Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 30263 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 10, 2026 — Rated 10 out of 10 by M.J. Zerorez Jacksonville
What do you like about our products and services?

The professionalism shown by the technicians

Report a concern   November 8, 2026 — Rated 10 out of 10 by I.C. Zerorez Jacksonville
What do you like about our products and services?

The tech Caleb in Jacksonville FL did an outstanding job on our carpet yesterday. Technicians like him are the reason we continue to utilize your company for our carpet services.

Report a concern   November 8, 2026 — Rated 10 out of 10 by Ray Adieh Zerorez Jacksonville
What do you like about our products and services?

The service was excellent! I have an Airbnb and my guests who stayed there 5 months had a dog. I didn't realize that it was actually two dogs that they didn't tell me. When I went to the townhouse upon check out after 5 months the whole house wreaked of dog urine. Two people told me I had to take the carpet out . I got estimates to redo the carpet and it was outrageous because of the stairs . This company came highly recommended by a friend of a friend but I still didn't think it could be fixed. These guys came and took care of the problem without any wet smell in the carpet or remaining residue. They were respectful and did the job fast.

Report a concern   November 7, 2026 — Rated 10 out of 10 by R.A. Zerorez Jacksonville
What do you like about our products and services?

Isaiah sis a great job.

Report a concern   November 7, 2026 — Rated 10 out of 10 by Susan Kennedy Zerorez Jacksonville
What do you like about our products and services?

He did a great job!

Report a concern   November 7, 2026 — Rated 10 out of 10 by S.T. Zerorez Jacksonville
What do you like about our products and services?

Very polite, punctual and professional.

Report a concern   November 7, 2026 — Rated 10 out of 10 by K.S. Zerorez Jacksonville
What do you like about our products and services?

Friend

Report a concern   November 7, 2026 — Rated 10 out of 10 by P.R. Zerorez Jacksonville
What do you like about our products and services?

Professional and pleasant tech. Great job. Carpets look almost new. Thank you.

Report a concern   November 7, 2026 — Rated 10 out of 10 by Jamaica Horn Zerorez Jacksonville
What do you like about our products and services?

Fast and clean well

Report a concern   November 6, 2026 — Rated 10 out of 10 by N.M. Zerorez Jacksonville
What do you like about our products and services?

The technician that cleaned my carpets was excellent! He was on time, professional, courteous, and efficient! Thank you!

Report a concern   November 6, 2026 — Rated 10 out of 10 by Richard Peck Zerorez Jacksonville
What do you like about our products and services?

arrived on-time, did a great job cleanin rugs and LVP. Colton was engaging and did a great job! I'll hire them again!

Report a concern   November 6, 2026 — Rated 10 out of 10 by Jill Tipton Zerorez Jacksonville
What do you like about our products and services?

I appreciate the easy, simple scheduling online and the great communication leading up to the appointment. Friendly technician, helpful and quality service.

Report a concern   November 5, 2026 — Rated 10 out of 10 by M.B. Zerorez Jacksonville
What do you like about our products and services?

Isiah was great - very personable and thorough!

Report a concern   November 4, 2026 — Rated 10 out of 10 by Dianne McElcannon Zerorez Jacksonville
What do you like about our products and services?

Quick response time, friendly yet professional staff, and great results on my old carpets. I’ll definitely use Zerorez again in the future!

Report a concern   November 4, 2026 — Rated 10 out of 10 by Sharon Stuehringer Zerorez Jacksonville
What do you like about our products and services?

I had 3 bedrooms and 3 area rugs cleaned and the technician Morgan did a very good job. He was very knowledgeable and informed me of exactly what he was doing. I was happy with the service!

Report a concern   November 4, 2026 — Rated 10 out of 10 by K.D. Zerorez Jacksonville
What do you like about our products and services?

Expert and professional cleaning services

Report a concern   November 4, 2026 — Rated 10 out of 10 by S.M. Zerorez Jacksonville
What do you like about our products and services?

Carpet looks very clean, and no harsh chemicals. Dalton was very careful, explaining every detail. Was very careful in our home.

Report a concern   November 4, 2026 — Rated 9 out of 10 by J.H. Zerorez Jacksonville
What do you like about our products and services?

Antonio was very professional and did a good job!

Report a concern   November 3, 2026 — Rated 10 out of 10 by Kathy Lane Zerorez Jacksonville
What do you like about our products and services?

Anthony did a great job cleaning my tile and carpet. He was very professional and thorough. He took great pride in making my floors look and feel clean.

Report a concern   November 3, 2026 — Rated 10 out of 10 by A.S. Zerorez Jacksonville
What do you like about our products and services?

G

Report a concern   November 3, 2026 — Rated 2 out of 10 by K.L. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

The carpets look just ok. They look as if there was a thorough vacuuming. The person left every single light on when asked to turn them off when he left. It does not seem to be worth the money.

Report a concern   November 3, 2026 — Rated 10 out of 10 by Katie Hobbs Zerorez Jacksonville
What do you like about our products and services?

Really wonderful experience. Friendly service and wonderful results.

Report a concern   November 3, 2026 — Rated 10 out of 10 by S.P. Zerorez Jacksonville
What do you like about our products and services?

did a great job! Spent the time to really try and get the stains out.

Report a concern   November 3, 2026 — Rated 10 out of 10 by L.G. Zerorez Jacksonville
What do you like about our products and services?

The technician was very professional

Report a concern   November 2, 2026 — Rated 9 out of 10 by Deen Ferrell Zerorez Jacksonville
What do you like about our products and services?

You did a great job. Your people were personable, on time, helpful and kind, and worked to get us the best deal possible. I would absolutely recommend your services.

Report a concern   November 2, 2026 — Rated 10 out of 10 by K.M. Zerorez Jacksonville
What do you like about our products and services?

Caleb was very good and compassionate. I want only him to clean my home next!

Report a concern   November 1, 2026 — Rated 10 out of 10 by T.J. Zerorez Jacksonville
What do you like about our products and services?

The service guy was excellent and very informative

Report a concern   November 1, 2026 — Rated 10 out of 10 by Elaine Collins Zerorez Jacksonville
What do you like about our products and services?

This was our first time using Zeroez and we were happy with the on time visit, professionalism and knowledge of Harrison, the technician.

Report a concern   November 1, 2026 — Rated 0 out of 10 by C.B. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

We thought you could move heavy furniture inand out. We both are6 86 years old. With back issues. Damien was very good but we would want a team who could ove furniture

Report a concern   November 1, 2026 — Rated 10 out of 10 by John Cowser Zerorez Jacksonville
What do you like about our products and services?

your tech Caleb did an outstanding job !!! than you very much.


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