Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 29259 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 2, 2026 — Rated 10 out of 10 by K.S. Zerorez Jacksonville
What do you like about our products and services?

Great service. Very professional. Very personable. Carpet looks amazing!

Report a concern   April 2, 2026 — Rated 10 out of 10 by Tim Murphy Zerorez Jacksonville
What do you like about our products and services?

Fantastic job by Clayton!

Report a concern   April 1, 2026 — Rated 10 out of 10 by J.N. Zerorez Jacksonville
What do you like about our products and services?

Friendly technicians

Report a concern   April 1, 2026 — Rated 10 out of 10 by Deborah Blackstock Zerorez Jacksonville
What do you like about our products and services?

Your techs are always nice amd informative and they always call and give an update on when they should arrive which is not common enough these days. Your scheduling is easy and prices are reasonable and service is great!! Thank you!

Report a concern   April 1, 2026 — Rated 10 out of 10 by L.R. Zerorez Jacksonville
What do you like about our products and services?

Excellent Service and Products

Report a concern   April 1, 2026 — Rated 10 out of 10 by M.D. Zerorez Jacksonville
What do you like about our products and services?

Kendall is wonderful!

Report a concern   April 1, 2026 — Rated 10 out of 10 by T.P. Zerorez Jacksonville
What do you like about our products and services?

Fast and easy to schedule. reasonable prices. eager to get the job completed technicians. Zerorez is on the very top of my go to for carpet cleaning services.

Report a concern   March 31, 2026 — Rated 10 out of 10 by L.S. Zerorez Jacksonville
What do you like about our products and services?

Caleb Baker was fantastic. Extremely courteous and hardworking. My furniture looks great!

Report a concern   March 31, 2026 — Rated 10 out of 10 by Chanin Rivera Zerorez Jacksonville
What do you like about our products and services?

Consistency, on time, great results. Will continue to use

Report a concern   March 31, 2026 — Rated 10 out of 10 by N.C. Zerorez Jacksonville
What do you like about our products and services?

Serviceman was on time and very polite

Report a concern   March 31, 2026 — Rated 10 out of 10 by Mary Ann Peeples Zerorez Jacksonville
What do you like about our products and services?

They were on time, very professional and friendly...and the carpets looked amazing. The stains that were in the carpet from communion, all came out. On Sunday morning, many of the members commented on how good the carpet looked. Thank you Zerorez....

Report a concern   March 30, 2026 — Rated 10 out of 10 by M.A.P. Zerorez Jacksonville
What do you like about our products and services?

great service. Thanks

Report a concern   March 30, 2026 — Rated 10 out of 10 by M.B. Zerorez Jacksonville
What do you like about our products and services?

Quality service at reasonable prices.

Report a concern   March 30, 2026 — Rated 10 out of 10 by S.R. Zerorez Jacksonville
What do you like about our products and services?

They are pet friendly & environmentally friendly.
The service men are courteous, friendly, & extremely knowledgeable. The results are wonderful!

Report a concern   March 30, 2026 — Rated 10 out of 10 by J.H. Zerorez Jacksonville
What do you like about our products and services?

Tech did a great job. Very thorough. Carpet & chair look great.

Report a concern   March 30, 2026 — Rated 10 out of 10 by R.H. Zerorez Jacksonville
What do you like about our products and services?

They always do a wonderful job

Report a concern   March 30, 2026 — Rated 10 out of 10 by K.T. Zerorez Jacksonville
What do you like about our products and services?

Excellent service every time. Long time customer.

Report a concern   March 30, 2026 — Rated 10 out of 10 by Christie Stermon Zerorez Jacksonville
What do you like about our products and services?

Tech did a great job cleaning my sectional. Took his time and was very intentional.

Report a concern   March 30, 2026 — Rated 1 out of 10 by M.F. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

I made an appointment to have my rug and carpet in the bedroom and bathroom cleaned, I was quoted 188$, I wasn't there when the guy arrived, I was only interested in having my rug cleaned but was tod they wont come out for 88$, so i agreed to have the carpet cleaned in bedrm and bathrm, the guy states he cant clean the rug because it wil fade. I had you guys clean the rug in 2020. If I had been there, I would have said "clean the rug, I dont care if it fades, its an old rug" So I was so irritated when I came home and my rug wasnt cleaned. I wish when I made the appointment the person would have said something about the rug fading and I woulda told her I dont care. My husband was there and he doesnt know any better. They left me a pamplet to ship the rug off to have cleaned, not sure what theat cost, i could buy a new rug for that fee. Sooo, really disappointed didnt get me rug cleaned. Thanx, First name removed

Report a concern   March 30, 2026 — Rated 10 out of 10 by Eliud Guadalupe Zerorez Jacksonville
What do you like about our products and services?

Awesome company, the service is excellent and their techs always do a great job. I wouldn't change them for anyone!

Report a concern   March 30, 2026 — Rated 10 out of 10 by L.S. Zerorez Jacksonville
What do you like about our products and services?

It does the job well. Clean carpets with no residue.

Report a concern   March 30, 2026 — Rated 10 out of 10 by Gregory Anderson Zerorez Jacksonville
What do you like about our products and services?

There are very few honest and reliable contractors out there.

Put Zerorez on your list. They are honest and trustworthy.

Absolutely recommend them.

Report a concern   March 29, 2026 — Rated 10 out of 10 by Belinda Byers Zerorez Jacksonville
What do you like about our products and services?

Easy to schedule. Follow up throughout the process is good. Kaz made my carpet look brand new.

Report a concern   March 29, 2026 — Rated 10 out of 10 by Amy Donnelly Zerorez Jacksonville
What do you like about our products and services?

I’m never disappointed by Zero Rez. They offer exceptional service and their technicians are very well trained.

Report a concern   March 29, 2026 — Rated 10 out of 10 by M.A. Zerorez Jacksonville
What do you like about our products and services?

Jake was our technician again. He helped us with AC duct and dryer vent cleaning two years ago. We were so pleased with his work in the past and were happy to see him and his new coworker this time.

Report a concern   March 29, 2026 — Rated 10 out of 10 by B.R. Zerorez Jacksonville
What do you like about our products and services?

Logan was great. Our carpet looks better and no odors.

Report a concern   March 29, 2026 — Rated 10 out of 10 by A.P. Zerorez Jacksonville
What do you like about our products and services?

Easy to schedule. Pet safe. Professional technician.

Report a concern   March 29, 2026 — Rated 10 out of 10 by E.S. Zerorez Jacksonville
What do you like about our products and services?

Harrison was the best and the house smells so clean and fresh and carpet looks great!

Report a concern   March 28, 2026 — Rated 10 out of 10 by L.W. Zerorez Jacksonville
What do you like about our products and services?

Service is friendly and professional and my carpets look great

Report a concern   March 28, 2026 — Rated 10 out of 10 by Anne Fell Zerorez Jacksonville
What do you like about our products and services?

Carpet looks great.


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