Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 28782 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 17, 2025 — Rated 9 out of 10 by C.L. Zerorez Jacksonville
What do you like about our products and services?

Carpet and tile look like new when done. Service tech was on friendly, knowledgeable and prompt.

Report a concern   December 17, 2025 — Rated 10 out of 10 by Lisa Robbins Zerorez Jacksonville
What do you like about our products and services?

They always do an amazing job. I wouldn’t use any other company.

Report a concern   December 17, 2025 — Rated 10 out of 10 by M.H. Zerorez Jacksonville
What do you like about our products and services?

Quick, friendly and arrived on time. The tech that cleaned my carpets and floors was awesome.

Report a concern   December 17, 2025 — Rated 0 out of 10 by J.S. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Had an area rug cleaned in a bedroom, my dog had an accident on it shortly after the cleaning - when I cleaned that up and dried the area with a white towel the amount of DIRT on the towel told me the rug WAS NOT CLEAN

Report a concern   December 17, 2025 — Rated 10 out of 10 by Donna Wilkey Zerorez Jacksonville
What do you like about our products and services?

My ten-year old upholstery looked like new.

Report a concern   December 16, 2025 — Rated 10 out of 10 by Rachel Banks Zerorez Jacksonville
What do you like about our products and services?

The technician was extremely helpful & super thorough! Highly recommend!

Report a concern   December 16, 2025 — Rated 5 out of 10 by D.Y. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Tile cleaning in primary bath did not get up to the edges and areas where the wand doesn’t fit. Couch cushions have darker areas that might still need cleaning. Finally, I resent the way we were pushed into an early cleaning date to get an advertised discount when you’ve been advertising the same 20% discount all week.
The technician was energetic and polite but I prefer someone with more experience.

Report a concern   December 15, 2025 — Rated 10 out of 10 by M.H. Zerorez Jacksonville
What do you like about our products and services?

On time, very friendly technician, professional, excellent workmanship and value.

Report a concern   December 15, 2025 — Rated 10 out of 10 by Edith Cooprider Zerorez Jacksonville
What do you like about our products and services?

Communication was great. Service guy was very professional and did a great job. Would use again.

Report a concern   December 14, 2025 — Rated 10 out of 10 by M.D. Zerorez Jacksonville
What do you like about our products and services?

Tech was very professional and pleasant, did an excellent job.

Report a concern   December 14, 2025 — Rated 10 out of 10 by Debra Mangini Zerorez Jacksonville
What do you like about our products and services?

My shower looks like new along with my kitchen tile and grout. Colton was efficient, fast, and hardworking..

Report a concern   December 14, 2025 — Rated 9 out of 10 by J.M. Zerorez Jacksonville
What do you like about our products and services?

You do a good job

Report a concern   December 14, 2025 — Rated 10 out of 10 by B.M. Zerorez Jacksonville
What do you like about our products and services?

Efficient staff. Good results on carpet.
Trey is an asset to your company.

Report a concern   December 14, 2025 — Rated 10 out of 10 by A.B. Zerorez Jacksonville
What do you like about our products and services?

Very professional services and my carpets and rugs look so nice after cleaning!

Report a concern   December 14, 2025 — Rated 10 out of 10 by Jeannine Strong Zerorez Jacksonville
What do you like about our products and services?

Clean product and great service

Report a concern   December 13, 2025 — Rated 10 out of 10 by G.Y. Zerorez Jacksonville
What do you like about our products and services?

When the service was done, the carpets looked almost new with a bright blue color. They also felt new with feet sinking down into the pile. The technician was very friendly and willing to assist our needs.

Report a concern   December 13, 2025 — Rated 10 out of 10 by E.C. Zerorez Jacksonville
What do you like about our products and services?

My technician was fabulous. I think his name was Kendall. He came to my house in Ponte Vedra Beach on Friday at 11 am. He explained everything and I added an additional service. Thank you, Kendall.

Report a concern   December 13, 2025 — Rated 10 out of 10 by Michelle Vendemia Zerorez Jacksonville
What do you like about our products and services?

Very professional work - floor looks great!

Report a concern   December 13, 2025 — Rated 10 out of 10 by Carolyn Klucha Zerorez Jacksonville
What do you like about our products and services?

Dalton was very detailed and professional. He listened to our concerned areas about our furniture and worked to treat them carefully. Would highly recommend him and ZeroRez.

Report a concern   December 12, 2025 — Rated 10 out of 10 by T.B. Zerorez Jacksonville
What do you like about our products and services?

Explained process and was efficient and respectful of property

Report a concern   December 12, 2025 — Rated 10 out of 10 by Stephanie Lippincott Zerorez Jacksonville
What do you like about our products and services?

Upfront and transparent pricing. Knowledgeable and professional technicians.

Report a concern   December 12, 2025 — Rated 10 out of 10 by S.R. Zerorez Jacksonville
What do you like about our products and services?

The consultant was knowledgeable and thorough!

Report a concern   December 12, 2025 — Rated 10 out of 10 by Evelyn Forman Zerorez Jacksonville
What do you like about our products and services?

Prompt, friendly service

Report a concern   December 12, 2025 — Rated 3 out of 10 by D.S. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

First of all, we were to receive notification of arrival at least 30 minutes in advance. What we received was less than 5 minutes. Then, the constant efforts to up-sell a product or products we did not require or want made the entire process less than desirable. Furthermore, the personnel and their equipment resulted in wet grass strewn throughout our home. So, no I really cannot say I would recommend your service to anyone else.

Report a concern   December 12, 2025 — Rated 10 out of 10 by C.D. Zerorez Jacksonville
What do you like about our products and services?

Our technician, Kendall, was very professional in explaining your products and services. He did a fantastic job cleaning our carpets.

Report a concern   December 11, 2025 — Rated 9 out of 10 by Helen Cross Zerorez Jacksonville
What do you like about our products and services?

Verry good job. The man that did the job was very through.

Report a concern   December 11, 2025 — Rated 10 out of 10 by C.T. Zerorez Jacksonville
What do you like about our products and services?

I like the detailed cleaning especially on soiled areas. I especially like that carpet is not left soaking wet and dries in a reasonable amount of time.

Report a concern   December 11, 2025 — Rated 10 out of 10 by Lisa Moredock Zerorez Jacksonville
What do you like about our products and services?

Our service tech Kendall was extremely professional and did an excellent job on our carpets and tile.

Report a concern   December 11, 2025 — Rated 10 out of 10 by Angela Walker Zerorez Jacksonville
What do you like about our products and services?

Service was excellent. Technician was professional, knowledgeable about his work, pleasant, and efficient.

Report a concern   December 11, 2025 — Rated 10 out of 10 by A.S. Zerorez Jacksonville
What do you like about our products and services?

You were responsive to an immediate request ... and he didn't a good job.


Privacy Policy