What our clients think of us!

My tile and carpet never looked so good! The Zerorez process is amazing! Anthony, the technician came out to fix a problem with my tile. He did a great job removing the residue from the tile, plus he cleaned 4 rooms of carpeting. He is a hard working young man who is a real asset to Zerorez.

Everything! Appt was easy to set up All my questions were answered Eric the tech arrived promptly and could not have been more helpful and professional Job was done in a reasonable amount of time Carpets look new! i'd definitely recommend

Very pprofessional and have always done a great job!

You guys are awesome! Evan was a complete professional, on time and very knowledgeable. He went the extra mile to do his very best cleaning the carpets in our new home. He explained to me about all the services and helped me pick out the best options. He was extra careful as he maneuvered through the home, making sure not to damage any walls, flooring or furniture with all his equipment. You are truly fortunate to have such an experienced and friendly technician with advanced customer service skills!

I am pleased with the job your tech done.

I am real estate broker with my own brokerage in Dallas - Power Team Texas Realty. I have recommended Zero Rez to all my buyers and sellers for years. If Zero Rez doesn’t get the carpets cleaned, spots/spills, and stains up then it’s time to get new carpet!

Great job, Great system scheduling, on time and the carpets turned out fabulous!

Had minor spots in carpet that could not be removed. Dirt marks between closet and room still visible after cleaning. Disappointed it is one set price for a room and closet regardless of the size of the room! Really a rip off! Cost for amount cleaned. Will use a different cleaning company in the future.

The young gentleman that cleaned my carpets was not only professional but had character and a great attitude. Will recommend this company in there cleaning of all stain removal 100%

Technician was very professional and courteous!

Absolutely enjoyed our service tech.... he was very through, explained every step that was completed and offered additional services that are beneficial to our specific needed.
Thank you again for such a great experience.

I was overcharged for a promotional service, but did not notice it until I received the invoice by email. I contacted Customer Service and was told a refund would be processed immediately (which it was), but later learned that it would take a week before it could be approved and even longer before I see it reflected in my account.

I have concerns about doing business with a company (in this digital age) that can charge a customer's credit card almost immediately via a cell phone, but requires weeks to apply a credit when overcharged.

Very reasonable pricing and was able to remove spots that we did not feel would be able to be removed.
Everyone was so courteous and friendly and very responsive to our time line

Overall the tile/grout looks good, but there were a lot of spots missed in the tile that I had to go back over and fix.

Fast and clean.

He was great...

Excellent job getting carpet cleaned and very, friendly and professional technician (Jeremy).

Technician was prompt, courteous and thorough.

I usually always have zerorez clean my one den carpet for quite a few years now,
this is the first time I am very disappointed with my results, as I have a new dog and he left a few stains(Pee) on the carpet and I did pay in advance for the stain removal and deodorizer and my price for one area was about 155.When the carpet was wet I was very pleased but the next day all the spot came back.I have no idea, why I paid for the extras.Needless to say I am very disappointed and I will try another company going forward
dissatisfied customer
Name removed

Very friendly technician. However, the carpet doesn't look like it's been cleaned. The last time we had zerorez come out, the carpet looked amazing. This time it just looks like it's been vacuumed.

After Zerorez cleaned the carpets in our new home, my kids’ headaches went away and so did my constant heart palpitations and shortness of breath. I had no idea getting the carpet cleaned would take care of our medical issues! There is no telling what kind of allergens and chemicals live down there. I’m so thankful that Zerorez doesn’t use harsh chemicals and that they schedule us quickly, make sure they meet all our expectations, and interact professionally.

When I got home from work the carpet was mostly dry but it was pretty stiff and crunchy rather than being clean and soft? Also, I booked online and was supposed to have received the back to school special. I booked the service call but my husband was home when the serviceman came and didn't really know what the bill should have been. I was not given the back to school special price so I was overcharged.

Disappointing experience.

I was notified that someone was on the way and would be there shortly. The young man was on time . . . introduced himself . . . very polite and informative.

Did a great job and will definitely use Zerorez again.

Our light colored carpet hadn't been in cleaned in 18 years. :-/
Had stains from pets and elderly.
It is now beautiful.
Hard to believe but true.
The tech was great, knowledgeable and nice.

Excellent service!!!

Extremely efficient in getting a white carpet clean
Very professional cleaners

I almost hate to say too many good things about a service because as soon as I do and recommend someone to a friend it goes south. But in this case I will brag on you. Terry did an excellent job and as all the guys before was very personable and efficient. I have recommended ya'll many times. Keep up the good work!!!

When the first cleaning dried there was no difference in the appearance of the carpet. The traffic stains remained virtually the same.
After second (return) cleaning it was obvious that the stains would come out with a little more effort, however the now much lighter brush marks stood out from the remaining stains around them. It almost looks worse because of the random swatches of clean and dirty carpet. I wish I could post the photos.The technician was professional and courteous but perhaps one with more experience or a better eye for cleaning could make things right.

This was my first time to use Zerorez, and I was very satisfied with the quality of the job. My service provider, Evan, was prompt, efficient, and very knowledgeable about how best to clean my carpets, especially the various pet stains.

It was also a nice bonus that my bathroom tile was cleaned as well. It looks great!

I liked the pet repair part of the service & it smells good ,

Great job cleaning. Friendly service.