- Phone: (214) 372-5326
- Visit Website
based on 83971 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
On time, professional technician, good cleaning job on light colored older carpet!
We had s scentsy candle fall on the carpet, the young man was able to get it out! Zero Rez was awesome!!!!! Will use them again!
Excellent customer service. Polite and informative technician! Carpet looks refreshed. Would’ve given a 10 but was hoping carpet pile would’ve perked up a little more.
Prompt. Thorough. Polite. Good result!
The Technicians were very professional and provided excellent communication and made a big difference in cleanliness of carpets they cleaned. Would definitely recommend them.
Thank you for doing such a great job cleaning our carpets at Romeo Music!
Right from the get go the staff are friendly, courteous and professional.
Most importantly the finished product was most excellent!
We will call back again.
Sincerely,
Shery Stone
Romeo Music
Cleans carpet very good. People very professional
Friendly, informative staff
Easy scheduling
Carpet dried quickly
Great Job as promised!
My carpet takes a heavy beating. There's nothing like freshened up carpet. Does not take a lot of time, dries fast, smells great, looks great, feels great. Technician is very knowledgeable and friendly, great service. From the first time I used Zerorez I felt a relief not to have to shop around for carpet cleaning service. Zerorez is now my preferred choice.
Cleaning results
The staff was nice, I very like the service. Thanks.
The whole process seem to be so good at cleaning and then the brushing of the carpet after they were through with the wet portion of the cleaning I am so pleased with the looks of my carpet oh, it looks so clean. And the two young man who did the process were very professional and nice I will definitely use Zerorez again
When I scheduled my service I mentioned that I had a coupon, but then I did not receive those services (100 sq ft tile cleaning & Brazilian Steakhouse gift card). Otherwise, the service was quick, thorough, and satisfactory!
Courteous and knowledgeable.
Polite, went right to work, and price was fair.
On time and right in budget. Upfront with prices an charges. No surprises, no high pressure up sales. Tech was knowledgeable, friendly, and did an amazing job! Couldn't be happier!
He was finished so quick and carpet really didn't look any cleaner. There was some paint from overspray on carpet and he didn't vacuum it up but we used a cloth on it with just household cleaner and it came right up. The entry to the room which was a little dirtier than the rest of room still looked dirty. I paid for 3 rooms but I only had 2 rooms to clean. I had my other house's carpets cleaned and that was a good job. Very underwhelmed and will have to have another carpet cleaning service clean it.
Reliable, good worker,did the job. My second time using your service
Great Job!!!
Great job like always.
Easy to set up appointments and work is fair priced
Very happy with our clean and soft carpets! Will definitely be using Zerorez for all future carpet needs!!
Thank You!
Deep cleans carpets and tile. House look s great!
Way too expensive. I’m a single parent and can not afford $275 for carpet cleaning.
The guy that came out was so nice and helpful! However, after the carpet dried, there were two still very noticeable spots in two rooms. We were a little apprehensive about spending so much money to have the rug cleaned ($177), so the guy offered to do a spot on the rug to make sure it "worked"...he went ahead and cleaned the rug, however the stains are still there.
The service was great. However I have not the received the Hawaiian Falls tickets that were part of the summer deal. Please advise how I can receive theses tickets.
The technician was very friendly, but I feel that he overcharged. Even though I was the one that entered the amount of rooms and hallways, I thought that I should select the categories and probably be adjusted down (my upstairs "hallway" is more like just a landing...6 feet long). Also, the stairs were left soaking wet (it took almost 24 hours for them to completely dry) and they look worse than before they were cleaned. At a cost of $345, I expected more...I have had my entire home cleaned for $125 in the past. The only reason I tried your company is because of the on-air personalities from KLTY advertising.
The technician was prompt and courteous. The area rugs are nicely clean and soft.
I appreciate & value the level of professional by your office support staff and the technicians in the field. The products & equipment have superior quality & the pricing & discounts offered are exceptional. As you can see I'm a raving fan! Thank you!