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based on 84907 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Cleaning and service was great
Tech did a great job.
Knowledgeable, positive people. Environmentally good product. Can do. Paul did a great job!
Zerorez always does a great job! It’s amazing how clean the carpets look and seal, after they have been cleaned with only water! They always do a wonderful job and dark very friendly and professional. This is the only company I’ve use to clean my carpets since I purchased them in 2012.
Great service technician. Very pleasant and professional. On time as promised even a bit early and he did a great job.
Cleaness
our rug with heavy traffic did not really get very clean. not sure why it was not worked on for a little more time
Workers always polite and always on time
Love that it’s no chemicals. Also like the pricing. Shawn was amazing and is very professional analyzing the home treating spots and concern about areas that he asked me about that I was concerned about as well.
Great service and carpet is clean. Wish it had s fresh scent
So far it seems to really be good.
Offered 4 Texas Rangers tickets for carpet cleaning. Have yet to receive them.
No chemicals
Faster drying
Easy to schedule, prompt and courteous. Tristan cleaned our carpets and he was great!
Technician did a great job! I didn't feel pressured for upcharges, just what I needed to get done. Very polite. The office staff was great! I really loved the call 1 hour ahead of time to give me their ETA.
Thorough from appt making to actual service. Thank you!
Had a sectional and area rugs done and it completely revitalized them. Tech was professional and knowledgeable.
Most excellent results every time ZeroRes does work for us. Both the Carpet and cleaning our vents. Job well done, every time. Jesse R. Is a great employee for you. Best client/people skills with great work ethic.
Timely, good communication, fair prices.
Efficient, impressive service!
Having you clean my porcelain tile floors was a huge mistake - a complete waste of money. You left me with a dirty film on the tiles. The film wasn't apparant until the tiles dried. I wasn't expecting you to buff the file floors, but I was expecting them to look CLEAN. They don't look clean. They show every footstep. They actually look worse than before you arrived. The technician seemed fo focus on grout, which I didn't care about.
Next week my housekeeper will clean the porcelein tiles. I'll ask her to focus on removing the film you left behind.
You did a much better job with the carpets. My complaints with carpet are due to my putting too much trust in your technician, who claimed to be a "perfectionist." Totally my fault for declining his invitation to walk on the wet carpet to inspect everything. Later I found a couple small areas of carpet that he had missed. But, that's my fault, not his.
Fabian was very conscientious and polite. He was on time. Worked very hard to get the stains removed.
Prompt, effective, well trained professional
friendly service, prompt service, excellent product
The stains in my master bedroom are still present. I treated them after the technician left and was able to make them look better. Don't know if the technician just got tired or was late to another appointment but could barley tell the carpet was cleaned. the other two bedrooms look great. He was also 4 hours early. Thank goodness I was home.
Zerorez does great work & tecnicans are very professional?
No chemicals!
Very professional man who did the job.
On time.
Did not try to upsell me.
Explained the entire process.
Tristin was our serviceman and he was professional and timely. i didn't have to wait for an all day appointment they said between 8 and 10 a.m. and he arrived close to 8ish. he was in and out and my carpet smelled great and looked brand new. Great Job!!!
ZeroreZ technician worked efficiently and professionally. The carpet and tile tile cleaned look incredible. There was remarkable improvement in the overall look of the tile and grout! Great product and great service at a reasonable rate. Keep up the high standards!
Your quality employees are great, your prices are fair and your service is exemplary.