Client Testimonials

We were very, very pleased with the service and results of our carpet cleaning! Have used Lathrop's for years but not now. Thanks!!

I liked that the products didn't have a negative odor, in fact they were not objectionable at all, with a fresh, clean smell. I also liked that once everything dried it wasn't "crunchy" like I've experienced with others in the past. Last but not least your techs were informative and friendly.

My carpet looked like new!

Making the appointment was easy. I like being able to get confirmation, change appointment and a receipt by email. Nice to receive a call when running late and 30 minutes before arriving. Friendly and curtious staff.

Nice clean smell.

polite, courteous, and prompt technician and the carpets look great.

I ended up with a clean carpet, and the rep communicated well about the cost, the process, and expected results.

PERSONNEL -RESULTS

Carpet looks and feels good. Nice, friendly man did the cleaning. Would highly recommend this company.

I liked the idea that no harsh cemcials are used and it really did a good job. thanks

We were very satisified with the explanation of your products given by your worker. He was very friendly and informative. He was detailed on what the products did and why they were needed. He was very professional in every step of the process. We had some pet areas that we knew about and some that we didn't - boy it was a little embarassing to see them in the rooms. Your worker was very professional and assured us that the problem areas would be taken care of and they are. Awesome work - glad that we heard about you on Star 102.5 - we are sure to give a high recommendation to anyone we know who might need your service. Thank you!

professional friendly service (Mike and Josh)
able to accommodate cleaning of a third story downtown apartment
took care in protecting property
no heavy fragrances or odors

Zerorez was very responsive and worked with me to meet my cleaning needs in a short time frame.

The tech. was very nice he did a great job, the product made our carpets look great.

Seems like the carpet was much cleaner than it has ever been after any other cleaning.

Great customer service, Mitch is amazing! He is kind and courteous. He is also very knowledgeable of your products and services. He believes in the product and it shows! My carpets are so fresh and clean feeling. I love that you guys use all natural solutions also. I will never use any other company or product again! I recommend you to ALL of my family and friends! Thanks zerorez!!

The service men were excellent - very helpful & answered my quesstions as well. Carpets look great. Didn't take very long to dry, there wan't the usual obnoxious odor, very pleased.

Very professional and happy with the end result.

The carpet was very clean. I didn't think it could look that good. The man who did the cleaning was very nice and professional.

1. A very reasonable special pricing on 3 rooms.
2. A polite, efficient, friendly cleaner
3. Worn in dirt removed immediately
4. Explanation about the smells before applied.
5. Logical explanation about treating the cleaned carpet without pressure.

Fast, easy and reasonably priced.

Tom called to say he would arrive in ten minutes, and he did. H sked what all needed to be done and got right to work. I told him about the stain on the bathroom carpet where water had run over and he worked hard and got it cleaned nicely, as was the rest of the carpet he cleaned. This is the third time I have had Zerorez and I will have them again when needed.

The products and processes appear to do what they are advertised to do. The crew (Gary/Josh) were polite, courteous, quick,and professional. We're very satisfied with the services and as a former "ServiceMaster" employee myself I think your processes are much more effective.

Name removed H., CMSgt, USAF, Ret.

The citirus smell was wonderful. You are asking for only the positives, I would also like to state a negative. I had 4 prieces of furniture made in 1040's that are very heavy. I could not move them, but they were on legs and not sitting on the carpet. I asked to have the carpet cleaned under these pieces but the wand you use is not flexible and does not allow for getting under furniture. So, my carpet did not get cleaned under these pieces of furniture

I liked the greener approach to cleaning our carpets. The technician was personable/friendly.

The only negative is that one of the pet stains came back through the carpet already so it will need to be cleaned again. The treatment didn't work on it. We had our cleaning several days ago.

My carpets looked really nice after being cleaned as it had several spots, especially in the kitchen. The process did not take long at all, and we had the whole house cleaned. Afterwards, there was such a nice citrus smell. We were very pleased.

We are so very pleased with Zerorez and how clean our carpets are, and how fresh everything smells in our house! We will definitely recommend you to all our friends and family, and will use your services the next time we need our carpets/furniture cleaned.
Thank you!
The Woodfords

Friendly service, professionalism, quick and thorough. I did not, however, receive a call to let me know my time window. I did get a call from the serviceman on his way. I will definitely use Zerorez again. Carpet looks great!

No harsh chemicals or detergents. No unpleasant smell and carpet was dry in only 5 hours. Jared did a GREAT job for us.

I loved the way my carpet looked when kyle was done. I thought I had brand new carpet! Kyle was the nicest young man and had a terrific work ethic. We are very impressed with your product and your representative. I have already recommended you to 6 of my friends.