- Phone: 904-891-0631
- Visit Website
based on 26426 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional! They do a great job
Carpets look great and Kendall is very professional
Personal care with cleaning and professionally done!
Excellent Technician Rod Merday. Extremely polite and knowledgeable. Did a great job! Thank you.
I have used cleaning services before but they do not compare to the quality and time you all took. My carpet, my upholstery, my tile and grout turned out superb. It all feels sooo clean and I I just could not be happier. Lou was amazing, explained everything. Answered every question. Spent over two hours on just my couch alone(its a big one). I have had it cleaned before but NOTHING compared to the time and care Lou took.
I am so thankful I chose you guys. I will use you again and again.
The office was wonderful when I called. Very kind and attentive. You guys have a good thing going on.
Quality superb in every aspect.
Very professional service.
Don did a fantastic job! Exceeded our expectations on how much better our rugs look
The technician who came to our home was very friendly and knowledgeable. He worked quickly and took great care to make sure our wall corners were protected. Our sectional and living room rug was expertly cleaned.
This rep Felipe Alpizar did a super job couldn't ask for anything better best service i have had from you guys.
Always leaves my sofa and rugs clean. Your protection helps me clean up easily when the sofa gets dirty.
The fast work and service, the friendly staff, and how the too in account of my belongings, setting up barriers to protect walls and floors.
Did a good job cleaning my carpets The tech,Don, was courteous and very helpful. Would certainly recommend your services to other prople
Great service
Great service and long lasting.
Yhe technician did a goof job
The Tech who serviced me was trying to sell me something I really didn't need. First he wanted to charge me extra for some carpet fiber's that were on the carpet stating that they don't have vacuum cleaners on their work trucks but you are a carpet cleaning company? So he charged me $40.00 extra for that. Then he charged me extra for a forth room saying that my living room was oversized and that it didn't qualify for the 3 rooms special but I thought the forth room was free ( inclusive). Even after paying extra for the room and the vacuuming he couldn't even move my stove over 5ft into the kitchen so the spot under the stove can be clean. I know it wasn't cleaned because the carpet was not wet under the stove area and some empty flooring boxes weren't move and carpet fiber were still in the corner of the room. I will not use this company again. I know this because I came back into town that evening and checked on the property and this is what I found.
And just tom think I was referred by the family member that I work really close with Jason Crittenden. And I have several other properties that I was going to call Zerorez for but now Zero calls for Zerorez from Me....
That rep just lost you a customer..... ugh. bummer.
The service was great from start to finish. The technician ran on time and was quick/ efficient!! He was able to remove stains I didn’t think would come up. Very knowledgeable and friendly. Will use this company again.
Your product works and friendly, professional services
Everything looks great, except for on stain in D/R
All the employees!!!
I have used Zerorez for years. Their techs are always very good and my carpets look great.
The representative that cleaned our carpet was very professional & offered very helpful suggestions to mitigate the pet stains and deodorizer for our space. We had our A/C replaced last year and the company had gotten terrible, grimy, grease stains on our carpet and our rep, Johnathan was able to get it completely out! The carpet smelled great and looked amazing.
We were very pleased with the carpet cleaning and the Technician was through and very nice.. We would have him back next time.
I am totally impressed with the cleaning of my entire tiled house and my house smells really clean. Russell did an excellent job and he was super nice. When one of my grandchildren spilled water on my floor I immediately wiped it up and there was no dirt on the paper towel. I highly recommend Zerorez!
*It is ok to publicly share my comment. Please publish my name as First name removed G. of Middleburg
The service, attention to detail and professionalism
Words cannot express how happy I am with Zerorez! I had my tile cleaned and seal for the first time since I moved into my house 5 years ago! It looks like brand new grout and tile!! Thank you Henry for doing an amazing job!!
Professional and courteous!
Love the results!
Kitchen tile and grout look new. Carpet was cleaned.
Did a great job! Very professional and everything cleaned perfectly.
Toni was has excellent customer service skills & did a great job of cleaning the carpet & the tile. Everything was beautiful when he left. What a great example of what good service & making sure I was satisfied before putting away his equipment. Love,love,love the results!!