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based on 83365 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was very thorough and took care of our vents which needed a good cleaning, as his pictures revealed!
I like the unscented products.
The technician was very professional and did a great job!
Didn't disappoint, some spots made by thefurniture legs weren't able to remove in one of the bedrooms.
Again, Luke and Alex were great. However, the rug dried "crunchy". I have had it cleaned before and it was soft to the touch. Not sure what happened or if it was not rinsed properly, but I wish the fibers were softer. Is there anything you can do about that?
Thanks!
Fresh smell, quick dry.
Zeroez does a great job cleaning without harsh chemicals!
Alberto was efficient and very knowledgeable.
My rug is clean and smells good. The gentleman who came to my house to clean was very professional and efficient. He was communicative and did a great job on my rug. I would have him back to clean anytime and would recommend him to my friends and family.
When I made the appointment I gave the address, including an apartment #. When the technician arrived, he was unable to complete the cleaning as he needed a portable machine instead of the truck. As a result, we had to reschedule the cleaning and also had to rearrange our schedules. The work was completed satisfactorily. After speaking with the local office, they gave us a discount due to the much higher expense than we expected when we made the appointment ($109. to clean 3 rooms).
This should not have happened. Whomever took my call and made the appointment was aware that this is an apartment and should have given the appropriate information and cost to us and to the technician,
Service techs are always prompt, friendly and efficient. Like the no soap cleaning process. Used Zerorez for many years.
The service was great.
We do still have stains on our carpet (they were less than a week old so I really thought they would come out). But the service was great and so was the attention to detail.
Diamond was awesome! Extremely professional and hard working, he took care of all the areas we had trouble with and my house feels so much cleaner.
Very thorough and clean. Julian did a great job.
Your techs are always courteous and professional. They go about their tasks and complete them as quickly as possible. They explain what they are doing and why they are doing it. They don't pressure you to add on services, but explain why they are necessary.
Professional service and clean smell
Asked to borrow my husband’s screwdriver and never returned it. Said we’d get rangers tickets, have yet to be emailed anything about them. Trying to sell me on deeper cleaning options while machines are running and I can barely hear. Ended up paying $400 more than I anticipated.
The carpet and couch look brand new and smells great! The technician was very professional and informed. Great service!!!
Both services went smoothly. Technicians were on time finished their work in a timely manner and cleaned up after themselves. Polite, professional and proficient.
No chemical residue or odors! Quick service.
Very customer friendly and cleaned my carpet exceedingly well!
Technician work really hard to get almost impossible animal stains out of couch and bed footboard. Turned out great
The young man was on time, courteous, friendly and our carpet looks new and clean. He dd an excellent job.
Mario was very professional and did a great job
I like the way the carpet feels after you clean it....
I like the fact that you show up when you say you will.
Great service. Fast and friendly. Was able to add in an additional room that was not scheduled. Thank you!
Quick and easy results. Javier was great!
The carpet cleaning was excellent.
On time, friendly, thorough professional service - gave excellent advice.
Nick was very professional, and courteous took very much patience with his work! I was very much very much satisfied with his performance! Not like the first time the person come out, he was not professional, and he had an attitude. Maybe because I have an attitude first because he didn’t listen to what I told him to do of where to park at, but my husband took over and he came in. But Nick had to come out and redo what the first guydid the first time. Some people do not need to be a part of service when they don’t want to be of service, I’m speaking on the first person who came out to my apartment to clean it. It was definitely not the last person by the name of Nick, he was great. And because of Nick, I will be using Zerorez again. Thank you. Continue being blessed and continue being a blessing, Paula White🐞.