Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84494 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 7, 2019 — Rated 10 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good experience.

Report a concern   September 7, 2019 — Rated 10 out of 10 by Jasmine Richmond Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They came on time and did an excellent job with stains I never thought would come out. I was very pleased and happy with their service. John R Richmond MD Dallas, Tx

Report a concern   September 7, 2019 — Rated 10 out of 10 by F.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good customer service and my carpet always looks great after it’s cleaned. My technician, Raymond Trevino, does an amazing job. He’s very dependable and always arrives on time.

Report a concern   September 7, 2019 — Rated 0 out of 10 by S.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Still haven’t received a refund I was promised!

Report a concern   September 7, 2019 — Rated 10 out of 10 by Rob Brosius Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The men were very professional and did a very good job. The carpet was not soak and wet like previously.

Report a concern   September 6, 2019 — Rated 10 out of 10 by O.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets are left with a natural pleasant odor and no soap residue. Cost was reasonable and all
stained were removed. This is my 5th year to use this great service.

Report a concern   September 6, 2019 — Rated 10 out of 10 by Keith Duplessie Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, polite and very good quality.

Report a concern   September 6, 2019 — Rated 7 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

The service this time and the last time were not up to the standards set by the previous work by Zerorez technicians. I will have to decide whether to give them another chance. The technician was delightful and seemed professional however there were several areas where I was not completely satisfied with the work performed.

Report a concern   September 6, 2019 — Rated 10 out of 10 by R.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Knowledgeable, polite technicians who do not try to sell unnecessary services.

Report a concern   September 6, 2019 — Rated 9 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact that no chemicals are used and the carpet is just as clean as, if not cleaner than, traditional methods.

Report a concern   September 6, 2019 — Rated 5 out of 10 by S.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I did not see a big difference in your cleaning from others I have had .You are very expensive.
My tech was very good. I would give him a 10

Report a concern   September 6, 2019 — Rated 10 out of 10 by Krista Mori Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like when a representative is very friendly and does the extra mile. The person who cleaned my carpets did a great job but he had a even better attitude. It is that kind of service that keeps me as a repeat customer!

Kind regards,

Krista Mori
Phone number removed

Report a concern   September 6, 2019 — Rated 10 out of 10 by N.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was impressed with the great, efficient service yesterday and the technician. I will definitely
continue to use your service when I need carpet and furniture cleaning.

Report a concern   September 6, 2019 — Rated 10 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your cleaner! He is awesome!

Report a concern   September 6, 2019 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job. Carpet looks new, and service was excellent.

Report a concern   September 6, 2019 — Rated 0 out of 10 by R.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

It costs me too much money to get my furniture moved for you to do the work. He only cleaned one room. it is large but not equivalent to three rooms that i was charged. he said that is what i signed up for.

Report a concern   September 6, 2019 — Rated 10 out of 10 by B.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional service. Good results.

Report a concern   September 6, 2019 — Rated 8 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

We were not entirely pleased with the work done on the tile floors. There is some kind of residue over the floor we have to clean ourselves. It is not easy to remove it. There are also splash marks on the kitchen furniture as well. It is very disappointin to be left with the mess. We were very pleased with the work done on the carpets. We will most likely to use your service on the carpets again. I do want to say that the technician, Charles, was very professional and personable. We were very happy with him.

Report a concern   September 6, 2019 — Rated 10 out of 10 by David McCarthy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent! Very professional and did great work. Was surprised by how clean my carpet looked!

Report a concern   September 6, 2019 — Rated 10 out of 10 by T.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guys were very professional, informative and personable

Report a concern   September 6, 2019 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, effective, affordable, friendly.

Report a concern   September 6, 2019 — Rated 0 out of 10 by M.B.A. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Several stains are in the carpet and the stairs still reek of pee. The technician was kind and friendly but seemed to me to have rushed and did not do a good job. To make things right, you can clean the carpet for free next time and/or offer to send someone else to review the carpet, stains, and smell still present after treatment and make it right.

Name removed
Phone number removed

Report a concern   September 6, 2019 — Rated 8 out of 10 by C.F. Zerorez Dallas/Ft. Worth
What could we do to improve?

Techician should wear protective covering over shoes while inside the house.

Report a concern   September 6, 2019 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician did an amazing job and our home smells so fresh and clean- what a difference!

Report a concern   September 5, 2019 — Rated 10 out of 10 by David Blanchard Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time service, friendly service tech and extremely clean carpets with no chemical residue. The entire house smells new!

Report a concern   September 5, 2019 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything

Report a concern   September 5, 2019 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The house just felt cleaner!! The chairs and couch are much cleaner! Darwin and his assistant did a great job!

Report a concern   September 5, 2019 — Rated 10 out of 10 by C.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

There’s no chemicals and you guys do a great job!

Report a concern   September 5, 2019 — Rated 10 out of 10 by Eric Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast friendly service

Report a concern   September 5, 2019 — Rated 6 out of 10 by E.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Your teck submitted pictures of the existing problem.
Waiting for a solution to br recommended....
Thanks,
First name removed


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