What our clients think of us!

Louis was great. Prompt and friendly and did a nice job.

Very professional and polite. I think I have used zerorex service for five years now, and it is always a new person, this time it was Anthony F, was good. Always pleased with the service.

He was great

The technician was very professional...zero complaints! I wasn't, however, real happy with the results. I'm not sure if my expectations were too high or the products used were not strong enough. The tech was able to get two dark areas out of the rug but did not get the coffee stains out (maybe enough elbow grease wasn't used???). The tech was not able to provide any results with the upholstery cleaning. I was also not happy with the tile cleaning...I could not see any difference in the grout color...I had one patch of concern and the cleaning provided zero results (tech did do a good job on the shower though).

The scheduling process and billing were fantastic. Everyone was very professional. Ultimately, I would not use the service again because of the results. I would probably use another company just to compare since I didn't really know what to expect.

Thank you!

Zerorez cleaned what was requested without a serious upsell speech

Nice work, pleasant service provider.

The person who did the upholstery cleaning was very courteous and had done the job well.

Great service! Professional, friendly and they did an amazing job on the carpets!

Fantastic job!

Promptness, professionalism and service.

IT WORKS!! proffesional service

The gentleman we got was very nice and seemed to be very knowledgeable regarding his work. We would definitely have him to clean our house again.

The shower still had soap scum on it and the tech admitted he didn't get it all. The tiles in the bathroom were streaky. There is still a stain on the carpet in the bedroom. Given all this, it makes me think the job was poorly done. It was an inconvenience having Zerorez come (rearrange schedule, have door open on a cold day, etc.) and there was no benefit to me. I paid a lot of money and didn't get what I expected or hoped for. I have asked a manager to call me but no one has. I don't want another tech to come out as the job done was poor and I don't want to go through this all over again. Could a manager please call me?

Very polite, friendly and knowledgeable service provider. No residue.

Great customer service and your tech Ed Chapman was excellent!!

Location is close and I like how you clean throw rugs thoroughly.

I really enjoy having this young man come to clean my apartment, he was kind and very respectful and professional.

Thank you for a job well done. I was very impressed with the technician Felton, he was polite, conscientious and hard working His work ethic was exemplary. My carpet looks great.

I’ve used Zeroex a number of times each time I’ve been very pleased.

Our technician, Jake, was extremely well trained and arrived within the stated time frame,. He thoroughly explained what he was going to do, was friendly and displayed professionalism in every aspect of his visit . First time user who will be using this company’s services in the future.

Your rep Cody was very knowledgeable and likable..

Same comments from my last input.

Great communication and excellent customer service.

Jake did a wonderful job explaining my options and taking the care to do the job right.

Always on time, friendly and professional employees.

Professional, thorough, efficient, helpful. A+ service

Friendly, quick, and did a great job!

Hi! This review is for Jake Poindexter. This review is for Jake's awesome job that he did in my house yesterday. I needed carpet cleaning in 3 bedrooms, hallway, and stairs and tile and grout cleaning throughout the entire bottom floor. I couldn't have asked for a better technician! Jake did it by himself in a timely manner! Jake was professional, knowledgeable, and most importantly, honest. He underpromised and overdelivered. We bought our house as new construction in 2019 and we've never deep cleaned our tile and carpet since so you can imagine it needed it badly. We had also just painted inside our entire house so we had some paint spots on the floor. Jake was able to get them all cleaned and our house is looking new again! I give Jake 10 out of 10!!

The quality of work and the professionalism

I simply like how my rugs looked and k after cleaning.
Each time the tech that cleaned my carpets was professional and courteous.

As soon as rep looked at carpet, tried to upgrade, more money. 😡 I hate that!!!!
They were very nice.