Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 29649 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 21, 2026 — Rated 10 out of 10 by A.B. Zerorez Jacksonville
What do you like about our products and services?

Great service , professional

Report a concern   June 21, 2026 — Rated 10 out of 10 by L.C. Zerorez Jacksonville
What do you like about our products and services?

Very freindly service, and the tile and grout cleaning made a huge difference. Will recommend to others!

Report a concern   June 21, 2026 — Rated 10 out of 10 by Scott Lara Zerorez Jacksonville
What do you like about our products and services?

Great communication, fair pricing, tech on time. Tech was professional and very kind.

Report a concern   June 21, 2026 — Rated 10 out of 10 by Jennifer Swanson Zerorez Jacksonville
What do you like about our products and services?

We have used Zerorez to clean our carpets for probably over 15 years. They do a fabulous job! They have always been able to get out stains from the carpet and also the sofas. The best part is that I am sensitive to smells and the products they use do not bother me at all. Finally, every one of their employees who have come to our house have been polite and easy to work with.

Report a concern   June 21, 2026 — Rated 10 out of 10 by M.Z. Zerorez Jacksonville
What do you like about our products and services?

Im happy with the job. Will definitely use again!

Report a concern   June 20, 2026 — Rated 10 out of 10 by E.K. Zerorez Jacksonville
What do you like about our products and services?

Dalton was very thorough eith explaining what he was doing. He also took a pic before and after . Which was an eye opener how dirty the chairs were!

Report a concern   June 20, 2026 — Rated 10 out of 10 by A.R. Zerorez Jacksonville
What do you like about our products and services?

They were very prompt, nice, and professional, and I felt that the service was well worth the price.

Report a concern   June 20, 2026 — Rated 10 out of 10 by M.D. Zerorez Jacksonville
What do you like about our products and services?

My rugs look much better.

Report a concern   June 20, 2026 — Rated 10 out of 10 by Belinda Hernandez Zerorez Jacksonville
What do you like about our products and services?

Caleb was very professional in his work and attitude. He did a very thorough job in cleaning. We are very satisfied.

Report a concern   June 20, 2026 — Rated 10 out of 10 by Sandy Gentile Zerorez Jacksonville
What do you like about our products and services?

I had just moved into a condo and was a little nervous to have Zerorez come to clean my wood floors. The technician Morgan was great. He was professional and knowledgeable and understood my concerns about keeping the wood floor sheen. Great result! Thank you Morgan!

Sandy Gentile

Report a concern   June 19, 2026 — Rated 10 out of 10 by S.E. Zerorez Jacksonville
What do you like about our products and services?

The team was thorough, great to work with and did a very good job. Thank you

Report a concern   June 19, 2026 — Rated 10 out of 10 by K.S. Zerorez Jacksonville
What do you like about our products and services?

Wonderful tech … attention to detail and professional

Report a concern   June 19, 2026 — Rated 10 out of 10 by A.K. Zerorez Jacksonville
What do you like about our products and services?

The representative that cleaned our carpet did an excellent job.

Report a concern   June 19, 2026 — Rated 10 out of 10 by J.B. Zerorez Jacksonville
What do you like about our products and services?

Your technicians are knowledgeable, detail oriented, polite, and well spoken. Thank you for all your help.

Report a concern   June 18, 2026 — Rated 0 out of 10 by J.M. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Very different experience compared to the first time. Our sectional smells like wet dog.

Report a concern   June 18, 2026 — Rated 10 out of 10 by Nancy Doering Zerorez Jacksonville
What do you like about our products and services?

The bathroom tile and tub came out looking like new!! Great job!

Report a concern   June 17, 2026 — Rated 10 out of 10 by N.M. Zerorez Jacksonville
What do you like about our products and services?

Your service technicians are amazing

Report a concern   June 17, 2026 — Rated 10 out of 10 by S.K. Zerorez Jacksonville
What do you like about our products and services?

Friends

Report a concern   June 17, 2026 — Rated 10 out of 10 by D.D. Zerorez Jacksonville
What do you like about our products and services?

Great Efficient Service!!

Report a concern   June 17, 2026 — Rated 10 out of 10 by H.H. Zerorez Jacksonville
What do you like about our products and services?

The service itself was great, but I was surprised that only one technician was sent to move all of our furniture and then return it to its original location. This seemed like a difficult task for one person, especially without a dolly or any type of wheeled equipment to assist with moving the heavier items.

Additionally, I was confused by the recommendation to leave the area empty for the next 6–8 hours after the work was completed. If part of the service includes moving the furniture back into place, it seems counterproductive to advise leaving the space unused after everything has been returned. Overall, the work quality was good, but the logistics and expectations around furniture handling could be improved.

Report a concern   June 17, 2026 — Rated 10 out of 10 by L.R. Zerorez Jacksonville
What do you like about our products and services?

Excellent service!

Report a concern   June 17, 2026 — Rated 10 out of 10 by K.T. Zerorez Jacksonville
What do you like about our products and services?

easy to book, staff is friendly, careful, and knowledgable.

Report a concern   June 16, 2026 — Rated 9 out of 10 by R.V.B. Zerorez Jacksonville
What do you like about our products and services?

Responsive, reasonable cost. Tech was very professional.

Report a concern   June 16, 2026 — Rated 10 out of 10 by J.E. Zerorez Jacksonville
What do you like about our products and services?

Professional courteous service

Report a concern   June 16, 2026 — Rated 10 out of 10 by Reginald Roper Zerorez Jacksonville
What do you like about our products and services?

Services - Colton was indeed THE TOPPING for this endeavor.

Product - price quoted when compared to competitors.

Report a concern   June 16, 2026 — Rated 10 out of 10 by K.B. Zerorez Jacksonville
What do you like about our products and services?

Always very professional and courteous.
Also, it makes your carpets look brand new.

Report a concern   June 15, 2026 — Rated 10 out of 10 by Debra Oconnor Zerorez Jacksonville
What do you like about our products and services?

Quick response, professional staff, excellent cleaning of my carpet. Anthony arrived on time, very professional and did a fabulous job on my carpet. It looks like new carpet and it's 20 years old.

Report a concern   June 15, 2026 — Rated 10 out of 10 by Jill Franzoi Zerorez Jacksonville
What do you like about our products and services?

Jake did an excellent job cleaning out our AC vents and ducts as well as our dryer vent. Price was 1/4 what we were quoted from our AC company Cleaned up after themselves fantastic job highly recommend A+

Report a concern   June 14, 2026 — Rated 10 out of 10 by B.R. Zerorez Jacksonville
What do you like about our products and services?

Both service and products are great. Our carpet looks new. Thank you

Report a concern   June 14, 2026 — Rated 10 out of 10 by S.W. Zerorez Jacksonville
What do you like about our products and services?

Easy to schedule. Efficient and friendly workers.


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