keep the carpet cleaner in the high-traffic areas.
Thanks, Lou!

Report a concern   March 28, 2022 — Rated 10 out of 10 by R.G. Zerorez Jacksonville
What do you like about our products and services?

I like that few or no chemicals are used. Kendall was very helpful and knowledgeable.

Report a concern   March 28, 2022 — Rated 10 out of 10 by K.W. Zerorez Jacksonville
What do you like about our products and services?

I am really happy with the duct and carpet cleaning zero rez has done for my home. I try to keep a tidy home, but it has not felt this clean in a really long time. Ramiro did an amazing job! I was referred to zero rez by several people in my neighborhood and have already referred them to my next door neighbor who was asking about duct cleaning.

Report a concern   March 28, 2022 — Rated 0 out of 10 by H.E. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Awgul plane

Report a concern   March 28, 2022 — Rated 10 out of 10 by L.S. Zerorez Jacksonville
What do you like about our products and services?

No residue left on carpet,technician was very knowledgeable about your product and it’s capabilities. He was very pleasant and explained all the services you offer very well. Will definitely recommend your company and his service.

Report a concern   March 28, 2022 — Rated 10 out of 10 by A.A. Zerorez Jacksonville
What do you like about our products and services?

Professionalism is the key. Our technician whose name I am forgetting but who has been out to the house on a couple of occasions was fantastic. Probably the best carpet tech I have had no matter which company.

Thanks for making it a pleasant experience. Continued Success!

Report a concern   March 28, 2022 — Rated 10 out of 10 by Donna Hale Zerorez Jacksonville
What do you like about our products and services?

Henry Mercedes was so accommodating - when he arrived we had a power outage and my dogs were a bit annoying to deal with! He was so helpful and did such a wonderful job! Would totally have him back again since my tile looks fabulous!

Report a concern   March 28, 2022 — Rated 10 out of 10 by L.S. Zerorez Jacksonville
What do you like about our products and services?

Loved my tech. Carpets came out very clean

Report a concern   March 28, 2022 — Rated 10 out of 10 by T.A. Zerorez Jacksonville
What do you like about our products and services?

Always a great job.

Report a concern   March 28, 2022 — Rated 10 out of 10 by C.B. Zerorez Jacksonville
What do you like about our products and services?

always professional technicians and like that Zerorez does not use chemicals.

Report a concern   March 28, 2022 — Rated 10 out of 10 by M.Y. Zerorez Jacksonville
What do you like about our products and services?

Great service, great results

Report a concern   March 27, 2022 — Rated 10 out of 10 by A.W. Zerorez Jacksonville
What do you like about our products and services?

Customer service is outstanding.

Report a concern   March 27, 2022 — Rated 10 out of 10 by M.C. Zerorez Jacksonville
What do you like about our products and services?

Employees so kind and thorough

Report a concern   March 26, 2022 — Rated 10 out of 10 by Sherri Howard Zerorez Jacksonville
What do you like about our products and services?

Really like me clean carpet again. Thanks!!

Report a concern   March 25, 2022 — Rated 3 out of 10 by C.C. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

I asked the tech if we needed to add towels or pads under the runners and he said it wouldn’t get that wet, but it did and I had them on wood floors and the floors were very damp. They didn’t dry out for 24 hours and the 8x10 rug was very crunchy which I have read should not happen. Very nice tech bu sounds like too much soap/water was used.

Report a concern   March 25, 2022 — Rated 10 out of 10 by Charles Stansell Zerorez Jacksonville
What do you like about our products and services?

A clean well they smell good employed for the most part except when we had I think two visits ago I’ve been fantastic in this latest gentleman was great

Report a concern   March 25, 2022 — Rated 10 out of 10 by J.A. Zerorez Jacksonville
What do you like about our products and services?

Work done very well. Carpet always come out looking great

Report a concern   March 25, 2022 — Rated 10 out of 10 by Karen McGriff Zerorez Jacksonville
What do you like about our products and services?

We recently had three rooms of tile cleaned. Cameron did an excellent job! He was very professional and personable. My floors look amazing!

Report a concern   March 25, 2022 — Rated 10 out of 10 by M.D. Zerorez Jacksonville
What do you like about our products and services?

Service was fantastic. My couch looks 100x better. The technician explained the process with me and explained how dog oil can stain, but he did such a good job getting 99% of it out.


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