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based on 83974 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
include the spray of the inside vent system and make it a package deal .
You can still see the test spot on my floor.
Adrien was the consumables professional. My carpets were so nasty, especially the dining room. My best hope was that it would just be less nasty. All three rooms looked like new! I couldn’t believe how clean the carpets were! We will definitely be using ZeroRez again!
Technician was thorough and neat. Great job.
Professional and knowledgeable. Recommended the right products to meet our needs. Great results.
Great customer service, will use again.
My service on Friday July 5 was great . The guys were very happy to assist in getting a coffee stain out and going over it more than once . They were making sure when the job was complete I was satisfied or did they need to do anything else . Great customer service
Timely service and courteous professionals
Cost on area rug cleaning
Not only are the carpets now clean; they look and feel much thicker like new carpet!
The technician was wonderful. Your customer service is great. The product is amazing. My carpet looks and feels how it did when we had it installed. I will definitely be a repeat customer. I’m so thankful that you guys were able to not only accommodate my schedule but the service was fast, my carpet only took a few hours to dry and all my stains have been removed.
Always a great job. Service people are professional, friendly and efficient.
Friendly staff and excellent technician (Boston) that worked the job....thanks!
How clean everything is, dries fast and no weird smells.
The technician was friendly and knowledgeable. The soft water is a plus!!
The 2 gentlemen that came were so professional and did a great job! I was very impressed!
Great techs. Friendly and they also did a great job cleaning our carpets. Highly recommend!
Technician did a nice job and walked me through the final result. Carpets appear much cleaner.
Explain the process as or before it begins. My tech sprayed water everywhere then did a brush over most, not all of my carpet, then began to vacuum. I guess the water used was the special powered water but how can anyone know.
Ceramic tile floors restored grout was great and family room rug very clean as are the carpets
Your technician was very thorough and professional.
Great service. Technician was friendly and knowledgeable. Did a great job!
Simple cleaning process that does not harm carpet or leave residue
good for environment
We are getting ready to put our house on the market and want it to be fresh for potential buyers. We are also dog owners, so that complicates things. The technician did a great job of getting rid of dog odors and didn't have to to use chemicals that we don't want in our home. The house smells great, the carpets feel great and we look forward to doing business with Zerorez in our new home.
Cleaning products clean well and dry quickly. Staff are always on time during the window of time you are given. Staff are also very polite, friendly, and most importantly competent!!
Service Tech (Boston) was very knowledgeable. He thoroughly explained the product and services. He worked hard and did a great job. Carpet feels like new. We are pleased.
You don’t use chemicals. Technicians have been good.
I liked the thoroughness and the quality of the work. I have a few tiny spots missed but overall I was happy with the results. I will call the company back in 6 months.
It was easy to schedule a cleaning and the technician was knowledgeable and prompt. We like that the process is environmentally friendly.