Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84907 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 19, 2023 — Rated 10 out of 10 by L.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very through job.

Report a concern   April 19, 2023 — Rated 10 out of 10 by Ben Davis Jr Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Simply a great job! Evan, our service tech was simply wonderful. Our old carpets look almost new.

Report a concern   April 19, 2023 — Rated 10 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech did a great job and really put my needs first. He did a great job.

Report a concern   April 19, 2023 — Rated 10 out of 10 by Mark Sunderland Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The lack of cleaning residue.

Report a concern   April 18, 2023 — Rated 10 out of 10 by Beverly Kuoppala Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and delivery!

Report a concern   April 18, 2023 — Rated 10 out of 10 by R.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Polite, friendly, informative and professional employees. Both techs. Duct cleaning and air filter machine.

Report a concern   April 18, 2023 — Rated 10 out of 10 by Bobby Erwin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Using Zerorez for years. The carpet looks like new! Paul did a great job, look forward to having Paul and Zerorez back again!

Report a concern   April 18, 2023 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dexter was very professional and did and excellent job! I am a very satisfied customer.

Report a concern   April 17, 2023 — Rated 10 out of 10 by E.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

prompt and proficient!

Report a concern   April 17, 2023 — Rated 0 out of 10 by P.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My chairs looks worse after he “cleaned” them!

Report a concern   April 17, 2023 — Rated 10 out of 10 by R.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

A+

Report a concern   April 17, 2023 — Rated 10 out of 10 by W.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very knowledgeable and friendly.

Report a concern   April 17, 2023 — Rated 10 out of 10 by Laura Ward Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always a good job and prompt service.

Report a concern   April 17, 2023 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician did a wonderful job - he was professional and very kind.

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Report a concern   April 16, 2023 — Rated 10 out of 10 by C.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service technician was very nice and professional. He did a great job on my carpets!

Report a concern   April 16, 2023 — Rated 10 out of 10 by E.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent techs with knowledge on products and services, friendly and prompt. Would love to see more specials offered on pet treatments and advanced cleaning techniques.

Report a concern   April 16, 2023 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thorough cleaning. Very polite and willing to please customers.

Report a concern   April 16, 2023 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very thorough and explained the details very well.

Report a concern   April 16, 2023 — Rated 10 out of 10 by Eileen Pajack Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent people and product

Report a concern   April 16, 2023 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very clean and sanitised carpets, removes most stains. Very professional company with employees that are eager to please and do a good job. A loyal customer.

Report a concern   April 16, 2023 — Rated 10 out of 10 by Sandra Winkle Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals and toxic smell. Service great

Report a concern   April 16, 2023 — Rated 10 out of 10 by T.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the notifications that you send before the scheduled person comes. The cleaner has always showed up on time for us and checks with us to make sure that we like the job that they have done.

Report a concern   April 16, 2023 — Rated 10 out of 10 by D.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great communication, great service, and super professional— all for an affordable price.

Report a concern   April 16, 2023 — Rated 10 out of 10 by T.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician did a great job and yes, the carpet did dry within the timeframe he quoted!

Report a concern   April 16, 2023 — Rated 10 out of 10 by G.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I really like how you get all the old (other cleaning companies) detergents out of the carpet. Others use so much detergent that just attracts dirt.. I love Zerorez and have used for years. I tried another once and was so sorry I did - then called Zerorez to correct

Report a concern   April 16, 2023 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Price special of 3 rooms for 99. My tech was very thorough and cleaned the carpets good

Report a concern   April 15, 2023 — Rated 2 out of 10 by N.F. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

First I had to reschedule approximately 2 times because the company switched my appointment to a later time then I had agreed to. Secondly, my carpets looked the same when the tech was finished. I am very disappointed. Also, on the radio they said you would be able to see the gunk in the carpet due to a tank that they have, but I was not able to see that. My tech was nice, but he said "he couldn't give me any free service like they usually do because he had another home to go to". First of all, I didn't ask for any free service, so he shouldn't have mentioned it, and I felt very unimportant to your company. I think he rushed the job, I had spots that should have come out that didn't, and your reps on the radio said you all get out paint and any stains. Not true. This is my second time using a carpet cleaning company, and my last.

Report a concern   April 15, 2023 — Rated 10 out of 10 by Tammy Doak Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez always does a fantastic job! I have several pets and when they leave, they leave it smelling fresh. Jesse was great!

Report a concern   April 15, 2023 — Rated 10 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We especially liked the man who came to clean the carpet. I've forgotten his name, but hopefully you'll be able to look it up. He was very polite, friendly & really seemed to work hard at the job. He listened to the areas we were concerned about & I think he tried hard to work on them. We were very pleased with the results given the age of the carpet & it's stains. The floor came out pretty good also. The whole thing exceeded our low expectations. Please give this man a raise. He works hard in all aspects of the job!

Report a concern   April 15, 2023 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good cleaning of tile and carpet. Our tech was so protective of walls and furnishings. Paul was the best!!!


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