Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83862 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 4, 2025 — Rated 10 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Reliable service. Great customer service and technicians. No harsh odors or chemicals. Responsive to my concerns.

Report a concern   August 3, 2025 — Rated 10 out of 10 by Sandra Esterday Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and job well done.

Report a concern   August 3, 2025 — Rated 10 out of 10 by G.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was great and great follow up

Report a concern   August 3, 2025 — Rated 4 out of 10 by C.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

You don’t move furniture as only one person comes out; your equipment does not get under bed, etc.

Report a concern   August 3, 2025 — Rated 9 out of 10 by Rebecca Dickerson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Response time is quick, notifications are aptly considerate, friendly customer and quality cleaning service for a competitive great price.

Report a concern   August 2, 2025 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Staff was on time and courteous.

Report a concern   August 2, 2025 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good

Report a concern   August 2, 2025 — Rated 10 out of 10 by Don Bodenhamer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time a professionally done.

Report a concern   August 2, 2025 — Rated 9 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great technician, very thorough and respectful of our property.

Report a concern   August 2, 2025 — Rated 10 out of 10 by Patricia Brooks Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The products that are used really work well on the carpeting
Carpeting looks good

The service from the gentleman was excellent very informative worked in a timely matter

Report a concern   August 2, 2025 — Rated 0 out of 10 by V.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Business owner of this company Bo lacks basic courtesy and doesn’t know how to talk to customers. Stay away from this company and they trick people with air duct cleaning service and oversell additional things. Sold a service that will take 3-4 hours and charged $1500, and they show up and say it’s a 1 hour job and ask for money when we weren’t home. He threatened and harassed for money and didn’t have courtesy to wait.

Report a concern   August 1, 2025 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and professional staff who did a thorough and great job.

Report a concern   August 1, 2025 — Rated 10 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Got out stains that I thought were permanent! Very pleased!

Report a concern   August 1, 2025 — Rated 10 out of 10 by P.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This is and has been and will be the only Service company that I use.
Why? from setting up the appointments to the individuals that come to service have been exemplary, I appreciate the process of their non-chemical use of cleaning products have left the carpets so clean and don't have any after-effect aroma. Thank you...

Report a concern   August 1, 2025 — Rated 10 out of 10 by K.J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We've been using ZeroRez since the early 2000's and we have always been extremely happy with their service and professionalism from their technicians. This visit we had the pleasure of meeting a technician by the name of Stephen or Steve. He did an EXCELLENT job and our couch looked better than brand new. He was on time, professional and friendly. Thank you again.

Report a concern   August 1, 2025 — Rated 5 out of 10 by J.S.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

phenomenal engaging rep but was a speed demon...I wondered how carpet even got wet he went over so quickly. to me to get deep cleaning one would think you would go slowly. set up service and takedown under 40 minutes.

Report a concern   August 1, 2025 — Rated 10 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professionalism of workers
Companies quick response
Quality of work

Report a concern   July 31, 2025 — Rated 10 out of 10 by V.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service man was very knowledgeable and explained everything as he worked. He made sure we understood everything. When we use Zerorez again. I will be sure to ask for him .

Report a concern   July 31, 2025 — Rated 8 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

there was 1 spot that didn't come clean and I feel like for the price I paid, it should have.

Report a concern   July 31, 2025 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets are nice and clean.The young man who came out was
prompt and very nice and professional. He did a great job! He did not pressure us into buying any other services.

Report a concern   July 31, 2025 — Rated 9 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fresh scent. Quick dry. Minimal residue.

Report a concern   July 31, 2025 — Rated 10 out of 10 by Kris Henson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Awesome our technician check for urine spots and fluids to make sure our carpet turned out amazing

Report a concern   July 31, 2025 — Rated 10 out of 10 by K.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They do a great job cleaning carpet!

Report a concern   July 31, 2025 — Rated 10 out of 10 by Barbara Martinez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great system all the way through with excellent results, The technician, Alexander, was knowledgeable, polite and provided excellent results.

Report a concern   July 31, 2025 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like knowing that Zerorez does not use chemicals in the cleaning process. My neighbors' and my experiences with this company have been very good. The technicians are on-time, easy to talk with, and do a thorough job!

Report a concern   July 31, 2025 — Rated 10 out of 10 by Darlene Poston Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician did a great job.! However, I was disappointed that you advertised 3 rooms for $99, but when I called for the appointment I was told there was an additional $25 fee. Then when the actual invoice came there was another $10 charge. So what was advertised as $99 was actually $134. You should reconsider that- it really makes your company look dishonest.

Report a concern   July 31, 2025 — Rated 10 out of 10 by Denise Glazer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Shadii was very professional and got the job done quickly and thoroughly.

Report a concern   July 31, 2025 — Rated 10 out of 10 by J.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The house smells amazing and the carpets have never been cleaner!

Report a concern   July 31, 2025 — Rated 10 out of 10 by Justin Jennings Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Had an awesome experience and would highly recommend my technician. Knowledgeable and helpful.

Report a concern   July 31, 2025 — Rated 10 out of 10 by Becky Balsamo Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service tech was on time, friendly and very efficient—kudos to him! Carpet looks great!


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