Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83373 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 21, 2025 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician Fabien

Report a concern   May 21, 2025 — Rated 0 out of 10 by B.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Thoroughly disappointed in our service! I had you out to remove stains just 6 months after we had service. The service this time was exponentially more expensive. As soon as the carpet dried most stains reappeared, I had another company out that said Zerorez didn’t thoroughly cleaned left behind a ton of residue. I will not be using your company or recommending.

Report a concern   May 20, 2025 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaning was done expeditiously and the carpet looks great.

Report a concern   May 19, 2025 — Rated 10 out of 10 by Josh Rogers Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joe did an amazing job on my carpets. He showed me what was in my carpets. Told me some tricks and tips on how to remove urine out of my carpet. I definitely want him back to do more. Give this man a raise with money, not a swift kick in the butt.
Will be recommending him to others. Thanks Joe!! You’re the man!!!

Report a concern   May 19, 2025 — Rated 10 out of 10 by Diana Luther Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent work!! Thank you!!

Report a concern   May 19, 2025 — Rated 10 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was easy to get an appointment scheduled. The office, as well as the service technician, worked with us to get the best price available for our carpet cleaning. Antonio arrived on time, and was very pleasant to work with. He performed a thorough job and left no trash or debris. We will definitely call on Zerorez again and ask for Antonio,

Report a concern   May 19, 2025 — Rated 10 out of 10 by S.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thanks everyone thing went great.

Report a concern   May 19, 2025 — Rated 1 out of 10 by L.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

For spending that much. I didnt think the tile came clean and our bedroom carpet still has odor.

Report a concern   May 19, 2025 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Willing to move up my appt from Monday to the Saturday I called in about
Very nice tech, not pushy, explained everything, hard worker
Results were better than expected
The process was faster than expected

Report a concern   May 19, 2025 — Rated 7 out of 10 by N.R. Zerorez Dallas/Ft. Worth
What could we do to improve?

Two trucks had to be sent out. Carpet cleaning and dry time impacted by the delay. Lois of exhaust came into the house from the truck.

Report a concern   May 19, 2025 — Rated 10 out of 10 by L.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Technician, Julian, that came out was extremely helpful and very very informative, teaching me how the entire process worked while also answering any questions I had about the process. He took care of our home quickly and efficiently, I will be using ZeroRez again simply because of his customer service. Aside from that incredible customer experience, the carpet treatment left the whole home smelling nice and fresh and the carpets very very clean.

Report a concern   May 19, 2025 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The process

Report a concern   May 19, 2025 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have used Zerorez for many years now. They have several services that they offer. We just had our dryer vent cleaned out. Well worth the expense. Thank you. Tristan did a great job and was very informative.

Report a concern   May 19, 2025 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and professional staff. Good follow through.

Report a concern   May 19, 2025 — Rated 10 out of 10 by S.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Bert is very professional and does an incredible job.

Report a concern   May 19, 2025 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jaime the technician who visited my house, was extremely helpful, did a great job.

Report a concern   May 19, 2025 — Rated 4 out of 10 by P.A. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Carpets looked the same before and after the service

Report a concern   May 18, 2025 — Rated 4 out of 10 by D.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The service professional was very nice. However, I was expecting more of a noticeable result based on the advertisement that prompted me scheduling a carpet cleaning. We live in a pet free well maintained home with mainly (no shoes) traffic stains that are still visible. It’s not even been a week since our cleaning and you can’t even tell the carpets have been cleaned.

Report a concern   May 18, 2025 — Rated 3 out of 10 by K.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

For the amount of money that was spent the floor did not look any better. The bathroom was an extra $250 and I could have done a better job with a scrub brush. The technician was very nice and tried hard but it was not worth $1000.00

Report a concern   May 18, 2025 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was great and did good job.

Report a concern   May 18, 2025 — Rated 10 out of 10 by Bonnie Allen Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Makes everything smell clean!

Report a concern   May 18, 2025 — Rated 10 out of 10 by M.A.M.Q. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The use of non-chemicals that leave a residue on our carpets.

Report a concern   May 18, 2025 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Arrived when scheduled, good communication, careful work

Report a concern   May 18, 2025 — Rated 10 out of 10 by J.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service. Did a great job.

Report a concern   May 18, 2025 — Rated 10 out of 10 by D.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, good work, good communication. Competitive pricing and professional.

Report a concern   May 17, 2025 — Rated 10 out of 10 by Dee Horne Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It’s the best cleaning I have ever tried

Report a concern   May 17, 2025 — Rated 10 out of 10 by Sean Daniels Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looked terrible when tenant moved out. Thought I would have to replace it. When Buddy showed up we discussed if it was worth trying to clean or replace. He suggested he try a spot treatment at no charge to see results. He picked the worst spot to address, and the results were positive. All the carpets turned out great.

Report a concern   May 17, 2025 — Rated 10 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The men were courteous and did a good job.

Report a concern   May 17, 2025 — Rated 10 out of 10 by Felton Brown Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Outstanding service!!! The technician that came to my house was knowledgeable, pleasurable and results oriented!

Felton Brown

Report a concern   May 17, 2025 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

So quick! The technician was friendly and efficient


Privacy Policy