Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 26424 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 27, 2022 — Rated 10 out of 10 by Vinnie Sullivan Zerorez Jacksonville
What do you like about our products and services?

Excellent technician. Knowledgeable, friendly, and efficient. Worth evey penny. In the past, I spent 3 days on hands and knees scrubbing grout. The technician was done in 2-1/2 hours. Will do it again. Five start! *****
Vinnie Sullivan

Report a concern   May 27, 2022 — Rated 10 out of 10 by Angela Freeman Zerorez Jacksonville
What do you like about our products and services?

Clean carpets left with no residue
efficient service and customer care

Report a concern   May 27, 2022 — Rated 10 out of 10 by J.G. Zerorez Jacksonville
What do you like about our products and services?

Great service and staff

Report a concern   May 27, 2022 — Rated 10 out of 10 by J.E. Zerorez Jacksonville
What do you like about our products and services?

My technician Henry was very courteous, professional & efficient. Did an excellent job of removing some pet stains out of my carpet and just did outstanding job overall. Would definitely recommend.

Report a concern   May 27, 2022 — Rated 10 out of 10 by Natalie Cook Zerorez Jacksonville
What do you like about our products and services?

Pet stains are gone! Friendly and punctual technician. I would definitely recommend!

Report a concern   May 27, 2022 — Rated 7 out of 10 by G.C. Zerorez Jacksonville
What could we do to improve?

I wasn’t happy with the cleaning of my sofa and chairs. They weren’t really dirty except a little on one arm and the front of the seats. I pointed out these few areas. I looked at the arm which didn’t look any different. The tech said he’d go over it again. He went over a portion of it and it cleaned up nicely. Don’t know why he didn’t go the few extra inches to clean it all. Also don’t know why it didn’t clean the first time he did it. The fronts on the seats don’t look any cleaner. I didn’t ask him to redo those because he had all the seat cushions turned on their sides and piled up so I didn’t see they weren’t any cleaner. Several years ago the furniture cleaning was good. Not this time.

Report a concern   May 26, 2022 — Rated 10 out of 10 by J.C. Zerorez Jacksonville
What do you like about our products and services?

The salesman/technician. He was terrific!

Report a concern   May 26, 2022 — Rated 10 out of 10 by Antony Bishop Zerorez Jacksonville
What do you like about our products and services?

Our tech Phillipe was amazing!!! We have used your services for over 10 years and he is the best. Phillipe is an extremely hard worker who represents your company with perfection, thank you!

Report a concern   May 26, 2022 — Rated 10 out of 10 by P.B. Zerorez Jacksonville
What do you like about our products and services?

Excellent service was provided. Carpets along with tile came out better than expected. Highly recommend Zerorez!

Report a concern   May 26, 2022 — Rated 10 out of 10 by L.K. Zerorez Jacksonville
What do you like about our products and services?

The clean fresh smell and fast drying results

Report a concern   May 26, 2022 — Rated 10 out of 10 by Lourdes Laurent Zerorez Jacksonville
What do you like about our products and services?

I always use Zerorez service exclusively. Extremely satisfied !!!

Report a concern   May 26, 2022 — Rated 10 out of 10 by Pam Postell Zerorez Jacksonville
What do you like about our products and services?

I loved our technician. He was knowledgeable and very thorough.

Report a concern   May 26, 2022 — Rated 10 out of 10 by K.D. Zerorez Jacksonville
What do you like about our products and services?

They did a great job getting up a few stains and everything looked brand new!!

Report a concern   May 26, 2022 — Rated 10 out of 10 by Ray Leinart Zerorez Jacksonville
What do you like about our products and services?

Ammon and Branson were extremely polite and professional, explaining everything in great detail and were cautious working and cleaned up afterwards. Will definitely use Zerorez again

Report a concern   May 26, 2022 — Rated 10 out of 10 by L.R. Zerorez Jacksonville
What do you like about our products and services?

Great customer service! Technician was knowledgeable and friendly.

Report a concern   May 25, 2022 — Rated 10 out of 10 by Z.M. Zerorez Jacksonville
What do you like about our products and services?

Professional employees

Report a concern   May 25, 2022 — Rated 10 out of 10 by M.R. Zerorez Jacksonville
What do you like about our products and services?

On time, excellent technician, very clean carpets!.

Report a concern   May 25, 2022 — Rated 10 out of 10 by J.J. Zerorez Jacksonville
What do you like about our products and services?

Rooms examined and cost per room and total cost provided prior to cleaning. Very prompt, personable, and professional carpet cleaner.

Report a concern   May 25, 2022 — Rated 10 out of 10 by L.B. Zerorez Jacksonville
What do you like about our products and services?

Your personnel are truly experienced and do a great job cleaning rugs. They work quickly and efficiently and are quite friendly. They clean up the area well, too. The treatment for getting out the cat urine is really effective; no more smell. The rugs look really terrific.

Report a concern   May 25, 2022 — Rated 10 out of 10 by C.G. Zerorez Jacksonville
What do you like about our products and services?

Great service and care given!

Report a concern   May 25, 2022 — Rated 10 out of 10 by L.A. Zerorez Jacksonville
What do you like about our products and services?

Excellent service, and they were able to schedule an appointment very quickly. Tech did a good job and was very mindful and respectful of my property

Report a concern   May 25, 2022 — Rated 10 out of 10 by J.S. Zerorez Jacksonville
What do you like about our products and services?

Morgan was excellent

Report a concern   May 25, 2022 — Rated 10 out of 10 by S.J. Zerorez Jacksonville
What do you like about our products and services?

The Service Technician, Mitch. He was professional, courteous and helpful.

Report a concern   May 25, 2022 — Rated 10 out of 10 by K.G. Zerorez Jacksonville
What do you like about our products and services?

The best clean I’ve had so far! Service was fantastic!

Report a concern   May 25, 2022 — Rated 10 out of 10 by Ray Sechler Zerorez Jacksonville
What do you like about our products and services?

WE HAD A GREAT TECH CLEAN OUR CARPETS ON THE 16TH OF THIS MONTH. HE WAS VERY GOOD !!

RAY & MARY SECHLER

Report a concern   May 25, 2022 — Rated 10 out of 10 by L.N. Zerorez Jacksonville
What do you like about our products and services?

No soap residue

Report a concern   May 25, 2022 — Rated 10 out of 10 by Ginette Chevalier Zerorez Jacksonville
What do you like about our products and services?

Commercial during the 5pm and 9pm News hour on channel 4

Report a concern   May 25, 2022 — Rated 10 out of 10 by F.L. Zerorez Jacksonville
What do you like about our products and services?

Great service every time! My couch and carpet came out amazing, and I will continue to use them.

Report a concern   May 25, 2022 — Rated 10 out of 10 by Ebony Allen Zerorez Jacksonville
What do you like about our products and services?

What I liked best about the products and services is that it worked, and everyone was informative and helpful.

Report a concern   May 23, 2022 — Rated 10 out of 10 by A.L. Zerorez Jacksonville
What do you like about our products and services?

Always Excellent service and customer service!


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