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based on 83473 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zerorez arrived on time, the technician discussed our expectations the he described his plan to clean our carpets. The results are great and our carpet has never looked better.
John and I thought that yall did a awesome job. The carpets look like new. Thank you!
Being on time to the appointment and the product really works! No smell And a great gentleman Doing the work-
Both technicians were very professional. They spot cleaned to remove soiled areas first, then steam cleaned the carpets to like new condition. Zerorez is definitely top notch and I’d highly recommend them for future customers.
My carpets are clean again.
Love Zerorez; I’d never use any other company.
Always recommend them.
Use only steam. No chemicals. They were courteous and fast
They did a great job & the technician explained every little detail about the floor & carpet when it was finished.
I like the fact that you do not leave soap products in the carpets. I also was impressed with the professional approach of the service person. I was impressed with how well my home was left in good order.
Carpet looks brand new and all pet stains are gone!
Just plain and simple, great, professional service!
Zerorez made my old carpet look good! There’s no residue in the carpet. The technician was knowledgeable and efficient.
The technician that came out was highly professional, respectful and had awesome customer service. My disappointment in the cleaning of my couch. My carpets were recently cleaned by you and we’re not soiled at all due to light to no traffic in 2 of the 3 rooms. I wanted my couch cleaned and figured I may as well clean the carpets as well. After the technician cleaned the couch, I could still visually see that it was still dirty. I requested he go back over a few spots which he did immediately. However, overall it doesn’t look like it has been cleaned at all. I actually spot cleaned a areas myself afterwards. Just seems like a waste of $120 as I will have to hire a different company to properly clean it.
The technician, Jeremy, was excellent. Knowledgeable, friendly, neat and efficient.
They were very efficient and courteous. I was very pleased with their service.
Young man was very polite. Worked hard. Did a good job.
Stains on my carpet and I’ve emailed about 3 times to get this fixed with no trply
Do their job
Your Employees. They're always cordial, professional and very accommodating.
They did a good job.
Service was prompt, thorough and the crew was very courteous.
Rug cleaning and tile cleaning are outstanding!
Service technician did a very thorough job in the cleaning process. He didn't waste time getting started and was professional and completed the task very well.
John Vaughn was very thorough and courteous. He did an outstanding job and was an absolute pleasure to interact with.
Kudos for having such an attentive and hard-working employee. I'll recommend Zerorez to all my friends if they need their carpets cleaned.
The technician was great and very knowledgeable.
Very professional and thorough
The technicians were very professional and thorough.
I was disappointed that the odor in my master bedroom did not leave. Also, the carpet took a lot longer to dry than stated.
The professionalism. The thoroughness
Quick, efficient, professional and my furniture looks great! Affordable and the technician that cleaned my furniture was wonderful!