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based on 84440 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No strong odor
Timely service
VERY polite technician
We have always had great service in the past. They guys this time we’re not friendly or accommodating. We had to move most of the furniture ourselves and had issues getting them out to the house. They canceled the day before last minute after we came home from work early. Then we rescheduled for the next day after 4 and they showed up at 3:25. Not a great experience. Carpets did not come out as clean as usual. They were extremely fast. Normally we leave a tip, but this is the first time we did not
Every time i have had a tech out to my home they are always professional and informative. I appreciate their willingness to do the best job they can on the carpets
Alberto did a great job. He was personable and very informative and thorough.
Technicians that came out, were very thorough and professional!
Ease of scheduling and how efficient the technician was. The carpet looks better than it has in 10 years.
Was mislead regarding pet treatment.
Good cleaning, natural products, friendly technician- Isis.
Quality and professionalism
Quality work from a good hearted hard working technician.
Fast, punctual, no hassle! Carpet was better than when I moved in!
Technician got all of the stains out of my carpet. It looks amazing. I am very happy with the results. Would highly recommend.
The amount of attention and detail to being excellent in their services was top-notch. They followed up after the treatment to double-check it was all to our satisfaction two days post services! Super kind, hard-working, and extremely communicative and professional!
I like the way my carpets look after they are cleaned.
Pricing is not transparent. I used service for upholstery and it did not seem to do a good job
the cleaning was ok carpet is old the person who came was very polite and helpful
Alberto did an excellent job on carpet and upholstery
The guys did an amazing job and were so friendly!
The technician arrived on time, explained the process of providing an accurate price and was so friendly and professional! Our sectional looks and smells brand new! We will certainly call you again when the need arises.
They did a great job getting rid of such huge stains on my headboard. Loved that everything they use is chemical free and it was so affordable. I would recommend Zerorez to everyone, 200%! They had great customer service. Look no further!
Excellent and professional service.
No residual chemical smell or feel. Carpets and furniture dry quickly. We feel it’s safe for us and our pets. And our service technician Alberto was efficient and super friendly!
The carpet cleaning and duct cleaning were very thorough and good. The technicians were very competent and knowledgeable. Our house feels and smells so fresh. The dusty smell is gone. Thank you, ZeroRez!
The tech was very informative and a hard worker.
Technician was on time, knowledgeable and polite.
My carpets alway come out clean and pristine. You do an awesome job, you're always on time, and you aim to please.
Your technician that serviced our office at 2250 FM 51, Suite 900 Decatur Texas 76234 was awesome. Very nice job in cleaning all areas of our office.
Our carpet is very clean now! The technician was very polite and he did a fantastic job cleaning our carpets. This is my third time to use Zerorez and we have been happy with the results every time.
Clean air! The guy that did are duct work was so nice!
Carpets do better and we liked Dexter-he did a good job for us.