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based on 83365 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
no residue
Crew arrives on time, and worked diligently. Kind and considerate.
Tech was honest and professional.
Diamon did a fantastic job!
The entire process was well executed. Zerorez was professional and provided excellent communication throughout the process. They arrived on time and provided great service.
The tech done a great job
Prompt and professional.
It is chemical free. The price is reasonable. It is completed quickly
The attention to detail, the professional customer service, brand loyalty and a Hollywood smile. Any question I had was answered without reservation. He's welcome back for our next cleaning. Can I say "give this young fella raise and send him out for a family dinner... he does Zerorez proud.
Javi cleaned my carpets on June 9th. He's a hard worker. He did a great job and is very personable. I rate his work a 10, but 9 overall because I had a bad experience with the tech that started the job before Javi took over.
The fact that it is advertised that you all do not use heavy soaps and cleaners to clean the carpet therefore the carpet stays cleaner longer. Also the kindness of your technicians. I had to have a redo on my carpet and Jaime was very friendly and made the carpet look like brand new. I highly recommend him.
I use Zerorez because they are good and very professional. They give tips about keeping the carpet looking good.
Good customer service and good carpet cleaning product with excellent results.
I like that the carpets seem very clean and dry quickly
The house just smells so fresh. Clean not chemicals.
You always do a great job. Shane was very helpful.
Owner threatened to call police!
The odor is still present. I basically wasted my money. I am furious.
ON TIME . very friendly and professional. Took time to really clean my carpets. We had
some dark spots in master bedroom and they cleaned them up vert nicely. Picked up
all their machines, no mess.
He didn’t do a good job in the middle bedroom it was still pretty dirty my daughter went back over it with a shampooer that a have and no it looks and smells a lot better h could have done a little better it he had just taken his time
Fast and friendly service!
Great customer service.
Julian did a great job.We were very pleased and would recommend Zerorez to everyone.
No soap. Great service.
Always professional and very thorough cleaning.
It was a total waste of time. The stains did not come. He did not clean the pillows. The sofa needs more a deep cleaning.
Your employees. Caesar Sierra did an excellent job of cleaning my carpets.
The technician, Brandon, was very professional and made sure my carpets were cleaned and also help me set up an air mover in a room without a ceiling fan to ensure it dried quickly.
Service was done with care and professionalism. He asked for my feedback and specific spot checks. I appreciated that and he received what I said and provided the service I needed. Thank you for sending your best.
Technician communicated his arrival time in advance (which was on time) and did a nice job. Looks great.