- Phone: 904-891-0631
- Visit Website
based on 29463 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Colton was our rep who came to the home to clean the tile and seal it. He was extremely professional, helpful, and answered all questions. I would highly recommend him and Zero Rez.
These guys are awesome!! We had Kaz come out in the morning and he was right on time. We have about 2100-220 sqft, two-level mixed between carpet and LVP, and he finished it up in about three hours. Kaz was awesome, he made sure what we needed to get done and what we expected. Everything looks fantastic. We’ve been in the house for four years and the flooring looks like it is brand new. We’re now going to get this done annually just to extend the life of the flooring! Thanks guys, highly recommended!!
Technician did a great job!
My grout is very splotchy now and it wasn’t cleaned effectively. Send someone else to do a better job.
The service I received from Dalton was amazing. I carpet and tile are like brand new are he cleaned them.
I have been pleased with the results of Zerorez's cleaning over the years. They have consistently done a thorough job and achieved great results. The Zerorez rep's have shown up when scheduled and all have been friendly while being professional.
While I usually only have the carpets cleaned, over the years they have also cleaned the tile on bathroom floors and area rugs, all of which looked really good afterwards. Most recently, they also cleaned a shower, removing stains that had been on the shower floor for years, and living room furniture. The shower looks great, the furniture really turned out nicely, looking fresh and so much brighter.
Tech was very pleasant and explained the whole process. He worked quickly and, before starting, he made sure to protect all walls as I had just had my home newly painted.
Dalton was fantastic - punctual, courteous, and did an excellent job
Polite, and do a great job
Your customer service fellow named Alex was able to clean two carpets that two other carpet companies were unable to get clean.
Harrison was great. He got all of the pet stains off our carpet. Id like to thank him for the great work.
Very professional
Very kind and professional. Thank you for a job well done.
Kaz was fantastic! A great communicater.
Very knowledgeable and professional technician
On time.. good job
The person that came was very respectful and professional. He did an awesome job on my 12 year old carpet.
Technician was amazing. Love how easy it is to book. Got a great deal on 3 rooms but adding the 4th day of was kinda pricey in comparison.
Have used and referred yall 4-5 times now. Will do again.
The Cleaner was Professional, Fast and, Friendly. Was able to get up stains that I didn't think he could.
Good job, other than missed a walk way into my bedroom
Antonio called and showed up in the time predicted. I showed him the areas that I had specific concerns. He was sure to explain the process for the best results. He seemed very focused and appeared detailed on the task. The results are much better and I am happy with the outcome.
Overall I was very satisfied with the service provided. The service rep who came was extremely thorough, and addressed my concerns and told me about things Zerorez offers that could help with the grout. I thought I was getting that on the transaction I paid for a a tile cleaning. Not his fault at all. His cleaning was above and beyond. The floors came out very clean, just thought the grout could have been cleaner for a tile cleaning.
FANTASTIC RESULTS!!! The technician arrived on time and worked nonstop to make the carpets look fantastic. There were many stubborn stains and he was able to clear the majority!! MORGAN, the technician, was efficient, professional and knowledgeable. He worked on the kitchen tile and it looks like it did when the house was brand new. My only regret is not calling them sooner. The sale price for the service made it even better. WELL DONE!!!!
Very knowledgeable on carpet and rug care. Especially helpful with managing pet stains.
The tech did a great job cleaning the recliners.
Knowledge and efficient
Scheduling EASY. Communication GREAT. Service over the TOP. Gabriel did a Fantastic job, clearly the best service we have had in terms of cleaning floors and carpets.
Professionalism of technician and outcome of cleaning.
Very professional service. My furniture looked great after the cleaning.
I've used Zerorez several times in my home. I wont use anyone else! The service is always fast, on-time and my carpets are in the best possible shape when the technicians are done. Dalton, I think was his name, was knowledgeable and offered honest suggestions and considerations for my 10 year old carpets. I had one room that needed a lot of his time and expertise and he killed it! Completely transformed that carpet. Forever a customer! Thanks!