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based on 30176 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Handled very professionally by Jake and Albert. Super job!
Professional services
Professional service and effective stain removal
The person who came to clean the vent did not go infront the vent opening to clean the vent. The vent opening is on the outside wall on the 2nd floor. He needed a tall ladder but didn't seem to have one. He went upstairs, opened a windows and pushed his hands out at an angle and did the job without looking at the vent. I've had the vent service before and its ALWAYS DONE FACING THE VENT. THEY NEED TO COME BACK, BRING A TALL LADDER AND DO THE JOB.
Very professional and did an exceptional service. We went room to room and I explained what needed to be done. And he did it. He was on time and very courteous.
Very friendly and knowledgeable.
My mother is very impressed and believe me she’s someone who scrutinizes everything. Consider it a huge success.
Tech was very timely, professional, and communicative throughout the process. Highly recommend.
Dalton was very good & left my house sparkling. 😁
your technicians do an excellent job
Excellent customer service
Anthony was very good technical. Very respectful and professional.
Our technician was really great. Did an amazing jib. He couldn’t have been more willing to make up happy.
Carpet & Tile looks great! Technician was on time, helpful & kept me updated throughout the process.
First, thank you for getting me in so quickly! The next day. Dalton Williams was my technician and he was super!!!!!! He let me add a rug once he got here. He mentioned that the company also cleans grout. Dalton even showed me how it works! I'm going to set up a time for him to come out for that now. He could have done it today, but I have other dogs staying with me. Several! lol I also need to get more things off the floor. He didn't say that, I know that I want as much grout cleaned as possible. Really appreciate Dalton's professionalism, curiosity, knowledge and respectful
of my time! Thank you!
BOOKING AN APPOINTMENT WAS EASY WITH GREAT FOLLOWUP TO CONFIRM. THEY SHOWED UP ON TIME AND CLEANED AS IF IT WAS THEIR OWN HOME. ALL AT A FAIR PRICE. ZEROREZ WILL BE CALLED AND USED AGAIN!
The technician was very knowledgeable, polite and efficient. The carpet looks great!
Technician explains everything, is friendly and efficient. Job well done!
The tech did a great job. Was right on time and very courteous.
Gabe was a good tech
Technician, Michael, was conscientious, courteous and thorough. He called 30 minutes out and gave me an ETA. He was on time, set up his equipment efficiently, covered his shoes with cloth booties and left the house neat and tidy after he completed cleaning my carpets. He did a great job and I would highly recommend his services.
Zerorez has polite technicians who do thorough cleanings. They show up in the time frame promised and do a great job.
Good friendly service
Isaiah is a good technician and did a very good job of cleaning my carpets and an upholstered chair.
The technician did an amazing job cleaning the carpet with what he had to work with. It was a very old and dingy carpet. The products he used took all the smell away and I saw some improvement. We know we will have to eventually remove it but for now it works. He was extremely professional and clearly explained the expectations. I had called several places and they had the best prices.
Carpets and shower tile turned out great
He did a great job cleaning my carpets! I’m very happy with the results and really appreciate his hard work. I would definitely recommend Zerorez Jacksonville
zeroRez always does an excellent job. Very pleasd with the technician who was very efficient and professional....
Michael was very knowledgeable and thorough. Completed the job with care.
Dalton was very friendly and professional. I was a bit disappointed in the finished product tho. The furniture was purchased only a year ago and I felt the minimal spots and stains would easily disappear and that was not necessarily the case. I expected a bit more but am overall still pleased.