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based on 28916 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our very old carpets look fantastic after the cleaning and the techs are always so professional and friendly.
Tech was knowledgeable, efficient and did a good job.
Gabriel was very nice and efficient! The carpets look great!
Very professional, prompt and and a job well done. Your tech, Jaylen was most pleasant. Thank you for being able to schedule in my time frame.
The service was impeccable. The crew communicated in advance of the visit and also an ETA on the day of. Techs were polite, respectful, and gave me clear explanations of everything they were doing and what my options were. My floors look great! Will definitely use ZeroRez again.
Technician was great! Services received were very much appreciated :)
Our Tech was early and did an excellent job in a timely manner
Everything was great. I only use your company to clean my carpets. Also, I received very good customer service. Thanks for everything.
The technician, Mr. Hall, called to tell me when he would be here. He was polite and knowledgeable. I would definitely recommend him.
Both employees Jake and Colin were true professionals. They were very courteous and knowledgeable. I would have them back anytime.
My carpet cleaner was extremely professional and did an amazing job
I want to compliment my technicians, Carter and Collin, for their exceptional service! These two young men were the most professional, knowledgeable and courteous individuals I have met in a long time. Their service was superb! They are each a tremendous asset to the Zerorez organization. Please recognize each of them for their commitment to quality and their excellent customer service. My carpets and tile look absolutely amazing! Thank you so very much!
ZeroRez clans the best for carpets… lived here 20 years & have tried many but find them the most reliable, thorough, and absolutely cleans fantastically every time! I have been using them for years. And they clean without leaving a residue!
Customer service
I like how professional you guys are. You were on time & the carpets were cleaned really well.
The technician was very polite and explained everything before and after the process.
Easy to get estimate and easy to get job scheduled and completed. Cleaning of tile made a huge difference and was worth the cost and disruption to get tile and grout looking like new!
I think I was just expecting it to be a little brighter but was better than it was
Felton did a great job! Thorough and personable!
Colton is an A+ employee
i like my newly cleaned carpet. I also like that it is easy to make an appointment.
Ammon (sp?) was very professional courteous. I would recommend Zerorez to anyone looking to have their dryer vent cleaned.
Great friendly service and explained the whole process of what was being done
Wonderful technician - polite, proficient, knowledgable
Professionalism. Prompt and good results
Excellent, efficient customer experience overall!
Quick response, profession performance and achieved the desired results.
Thanks
Tech was very knowledgeable and curteous.
Quick and fast with great customer service!
Always on time and informs me of everything being done. Neat and cares about my home. Colton even wanted me to continue to wipe my shoes off as I got them a bit wet on the cleaned carpet. He wouldn’t let me step on my hardwood and slip. He was so nice. Carpets look new !
Kendall and Tyler provided excellent service! They took great care of my customer!