Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83972 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 6, 2019 — Rated 10 out of 10 by Bryan Geiger Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It has always been a simple and easy process that doesn't take long at all. Once complete, it looks like new! The service is wonderful and has always been a pleasant experience. I have done this for the past two years and will keep getting this service done every year.

Report a concern   August 6, 2019 — Rated 4 out of 10 by D.J. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I did not get the service I signed up fr!

Report a concern   August 6, 2019 — Rated 10 out of 10 by Jimmy Williams Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality and the customer experience

Report a concern   August 6, 2019 — Rated 9 out of 10 by W.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ease of scheduling, customer service of employee

Report a concern   August 5, 2019 — Rated 10 out of 10 by M.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional service providers .

Report a concern   August 5, 2019 — Rated 10 out of 10 by D.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very fast service, and the carpets look so much better!

Report a concern   August 5, 2019 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent and attentive service! Will use again.

Report a concern   August 5, 2019 — Rated 10 out of 10 by Andy Tereck Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician cleaning our air vents and furnace was incredibly friendly and knowledgeable.

Report a concern   August 5, 2019 — Rated 10 out of 10 by Terry Bradley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very prompt. Very curtious. Good price.

Report a concern   August 5, 2019 — Rated 8 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

Carpet not that clean and already shows high traffic dirt a month later

Report a concern   August 5, 2019 — Rated 10 out of 10 by K.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was super easy to schedule, and the technician arrived right on time and did a great job. I called the day before to find out if there would be hidden fees or extras added on at the time of service. The agent explained the optional add-ons, which seemed reasonable and exactly matched what the technician offered the next day at my home. One of our pups had some kidney issues a few weeks ago, and so I did add one special treatment. However, I didn't feel pressured by the technician, which was my fear. I would definitely use your service again, and would recommend it to others!

Report a concern   August 5, 2019 — Rated 10 out of 10 by Melinda Johnston Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything! From start to finish, Zerorez delivered quality service and results. From the salesman to the technician, Dave Thomas, we are a very happy customer. I will definitely use Zerorez again!

Report a concern   August 5, 2019 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The people, Justin was great.

Report a concern   August 5, 2019 — Rated 10 out of 10 by Lisa Slager Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Worked well

Report a concern   August 5, 2019 — Rated 10 out of 10 by Anthony Harden Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service/satisfaction. The floors were phenomenal.

Report a concern   August 5, 2019 — Rated 10 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tristan was great.

Report a concern   August 4, 2019 — Rated 3 out of 10 by M.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Was very upset by the left over mess ... my tile floors we a mess when they left

Report a concern   August 4, 2019 — Rated 10 out of 10 by George Knowles Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job again thank you!

Report a concern   August 4, 2019 — Rated 3 out of 10 by J.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My carpet was still dirty. I walked across it in my socks and it was nasty

Report a concern   August 4, 2019 — Rated 10 out of 10 by A.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

TJ did a fantastic job, very impressed with his professionalism and quality of his work. Thank you!

Report a concern   August 4, 2019 — Rated 10 out of 10 by Erin Woolsen Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and effective!! Great communication of expectations and very professional despite my 3 kids being....counterproductive to the end goal. Will for sure use again.

Report a concern   August 4, 2019 — Rated 10 out of 10 by P.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Arrived on Time, got the job done to my satisfaction.

Report a concern   August 4, 2019 — Rated 10 out of 10 by Rebecca Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have used this company before and have used them twice now. Very happy with the service!

Report a concern   August 4, 2019 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Odorless to residents and quick drying! Carpets look and smell fresh even after extracting dog messes, blood, and everyday soil from shoes!

Report a concern   August 4, 2019 — Rated 10 out of 10 by Nina Richardson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service. Fast and on time.

Report a concern   August 4, 2019 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service, courtesy technician, on time,

Report a concern   August 4, 2019 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality work at a great price

Report a concern   August 4, 2019 — Rated 5 out of 10 by L.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The gentlemen were very professional and courteous. I have wood floors and was dismayed at how much water was on the floors. It was then mopped up, but in a way that spread the water across the whole floor. Plus, a couple of times I found wet rags just sitting on the floor. No water is good for my floors and I would avoid having this work done again due to this.

Report a concern   August 4, 2019 — Rated 10 out of 10 by Michelle Salmeron Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very clean carpets for a supper affordable price. Chris was professional and explained everything he was going to do. Will definitely recommend and use again!

Report a concern   August 4, 2019 — Rated 9 out of 10 by Gregory Fuentes Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The customer service!!! The tech that came out was very helpful and friendly. He explained what he was going to do and detail about it. When he was done the rooms smelled a lot better and very fresh. I will tell everyone about Zerorez. Thank y’all.


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