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26422 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Eddie C was professional, timely, efficient and provided excellent service.
Eddie did a great job!
The technician dare very pleasant and efficient. The carpets are clean, soft and quick drying compared to other methods.
Very efficient and carpets are nice and clean.
Able to service in short timeframe, friendly techs, stains/dirt are removed from my rugs and furniture,
Some spots in my carpet I thought would be cleaned was not.
Thank you for your prompt, efficient service.
Technician was professional and friendly and on time.
Lou and Anthony were terrific and made everything look brand new! They were thorough and efficient and I paid less than what I was quoted from 2 other companies. I definitely recommend Zerorez!
Kendall was excellent. He was friendly, professional and very knowledgeable. My carpets and chair look great. Will use Zerorez again.
Fantastic service, very friendly, thorough, professional and on time! I have used Zerorez for years and will continue!
Easy to make an appointment; upholstery dries quickly; all employees I have dealt with are efficient.
Great customer service! Will not hesitate to use them again.
They were here on time. The young mam Jacob was very knowledgeable about different carpets that we wanted cleaned. He did a great job and would recommend Zerorez to everyone.
We used you twice recently, once for condo and once for our house. Both technicians arrived in the timeframe specified, called ahead when on the way and your email and text messages reminding us that you were coming were appreciated. Our carpet looked terrific and your techs were very professional. You're doing a great job in the Jacksonville area and we will definitely use you again!
He did a great job. The tile was left nice and clean.
Quick, efficient and friendly. They do a really good job.
Good service great price
Always have reliable and quick appointments. Employees are professional.
The technician was respectful and thorough. I appreciated the call stating the expected arrival time as well. Our carpets were cleaned well, with attention to the areas I pointed out. We are repeat customers and these are some reasons why.
Friendly and professional. Tech calls ahead, shows up on time. Very thorough cleaning of my tile and sofas, with good attention to detail.
friendly people and services and the use us non- toxic chemicals
When I had an issue a technician came out and addressed
Good smell. Beautiful results from cleaning. And no residue!
Timeliness and great customer service.
They did an amazing job cleaning my carpet. Technician was very friendly and informative.
Kendall was great!
Ramiro was an amazing technician. He was very informative and professional. They did an excellent job cleaning my air vents.
we called came next day did a very nice cleaning of carpet and answered my question on tile clening will have them do that later First name removed
Josh was friendly but service is always so fast and still have a main spot so not sure how clean your company is cause this is the third year so believe NOT the guys faults just maybe the way you train them & maybe cause your too huge of a company may do more research …