Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83972 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 7, 2019 — Rated 10 out of 10 by Shannon Raines Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man was so nice and did a great job
We are very happy
I sent him home with homemade chocolate chip cookie.
Will need him back soon
Thanks

Report a concern   August 7, 2019 — Rated 10 out of 10 by R.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very impressed with the cleaning outcome, my bathroom tile looks almost brand new and the carpets looks great as well. Very personable gentleman that serviced our home.

Report a concern   August 7, 2019 — Rated 10 out of 10 by Ron Cantu Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional service did a great job thanks so much

Report a concern   August 7, 2019 — Rated 8 out of 10 by C.K. Zerorez Dallas/Ft. Worth
What could we do to improve?

The tile cleaning leaves a residue/film on the floor and they actually seem dirtier than they were before they were cleaned. This happened both times our time was cleaned.

The carpet cleaning works well but is somewhat pricey.

Report a concern   August 7, 2019 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman who came out to do our work was excellent.

Report a concern   August 7, 2019 — Rated 10 out of 10 by H.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was very pleasant, super knowledgeable and helpful. He and his trainee got the job done very well.

Report a concern   August 7, 2019 — Rated 10 out of 10 by P.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very nice and gave us fair pricing. Carpets look nice and clean.

Report a concern   August 7, 2019 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The people and the excellent cleaning

Report a concern   August 7, 2019 — Rated 10 out of 10 by Elayna Saeed Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Torrance was very kind and efficient. He was able to get a makeup stain out of my daughter’s carpet that had been there forever.

Report a concern   August 7, 2019 — Rated 10 out of 10 by Virginia Blain Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Trevor did a great job in both cleaning the carper and answering all our concerns! This our 2nd time using Zerorez and Trevor and we are extremely happy with the results. Thank you for a great experience!

Report a concern   August 7, 2019 — Rated 10 out of 10 by J.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional the technician made sure I was 100% satisfied before he left.

Report a concern   August 7, 2019 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything was done as promised... the stains have not come back and I would recommend the company products and people to all.

Report a concern   August 7, 2019 — Rated 10 out of 10 by Pamela Barrett Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They work without leaving soap residue!!!

Report a concern   August 7, 2019 — Rated 10 out of 10 by Brandy Dill Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service! Technician was awesome!

Report a concern   August 7, 2019 — Rated 10 out of 10 by Scott Paulson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The previous owner had several let stains and now they are all gone and our house smells and feels so much cleaner.

Report a concern   August 7, 2019 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

technician very friendly and did a great job.

Report a concern   August 7, 2019 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Actually CLEAN carpets!

Report a concern   August 7, 2019 — Rated 10 out of 10 by D.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet cleaning was incredible!

Report a concern   August 7, 2019 — Rated 10 out of 10 by E.A.D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It looked great

Report a concern   August 7, 2019 — Rated 10 out of 10 by L.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have had my carpet cleaned by zero Rez about 4 times over the years.
Very pleased each time. No chemical residue is wonderful as you do not use chemicals. Carpet is soft after cleaning.

Report a concern   August 6, 2019 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Torrance is our technician and he is always excellent, very professional and capable. He does a great job and we will continue to request his services!

Report a concern   August 6, 2019 — Rated 10 out of 10 by Evan Campbell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional awesome job

Report a concern   August 6, 2019 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was fast friendly and efficient

Report a concern   August 6, 2019 — Rated 10 out of 10 by G.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very satisfied! I am real sorry that the service man had to wait before we heard him at the door. We were working in the garage.
Could I get you to resend the invoice to me?

Report a concern   August 6, 2019 — Rated 10 out of 10 by James Morgan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guys were great!

Report a concern   August 6, 2019 — Rated 10 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician, Tristin, who performed the duct cleaning was very professional, personable, and thorough. Zerorez should be happy to have him as an associate..

Report a concern   August 6, 2019 — Rated 3 out of 10 by C.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

When the technician arrived and looked at the rooms I wanted cleaned, I pointed out one area that need special attention (food spots). Trouble with the truck (not the worker's fault) made for 30-40 minutes between arrival and the beginning of the cleaning. I assume he forgot about the the area that needed extra attention. This morning, when the area finally dried, I noticed many spots were still there. I did not notice the problem yesterday because the carpet was quite wet.

Report a concern   August 6, 2019 — Rated 8 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Had you out twice now to clean pet stains. Paid the extra money, but still have visible stains

Report a concern   August 6, 2019 — Rated 10 out of 10 by S.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and great price!

Report a concern   August 6, 2019 — Rated 10 out of 10 by Doug Hutchinson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I've used several, nationally known, carpet cleaning companies and hands-down Zerorez is The Best! You provide a superior service. I will never use anyone else!
Doug


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