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based on 83365 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Efficient and friendly.
The carpet got back to original color. The citrus fragrance was not too strong, and was gone quickly. Joseph was friendly and professional and explained all the carpet cleaning details thoroughly.
I like the ease of scheduling, the promptness and politeness of the person cleaning the carpets and the care that I’d taken throughout the house and the excellent cleaning done.
Technition was friendly, thorough and did an exceptional job.
Service was great!
You are the best in today's industry !!!
Very. Nice young .a Kevin. Fast and courteous.
Excellent and thorough service. Technician took the time to explain the process and expectations. Quick and efficient.
Cleaning the surfaces of my upholstery left a bit to be desired but it was generally a good job.
It may have been that the fabric had never been cleaned before but there were places that could have been helped, but generally it was cleaner than when started.
The Tech was very professional and courteous. Explained everything he was going to do and when finished he asked me to verify his cleaning. I would recommend him to anyone for service.
It was easy to setup an appointment. The technician was courteous. The technician also removed some really hard stains.
It took no time at all and the technician was extremely professional and friendly!
The young man who came to the house was professional, clean, courteous and knowledgeable. He did an outstanding job and cleaned up after himself.
The crew that came to our house completed the cleaning of 4 rooms and 1 stair case were courteous and worked efficiently and carefully. We had several spots that we thought may not come out, but the crew go all spots out and our carpets were as good as new!
Joseph Campbell was a great technician. He explained everything well and the carpets looked great after cleaning. Last name removed at 7817 La Sobrina. Thanks!
I have been getting carpets cleaned for a few decades, but this was by far my best experience. Jay, my technician did an excellent job. He actually removed a stain that the prior technician from another company was unable to remove. Jay was friendly, prompt & did a fantastic job. He also explained the process in depth. He informed us of your other services as well as the benefit of getting those services. I will definitely use your company again, and hopefully I am allowed to request Jay.
C. Kinnie
Quik easy dries fast
Great job
Not alot of chemicals
Punctual
Respectful of property
Tech was fantastic, personable and knowledgeable.
No soap residue
Long-time customer. Always professional, well trained, thorough, and pleasant. No sticky residue on my carpets. Use them in my home and office.
Your technician Fabien
Thoroughly disappointed in our service! I had you out to remove stains just 6 months after we had service. The service this time was exponentially more expensive. As soon as the carpet dried most stains reappeared, I had another company out that said Zerorez didn’t thoroughly cleaned left behind a ton of residue. I will not be using your company or recommending.
The cleaning was done expeditiously and the carpet looks great.
Joe did an amazing job on my carpets. He showed me what was in my carpets. Told me some tricks and tips on how to remove urine out of my carpet. I definitely want him back to do more. Give this man a raise with money, not a swift kick in the butt.
Will be recommending him to others. Thanks Joe!! You’re the man!!!
Excellent work!! Thank you!!
It was easy to get an appointment scheduled. The office, as well as the service technician, worked with us to get the best price available for our carpet cleaning. Antonio arrived on time, and was very pleasant to work with. He performed a thorough job and left no trash or debris. We will definitely call on Zerorez again and ask for Antonio,
Thanks everyone thing went great.
For spending that much. I didnt think the tile came clean and our bedroom carpet still has odor.
I like the water extraction method of cleaning as it does not leave a trail of anything but “clean” behind. Our technician , John, was a pro & worked his magic on our 12 year old+ carpets.