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based on 26426 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They have been great results every time we have used ZeroRez. Always polite, professional and the carpets look great
The tech, Jarrett (I think I'm spelling his name correctly) was professional, informative, compassionate, kind and an exemplary worker. He explained every process he was using, was honest about the problems my carpets presented and gave me a quick and accurate quote for the job cost. I was impressed! He also did the job alone but it definitely required at least one more tech. He's a great worker and deserves a raise!
Ammon and his associate were awesome, they answered all my questions and explained o me all they were doing and the process. If you are going to get serviced by Zeroez please ask for Ammon and his associate.
Easy to make an appointment. Called before appointment to confirm and arrived on time. Friendly, professional service. Answered all questions with clear and understandable explanations. Took every precaution to protect home using towels and wall protection. Tile floors were very clean. The grout was greatly improved. Would highly recommend.
On time very responsive and did a excellent job, we would highly recommend them to engine we know
Hard working employees. Rod did a good job cleaning our shower and countertops
Rod was the best. He is an asset to your company. He explained everything thoroughly.
AMMON BENNION & CARTER COOPER are highly professional employees. They came to my home and treated it was their own. Very respectful very kind and very caring. They explain the procedure for cleaning the air duct, and I was so pleased that they even videotaped what they saw from the rooftop. They offered other services while they were here as well as asked me if there was anything else that they could help me with during their visit. The owners of Zerorez should be confident in moving these two gentlemen up the ladder within their company. They went above and beyond what was required by even assisting me in making sure all the dust was off the floor in my laundry room before they left. It would be my privilege to promote this company within my neighborhood of 975 homes to use Zerorez for their cleaning and services. I will be placing a review on Nextdoor for Fleming Island and Green Cove Spring in hopes that your business will prosper.
Respectfully
P. Last name removed
the only reason i had you guys come out was to professional clean and remove stains from some vintage tile in my bathroom i'm rennovating. due to the minimum trip $$ amount i opted for two rooms of carpet to be cleaned (brand new carpet... really didn't need it). The guy did the bathroom and said he can't make it any cleaner than it is. so basically it was a waste and I still had to have him do the carpets that didn't need cleaning and pay the $150+. kind of dissapointed, especially since the last time I had you guys out to clean a stain in another room of carpet I showed the guy the bathroom tile and told him what i wanted and he said he could brighten it up no problem. I guess he was wrong. We also found that the room of carpet the last guy cleaned he didn't put any pads under the bed frame (metal antique brass bed) which left rust stains on the carpet that won't come out. pretty upset to have brand new carpet that didn't need to be cleaned and because we did, it now has stains. pretty bummed about that too.
Super easy to schedule and our couch looks great afterwards.
Don was a great guy did an excellent job
Rug cleaning quick and more efficient (better results) than doing myself with my rug cleaner. Zerorez tech on time, polite, professional, did great job. Dont like that smaller area rug over double cost cleaning wall-to-wall carpet. Be sure to move furniture if u want rug underneath cleaned. Technician did move 2 heavy chairs for me. Overall very satisfied.
We love your friendly customer service, punctuality and professionals who do an excellent job! We are always pleased with your service.
The technician was very nice and punctual!
The staff is very helpful,courteous Each time they have cleaned my carpet I have been satisfied
I have used this company before and have been very pleased, although I do think the technician missed a small area on one of my chairs that he cleaned. I did send pictures of missed area.
I was so impressed by how well and often Zerorez communicates with its customers. I knew exactly what the cost would be, when to expect the service, and even got a 15 minute alert when our service person was on his way.
Dries Quickly
Jermoine provided excellent service, was attentive to the difficult spots, thoroughly inspected his work to make sure he had done a truly professional service.
good people
The spot treatment system works very well. Carpet is not soaked after the cleaning.
Easy to schedule, price is fair, on time and friendly.
Chemical free!
Our technician did a great job, was knowledgeable and very professional.
Friendly and knowledgeable employees.
I have no complaints.
Was very friendly and professional.
Tech cleaned everything very well and was very professional
My floors looked great and the service technician was polite and did an amazing job
Everything was great
Matthew was outstanding