Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83972 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 10, 2019 — Rated 10 out of 10 by K.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very professional and very eager to please. Did an excellent job getting stains out.

Report a concern   July 10, 2019 — Rated 10 out of 10 by Thomas Bird Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Torrence was awesome.
Friendly but very professional. Willing to explain the process and work a little harder on an area of concern. Would definitely refer you to others. Also we needed the carpets cleaned fast. called on a friday and had it done early monday afternoon. Previous renters had pets and your cleaning process got the carpets spotless. Thanks a bunch!
Patrice Frisco, Tx

Report a concern   July 10, 2019 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, excellent price and service. Very courteous.

Report a concern   July 10, 2019 — Rated 7 out of 10 by F.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

Can’t think of anything

Report a concern   July 10, 2019 — Rated 10 out of 10 by L.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The pricing was up front. All suggested sales were done before visit. At the time of the visit the tech came in assessed the job, asked some basic questions and went to work. No high pressure sales. When done, the house smelled clean. No perfumes, no old carpet smells. The carpet wasn't crunchy feeling like others I've used. This was out first use of Zerorez and I'll use again.

Report a concern   July 10, 2019 — Rated 1 out of 10 by K.S.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

You advertised 3 rooms for $100.00. Our bill was over $300.00. What do you actually do for $100.00? I wish your tv and radio ads would state how much for additional costs for additional services; such as, pet stains, tough stains, etc. I understand the need for the additional treatments but feel like a "bait and switch" was done. Very displeased.

Report a concern   July 10, 2019 — Rated 10 out of 10 by D.T.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Convenience of scheduling. Clean products. Effective and efficient cleaning time Courteous employees

Report a concern   July 10, 2019 — Rated 10 out of 10 by P.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have used Zerorez several times. Staff is always professional and the job is well done.

Report a concern   July 10, 2019 — Rated 10 out of 10 by H.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule, friendly and polite technicians

Report a concern   July 10, 2019 — Rated 3 out of 10 by S.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The tile looked exactly the same as before. 😞

Report a concern   July 9, 2019 — Rated 10 out of 10 by B.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They always do a great job!

Report a concern   July 9, 2019 — Rated 10 out of 10 by P.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great team. Great service.

Report a concern   July 9, 2019 — Rated 7 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

Carpet in living area fell short of my expectations. Rest of house appears fine. Starting to get expensive need to rethink future cleanings.

Report a concern   July 9, 2019 — Rated 10 out of 10 by Virginia Sartin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets look new! The process is entirely different than any other carpet cleaning company I have used. I absolutely couldn’t be happier with Zerorez! My technician, CJ, was the best!!

Report a concern   July 9, 2019 — Rated 10 out of 10 by Erica Lovelady Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The techs were awesome very happy with our service.

Report a concern   July 9, 2019 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians are professional, courteous and do a very thorough cleaning. I am always satisfied with the results. I have tried various others and you are by far the best.

Report a concern   July 9, 2019 — Rated 9 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The product used on our carpets, cleaned the stains and didn’t leave a chemical residue or buildup.

Report a concern   July 9, 2019 — Rated 10 out of 10 by Jennifer Taylor. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician was friendly, professional and thorough. I would recommend Zerorez to anyone.

Report a concern   July 9, 2019 — Rated 10 out of 10 by Gio Locatelli Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, reasonable price. On time.

Report a concern   July 9, 2019 — Rated 10 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Hard worker and polite.

Report a concern   July 9, 2019 — Rated 9 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that no chemicals are used on my carpet and when finished, the carpet is clean and sanitized. There is no residue left behind for dirt to cling to so the carpet stays cleaner longer.

Report a concern   July 9, 2019 — Rated 10 out of 10 by Jolene McVean Zerorez Dallas/Ft. Worth
What do you like about our products and services?

friendly, quick service
great job cleaning carpets and vents

Report a concern   July 9, 2019 — Rated 3 out of 10 by A.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Even when using the flashing for pet urine it did not get rid of the odor! I thought the odor was gone the first time zerorez did the flashing but it did not get rid of it. You guys came out again and it still did not come out.

Report a concern   July 9, 2019 — Rated 10 out of 10 by Daniel Enlow Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The person servicing our house was very professional and knowledgeable..He took the time to explain each process and did a fantastic job. He made sure we were satisfied with the work and went above and beyond to protect our belongings. Would highly recommend their service and would not hesitate to use them again or recommend them to our friends and family.

Report a concern   July 9, 2019 — Rated 10 out of 10 by E.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My rugs always look and smell so much better after they’ve been cleaned. The technicians are nice and knowledgeable.

Report a concern   July 9, 2019 — Rated 10 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a great job and was very nice.

Report a concern   July 9, 2019 — Rated 10 out of 10 by M.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great job more than likely I will use you again.

Report a concern   July 9, 2019 — Rated 10 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Rep did a great job

Report a concern   July 9, 2019 — Rated 10 out of 10 by P.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Lack of odor and quick dry

Report a concern   July 9, 2019 — Rated 10 out of 10 by T.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I use Zerorez because of the chemical-free method you use for cleaning. The method is very effective for general cleaning plus it effectively removes pet stains from my carpet. Thanks for offering this non-traditional safe option.


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