Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83399 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 3, 2022 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, quick service but thorough, very professional and nice guy we had, very reasonable due to specials you have. Definitely recommend

Report a concern   November 3, 2022 — Rated 10 out of 10 by John and Pamela Stroud Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything! Trusting got spots out I didn’t thing was possible!

Report a concern   November 3, 2022 — Rated 8 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

I’m not 100 percent satisfied with the cleaning of my sectional. There are some areas that still look dirty. Those areas are around corners and on pillows. I know those areas are harder to clean, but perhaps more time on those harder areas would be needed.

Report a concern   November 3, 2022 — Rated 10 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Spencer was so friendly and professional! I would definitely recommend!

Report a concern   November 3, 2022 — Rated 10 out of 10 by Kathryne and Dale Berndt Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The rugs come out very clean. I had tile done as well and looks very good. I had 2 recliners cleaned but the areas not completely gone. Overall love the service.

Report a concern   November 3, 2022 — Rated 10 out of 10 by Greg Lohmeyer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and convenient. The rep was nice and educated us on what he was doing.

Report a concern   November 3, 2022 — Rated 0 out of 10 by G.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

your employee hit my brick wall iutside and caused
damages. i am waiting on you to make this right

Report a concern   November 2, 2022 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet was clean!! No crunchy residue. Punctual, courteous, and professional!

Report a concern   November 2, 2022 — Rated 10 out of 10 by E.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Promptness; professionalism; personable personnel and REALLY great carpet cleaning!

Report a concern   November 2, 2022 — Rated 10 out of 10 by E.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything

Report a concern   November 2, 2022 — Rated 10 out of 10 by R.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets are cleaned without chemicals

Report a concern   November 2, 2022 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly

Report a concern   November 2, 2022 — Rated 10 out of 10 by Marsha Corrigan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician, Joshua did a fantastic job! He was super professional and pleasant to work with. We appreciated the work he did for us. Carpets and tile looked great! Also, he was in and out in a timely manner too. Thank you, Joshua!

Report a concern   November 2, 2022 — Rated 10 out of 10 by Jenny Wilson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Didn’t hear anything about products .. but your services - specifically Jessie - was very impressive!! He stayed focus, come and got me several times to show me spots before and after. I’d use you again

Report a concern   November 2, 2022 — Rated 10 out of 10 by T.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet was damp but not soaked when cleaning was done.

Report a concern   November 2, 2022 — Rated 10 out of 10 by Jan Minnock Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the person that did our carpet did an awesome job, the carpets look new again, I did not like that they asked for my drivers licence number and birthday, that is information I should not have to give out for carpet cleaning, I told them no...

Report a concern   November 2, 2022 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You did what you said you would do and it worked.

Report a concern   November 2, 2022 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician, Terrell, was efficient, knowledgeable, and friendly. I always like your work.

Report a concern   November 1, 2022 — Rated 10 out of 10 by A.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

nO RESIDUE AND THEY ARE EFFICIENT. tHANK YOU.

Report a concern   November 1, 2022 — Rated 10 out of 10 by Connie Sigel Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always awesome and amazing!

Report a concern   November 1, 2022 — Rated 3 out of 10 by J.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The carpet looks great but shouldn’t charge for an “oversized” room when actual carpeted area that can be cleaned is less than 200 sq ft. Room might be slightly larger than 200 but half of floor area is covered by furniture.

Report a concern   November 1, 2022 — Rated 10 out of 10 by Dan Minnick Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, Courteous, Prompt, Trustworthy & Thorough.

Report a concern   November 1, 2022 — Rated 10 out of 10 by Vicki Stearns Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have had my carpet and rugs cleaned from other companies--- Zerorez is the REAL DEAL!
My rugs were visibly dirty from years of wear and tear and loving on our precious dog--- Zerorez used their magic and now they look brand new!
I will recommend this company to everyone if you want the job done right! Thank you Zerorez for a job well done!

Report a concern   November 1, 2022 — Rated 5 out of 10 by P.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The technician that was here didn't get up a BIG stain. One of the times we had a big stain, the technician told me there was a way sto get it up. It was something he put down and jumped on and that stain did not come back. The guy that was here was done very fast and didn't seem to work on stain.

I would like someone to come out and try to get it out..

Thank you,
Name removed
1268 Longhorn Drive
Lewisville, TX 75067

Report a concern   November 1, 2022 — Rated 10 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient friendly service

Report a concern   October 31, 2022 — Rated 9 out of 10 by D.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean, fast, and professional.

Report a concern   October 31, 2022 — Rated 10 out of 10 by D.R.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a good job, and good to work with.

Report a concern   October 31, 2022 — Rated 9 out of 10 by Rachel Young Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jesse was very polite and professional. He came in and got the job done in about 2 hours. He also mentioned his goal is to move up in the company and I believe with his awesome customer service skills and kind professional mannor that he will do that in no time.
Thank you for your help zerorez!
- Rachel - Abundant Life Wellness Center

Report a concern   October 31, 2022 — Rated 6 out of 10 by S.O. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Pricing for two very small closets was unreasonable and way overpriced...

Report a concern   October 31, 2022 — Rated 0 out of 10 by D.V.V. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Invoice received was $59.53 less than the amount I paid the technician. Never heard a resolution after calling the office.


Privacy Policy