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Client Testimonials
Quality of job done
It did the job very well. The technician seemed very conscientious in trying to get the carpet as clean as possible. We are very pleased with the results. We would call you again the next time.
I would not be willing to pay more than was charged!
The young man did an excellent job...attentive to the spots...no crunchy feeling on the carpets.
I really appreciate that our cleaned carpet leaves no residual film or scents on the skin when touched. While I cannot vouch for the chemical composition of your cleaning solutions, I am told they're free of harsh chemicals and this is a point I am grateful for as I am ordinarily sensitive to both organic and chemical odors and residues. Seth was very friendly and did the job well. Our carpet no longer smells like our dog's piddle or his kitchen trash binges and the carpet looks great. I'm very pleased with my Zerorez carpet cleaning experience.
The technicians are knowledgeable, friendly, prompt, and efficient.
I like the product which does not leave residue. I did have a communication problem with scheduling, as I thought I had a specific appointment time, and apparently that is not the case. (A window is offered) The technician was efficient and thorough.
Carpet came out great. Many old stains removed.
Timeliness & personel
The technician was vary helpful and the service was great and fast
Good service - prompt and professional! Kenny did great!
On time, and accommodating with moving small amounts of furniture.
chemical free
Friendly staff that do a good job.
However, when I arranged for the service for my seller, there was a sale going on and I never anticipated it costing so much to have the carpets cleaned. Also, when someone called him to verify his credit card info, he, or they, thought cleaning the tile floor would be a great idea. I, as the seller's agent, did not.
The buyer's did not request that to be done and since they will be putting in hardwood floors, it was completely unnecessary and the whole bit cost my seller over $1,100+
Great service and product is exactly as advertised.
staff was very friendly and timely
Technician dressed appropriately in company uniform; tech. represented company in a professional manner; tech. looked me in the eye when speaking; tech. was very knowledeable about product and service; tech offered additional services to better our carpet NOT just a sales pitch; tech. helped me move large pieces of furniture; tech. had a personable attitude toward family members; tech. enjoyed the cup of coffee I made; our dog approved of tech.
Johnny was the service attendant that came to shampoo - he was very amendable, polite, clean cut, presentable which in today's world makes an impression. He positively represented the company and seemed knowledgable and efficient. I would recomment ZeroRez to others.
However, there are some remaining areas and small spots. I'm not certain if they weren't spot treated or just cannot be removed. Other than that, I am satisfied with the overall look of the carpet.
Thanks to you and Johnny.
Barbara Kaptanian
The carpet looks great and we are very pleased with the results.
Vance and Rich did a great job and are very professional. They work well together.
We are very happy with Zerorez and will have them back
Thanks so much! First name removed and Gunther Last name removed
The carpets were very clean and soft feeling. We previously had our carpets cleaned by another company, and the carpets felt sticky and stiff! We appreciated the soft, clean feeling of our carpets, and no artificial sweet smells were left behind.
I already gave you feedback on the day you provided service!
clean carpets and no surprises with the charges.
Fred was very attentive and explained things well. He also raked the carpet to allow the protectant to be more effective. I don't recall anyone ever doing that before.
The technicians were very friendly and professional!
I like that you guys take care of the allergens so well, and I also love how knowledgeable the service team member that cam to clean my carpet and grout was.
I liked the efficient men you sent. They did a fine job, and the carpeting is lovely and clean! And gthe bubble is gone...
My dog had made several stains throughout the house and zeroeezzgot rid of them all. My carpets look great.
you have Thank you! you have my business and referrals!
Timeliness, carpet looks great, experienced technicians.
Very good cleaning job, and the guys are very well mannered and offer great suffestions.
The employees are so nice. They're very conscientious and do a magnificent job of cleaning my carpets
Our carpets still had some traffic pattern shadows and Kenny and another tech came back out and it now looks like new. Zerorez always does a great job!