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based on 83399 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was great and did a good job. I’ve had my bathroom title cleaned twice over the last year. I don’t understand why there is so much standing water left on the floor. When I noticed it, I dried the floor myself. Three hours later when I went in the water closet, there was a puddle of water behind the door and up against the boarder. It caused the paint to bubble in a couple areas.
My carpet took 24-48 hours to dry. I have a pet waterproof padding. I was surprised it took so long to dry.
Did a professional job and the price was good.
Quality and customer service. We love Zerorez!!
Make sure that all equipment is functioning.
The staff works hard and are very professional.
The technician (Rafael, the Ninja Turtle!) was great; he worked steadily and gave us tips along the way to keep the carpets clean with some preventative maintenance. We were able to schedule during a "4 rooms and hallway" special and it was a great deal! We like Zerorez for many reasons, among them the fact that there's no residue and it's safe for children and pets. Very good company for carpet cleaning!
The service will s always top notch!
Great!
The cleaning was sufficient enough. Some things cleaned out, some didn't. I was actually expecting a little bit 'fresher' of a finished product. What I was very bothered by, was that the equipment from the van, VERY clearly was poured or spilt all the way down my driveway, which left a stain that has continued to take a 'long' time to wear out. That was a general service side that I didn't anticipate.
Great service technician and great job.
Easy to schedule, tech arrived earlier than expected and a courtesy call was made to alert me and get my okay. Buddy was very pleasant.
Good job. Listens and did his job conscientiously Friendly and accommodating considering we’re his last customers for the day. Price is fair and worth it
Great company and Terrel (sp) was an absolutely great.
carpet very clean
They cleaned up our dog pee in the carpet and gave us some free deodorizing.
Professional, on time
Very courteous and professional. Explained every detail. This company deserves a 10 star rating.
Thank you!
I really appreciated the extra care our technician Raphael took by putting corner protectors on our walls and my vintage church pew before he cleaned. This ensured our walls and my pew were not damaged by the hose. Thank you!
Very good service from Frank.
Prompt, Professional and did a Great job! What more could you ask for.
Thank you!
Professional, on time
Reliable service with capable employees who do the job they were hired to do. We’ve used Zerorez for the past several years. Very satisfied!
We always receive good service from well trained technicians. They are professional and do a very good job.
Service was wonderful!!
The technician was extremely knowledgeable, and thorough
We had Zerorez come and clean our carpets in our new home before we moved in. Once we arrived after they were cleaned we noticed there was a dirt path around where the bed used to be and a dirty feet smell in the room. We decided to rent a machine and redo the cleaning again ourselves. We could not believe our eyes at how dirty the water was at dumping the first tank of water. I took a picture and called customer service at Zerorez. The agent gave me a separate number to text over the picture and as of yet (it has been 3 days now) there has been no response. Keep in mind the picture was taken 5 days after Zerorez cleaned our carpet.
The cleaning produ t
The "main" guy that did most of the work has been with the company for 2 years. He was awesome. He was training a new-hire and did such a great job.
Fast professional and wonderful service. Technician did a fabulous job carpets are cleaner than I have ever seen them to include some old stains we had thought were permanent. Can't recommend enough and we'll be using them again as we have in the past.