Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 29154 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 13, 2026 — Rated 10 out of 10 by R.W. Zerorez Jacksonville
What do you like about our products and services?

Kendall was prompt, polite, very helpful and did an excellent job.

Report a concern   March 12, 2026 — Rated 10 out of 10 by B.U. Zerorez Jacksonville
What do you like about our products and services?

Excellent customer service. Kendall and Isaiah went the extra mile to work on a couple stubborn stains. Carpet and upholstery look great.

Report a concern   March 12, 2026 — Rated 10 out of 10 by Linda Tulino Zerorez Jacksonville
What do you like about our products and services?

Our service provider was very knowledgeable and thorough… He did a wonderful job!

Report a concern   March 12, 2026 — Rated 10 out of 10 by Britaney Davis Zerorez Jacksonville
What do you like about our products and services?

Just amazing. Smells are gone. Easy to schedule. Also easy to reschedule. LOL Our tech was named Alex and he was just incredible. As a business owner, he is absolutely the type of employee I would want to represent my company. 10/10 experience.

Report a concern   March 12, 2026 — Rated 10 out of 10 by T.R. Zerorez Jacksonville
What do you like about our products and services?

Technicians were knowledgeable and efficient. My 12yr old carpet looks great!

Report a concern   March 12, 2026 — Rated 10 out of 10 by D.B. Zerorez Jacksonville
What do you like about our products and services?

Excellent

Report a concern   March 12, 2026 — Rated 10 out of 10 by D.K. Zerorez Jacksonville
What do you like about our products and services?

Kaz was very professional and did a great job. Will request him the next time we need work.

Report a concern   March 11, 2026 — Rated 10 out of 10 by Timothy Johns Zerorez Jacksonville
What do you like about our products and services?

Awesome customer service by our carpet technician. Wonderful job and a pleasure to work with.

Report a concern   March 11, 2026 — Rated 10 out of 10 by K.O. Zerorez Jacksonville
What do you like about our products and services?

The Staff is professional, friendly and does an excellent cleaning job. Also, the scheduling process is very easy and efficient. Colton did a great job with our most recent carpet cleaning.

Report a concern   March 11, 2026 — Rated 10 out of 10 by Amy Espaillat Zerorez Jacksonville
What do you like about our products and services?

Great service!

Report a concern   March 11, 2026 — Rated 10 out of 10 by Carlie Alberda Zerorez Jacksonville
What do you like about our products and services?

The technician that came out to my home was fast and very knowledgeable. He helped me pick the exact services I needed and left my house smelling much better than when he arrived. My area rug and carpet haven’t looked this good in years.

Report a concern   March 10, 2026 — Rated 0 out of 10 by S.R. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

ZeroRez destroyed my perfectly beautiful carpeting. Worst company on planet earth. And the manager didn’t even return my follow-up calls or texts after he attempted to fix the problem.

Report a concern   March 10, 2026 — Rated 10 out of 10 by B.Q. Zerorez Jacksonville
What do you like about our products and services?

Easy to schedule, on-time arrival, and great cleaning of tile and carpet.

Report a concern   March 10, 2026 — Rated 10 out of 10 by S.K.D. Zerorez Jacksonville
What do you like about our products and services?

Our tech was very conscientious about cleaning our carpets and rugs expertly.

Report a concern   March 10, 2026 — Rated 9 out of 10 by D.H. Zerorez Jacksonville
What do you like about our products and services?

it seemed to do well on my carpet. Technician knew what he was doing and willing to help with moving furniture.

However he missed an area, I did not notice it not done until a few minutes later after he had left.

Report a concern   March 9, 2026 — Rated 10 out of 10 by P.W. Zerorez Jacksonville
What do you like about our products and services?

Thorough, professional, punctual, polite and great quality!!

Report a concern   March 9, 2026 — Rated 10 out of 10 by S.W. Zerorez Jacksonville
What do you like about our products and services?

Our tech did a great job! Hard worker, very polite and he did a fantastic job. We are most appreciative! Carpet looks great and all the pet odor is gone. I will not wait as long before our next cleaning.

Report a concern   March 9, 2026 — Rated 10 out of 10 by Suzanne Eisold Zerorez Jacksonville
What do you like about our products and services?

The products are clean and do leave an odor.

Report a concern   March 9, 2026 — Rated 10 out of 10 by A.S. Zerorez Jacksonville
What do you like about our products and services?

Communication, cleanliness, dependable staff

Report a concern   March 8, 2026 — Rated 10 out of 10 by Sandra Zuniga Logue Zerorez Jacksonville
What do you like about our products and services?

Efficient and the tech is always nice and professional

Report a concern   March 8, 2026 — Rated 10 out of 10 by J.A. Zerorez Jacksonville
What do you like about our products and services?

The guy that came was great.

Report a concern   March 8, 2026 — Rated 10 out of 10 by D.S. Zerorez Jacksonville
What do you like about our products and services?

Your associate showed up on time, was very courteous and did a fantastic job cleaning our tile. He also sealed our grout lines. Both jobs were completed in a timely manner and to our complete satisfaction. Great job!

Report a concern   March 8, 2026 — Rated 10 out of 10 by Steve Savino Zerorez Jacksonville
What do you like about our products and services?

Very thorough job. High attention to detail and got the carpets looking brand new

Very happy with service

Report a concern   March 7, 2026 — Rated 10 out of 10 by D.B. Zerorez Jacksonville
What do you like about our products and services?

Getting notification re arrival time
Very professional service and explanation of services provided
No pressure at add on services, just explanation of what is offered
KAZ is well trained, very pleasant, easy to work with and achieved the results he said he would.

Report a concern   March 7, 2026 — Rated 10 out of 10 by L.O. Zerorez Jacksonville
What do you like about our products and services?

Excellent service!!!

Report a concern   March 7, 2026 — Rated 10 out of 10 by Chris Hutter Zerorez Jacksonville
What do you like about our products and services?

Good cleaning, carpet looks and feels great!

Report a concern   March 7, 2026 — Rated 10 out of 10 by D.M. Zerorez Jacksonville
What do you like about our products and services?

The three techs took their times, they were on time and explained everything they were going to do. Very professional,
Thank you,

Report a concern   March 7, 2026 — Rated 9 out of 10 by J.W. Zerorez Jacksonville
What do you like about our products and services?

I like that it doesn't have to be hooked up to a water source.

Report a concern   March 7, 2026 — Rated 10 out of 10 by Jamaica Horn Zerorez Jacksonville
What do you like about our products and services?

Cleans up the carpet very nice..

Report a concern   March 6, 2026 — Rated 10 out of 10 by Quentin Forney Zerorez Jacksonville
What do you like about our products and services?

The first thing I like is the people, from the person answering the phone and scheduling my appointment to the person who actually performs the service. They are professional, courteous and knowledgeable about all aspects off the job. The chemicals used leave no residue and my carpets dry faster than other companies I have used in the past. In addition they do not pressure you in getting anything extra. They tell you about additional services and let you make the decision. Before leaving they ensure there is nothing else they need to do ensure I am fully satisfied with the service. /


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