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based on 83862 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Julian was very professional and proficient. He did not try to "sell" me anything I didn't want or couldn't afford. Thanks for the good work!!
We appreciated the thorough inspection of our carpets and explanation of services.
Much better the second cleaning. Javier the tech did a great job of making sure the carpets were cleaned properly since the first tech that came did not do a good job at all.
Your people, and the fact you don’t use harsh chemicals to clean.
Easy to book online. Quick response times. Prompt and professional service techs.
The technician assigned to my job, Mario, was a pleasure to work with. He reached out to coordinate arrival time and explained the products used to make the house ready for renters - his work was efficient and excellent
The service was wonderful. It was just so expensive. Had I known, I would have done some shopping around and look at other less expensive companies.
Good value
Good service
Clean carpet, fast drying. Friendly technician
We were totally satisfied with the service we received. Our technician was friendly and gave us some good advice about how to keep the carpets from getting traffic wear in them.
Fast clean and efficient
On time, respectful and knowledgeable technician.
The service was great. Technician was on time and corteous. Unfortunately, the stain came back after it all dried.
Robert was great and the service is top notch. Carpets look great and this is my go to company for carpet cleaning !
Pet friendly and non toxic chemicals are used.
They only did 2 rooms. I paid $99 for three rooms
The technicians were knowledgeable and professional. I also like that they take pictures and video of the conditions before and after the service.
The tech was very knowledgeable and thorough. He did a great job cleaning. He answered my questions etc.
I have used Zerorez for many years. I live in an apartment and my 13 year old carpet looks like new. The process really cleans my carpet and helps with allergies. I highly recommend the process.
Great Job!
On time performance
Brandon’s customer service was exceptional. We are very happy with our carpets.
Shane did a great job! Professional, thorough, and friendly. I also like that there is no chemical smell.
Outstanding job on this cleaning
Alberto was an excellent technician! He was prompt and very professional. My carpet has not looked this good in quite a while following the annual cleaning!
My Zerorez tech showed up and did a very thorough and excellent service cleaning my rugs. We are very pleased with the results and John was was very professional and courteous of our situation
I think spend more time on cleaning the carpet he was way too fast
Kind and knowledgeable techs that work fast and efficient.
RJ was on time, thorough, explained pricing and options. Well done
Great job. The attendant was on time and I as very fast at his job. He thoroughly cleaned many areas that the prior cleaning service did not. I’d recommend Zerorez to anyone!