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based on 83988 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Best products to help soiled stains from animals. Thank you Zerorez.
Great job a true professional carpet cleaner on site.
The quality and prices.
My carpet has noticeable ‘bubbles’ in it where there weren’t before. VERY noticeable. And, right before listing my house to sell. Now I’ll have to offer a carpet allowance. I’d be happy to send a picture 🙁.
GREAT SERVICE AND ALWAYS GETS STAINS OUT OF MY CARPET!
Great service guy and carpets are so soft and fluffy now!
Great service on time looks great
Thanks for helping make my carpets look spectacular for my open house this weekend! L.C. did a wonderful job and was extremely professional. I appreciated the courtesy calls for confirming the appointment and asking if it was okay to come before my scheduled appointment time. Great job!
Our experience with Zerorez a couple of years ago was very positive. That crew went above and beyond. This time, several dirt spots in the carpets are still there and after the tile cleaning, and pointing out some areas NOT clean (and even after getting some additional efforts there from Zerorez), my wife ended up on hands and knees hand scrubbing for a couple of hours really getting that tile clean.
Thanks anyway but I believe we’ll seek alternative services.
Scheduling. See RobThomas’ post on fB.
The guy was very nice, considerate and explained all my options. He was on time and very efficient. I appreciate that the product is all natural and pet friendly. Very impressed with my experience.
Received a call from the scheduler to set up my appointment which she worked with my schedule. I did not have to be at the location. The cleaner called me, Caesar I believe was his name, and explained everything. Cleaned the carpets, and when I went to see the place it looked and smelled great afterwards!
Friendliness/courtesy
Non-harsh smell carpet chemicals
Carpet dried faster.
The room that was worked on in the new house with the animal pee smell still smells terrible. The amount estimated at first was about $75 less than what the actual total was. This was not explained on the phone. Then the special included a gift card which we did not receive. We were also supposed to have a discount from a promo code which was not included either.
No residue
everything. carpet looks great. Jose was wonderful
Service, no resadue
Professional service
Great
excellant
Arrived on time, did a careful jpb, was polite
Makes the carpet feels fresh
The products are chemical free, that is important to our family. The services are priced fairly and the discounts are unmatched.
Great service
All of them!
The young man, Charles, did an excellent job, he was very knowledgeable!
This young man needs to be commended for his professionalism, and overall knowledge of carpet cleaning.
I was very impressed with him and will not only recommend him, but ask for his services again at another property I have.
it was a very good experience and I would recommend your company
Polite serviceman
Carpets look new! Great job.
The technician did not show up on the scheduled date,nor did I receive a call from him that day.I finally placed a call to the office at 3:30. I was told that I was scheduled for a 3:30 to 5:30. I told them no one called me to confirm and I was very upset after waiting all day.I had to reschedule another time on a different day. This happened on a Saturday so I was inconvenienced all weekend caused the next available appointment wasn't till Tuesday. This time the technician came and he arrived on time and called before.