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26426 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician removed a pour red wine from my whitish carpet. It’s been three days and the stain has not reappeared. Successful so far. I am thankful for the quick service.
a (very 'picky' ) neighbor recommended zerorez to me. she said they did a perfect job for her - and they did a perfect job for me. i have already made several recommendation to friends.
Great service! Great communication! The service techs were wonderful…. Russel was better than Kendall :)
They were both great though!!
The carpets turned out really clean and the young man cleaning them was very polite and very professional.
We would definitely use Zerorez again.
You are quick to service when I call. You take care of protecting the house while you clean.
ease of scheduling. friendly people. they explain everything.
EXCELLENT customer service from technicians! They were nice, professional, informative and thorough!
Great job. Our floors look brand new. Very friendly and efficient personal.
Corey was professional and knowledgeable. His work was solid. He was pleasant to work with
Joy Cook
On time, professional and carpets came out clean. Service representative was very polite and worked efficiently and fast.
fast and friendly
Did an amazing job on my tile and carpet. Pet stains gone, odors too. And virtually dry when done!
Nice and professional employees
everything.
Promptness, professionalism, meticulessnous. Friendliness. And affordability with quality!
Dale was great at his job. Professional and pleasant to have working here.
My experience with Zerorez and my agent was amazing. Thank you and I will definitely be using you guys again soon.
Very clean technician well manner
On time, clean and works great on our carpets. Personable workers.
The two service technicians were very neat, very professional, very willing to perform all that was required. They used before and after photos and documented the value of the services provided. When the taskes were completed, they cleaned up after themselves and left our home as clean as when they found it. I would recommend the service highly.
Russell did a great job on the carpets in my bedrooms. He offered solutions to try to combat the stains. Removed stains I didn’t think could come out. He additionally recommended tile cleaning which was amazing when I saw the before and after photos of prior work he had done which I will be using should I purchase a home with tile. I didn’t even know they offered that service. The company also followed up with me after filling out online information that I didn’t complete. I thought they couldn’t get me in with the limited timeframe I had but with the call she was able to fit me in. It was a win for all of us!!
The process was quick and efficient. The technician was professional and knowledgeable about products. Good experience.
Service was quick, reasonable, and efficient.
Affordable options.
Zerorez was on time (they were actually able to get here early!), very polite, professional and did a great job.
Technicians were professional and personable. Carpets were left very very clean with a light citrus smell, not irritating chemical odor. I will use these guys again.
Always do a good job.
Technician was polite, thorough, and did an awesome at cleaning our area rug and couch.
Always on time, I love the product it removes all the stains in the carpet.
Excellent customer service Kendall was great!