Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83399 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 9, 2022 — Rated 10 out of 10 by Jamie Bacon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very timely and professional. We are very pleased that Zerorez does a very thorough carpet clean! Highly recommend!

Report a concern   November 9, 2022 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good job in removing or lightening stains. Nice fresh scent.

Report a concern   November 9, 2022 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was fantastic!! Very fast and friendly and that carpet has never looked better, only after installation 5 years ago!!
Thx so much, a happy customer

Report a concern   November 9, 2022 — Rated 10 out of 10 by Y.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very satisfying, my carpet was very clean and it was dry. Compared to the last cleaning company I used , I will be using Zerorez for future cleaning.

Report a concern   November 8, 2022 — Rated 8 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What could we do to improve?

Perhaps spot clean before the shampoo. Some of my carpet still had areas that looked soiled.
My technician was very efficient and knowledgeable about his product.

Report a concern   November 8, 2022 — Rated 9 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Safe and quick.

Report a concern   November 8, 2022 — Rated 1 out of 10 by A.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Showed up late. Was offered free service and ended up having to pay for the service due to poor communication. Called customer service and was told that there was nothing they can do because the service was already completed.

Report a concern   November 8, 2022 — Rated 10 out of 10 by K.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your serviceman was prompt, efficient and thorough. The carpet is very good looking. Thank you.

Report a concern   November 8, 2022 — Rated 10 out of 10 by Diana Hager Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Mr Campbell was awesome from the moment he arrived til the end. Will definitely request for him for our next job after the holidays.

Report a concern   November 8, 2022 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great experience! The scheduling of the service was fast and easy. The cleaning technician Evan provided a great service.

Report a concern   November 8, 2022 — Rated 10 out of 10 by Lucy Huffstetter Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was professional. He did a good job cleaning our air unit.

Report a concern   November 8, 2022 — Rated 10 out of 10 by Sheri Kopidlansky Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly employees, easy to schedule appointments, and no harsh chemicals used when cleaning the carpets. Always professional and on time.

Report a concern   November 8, 2022 — Rated 10 out of 10 by T.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Spencer the technician was absolutely wonderful to work with and did an absolutely
Fantastic job in cleaning my carpets.
I will most definitely call you again & ask for him in the future.

Name removed

Report a concern   November 8, 2022 — Rated 10 out of 10 by H.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   November 8, 2022 — Rated 8 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

I had my tile cleaned, to get the grout looking better. Overall, a good job was done but there are several areas that need a mop taken to them. They are oddly greasy looking.

Report a concern   November 8, 2022 — Rated 10 out of 10 by Al Lindsey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly and professional employees

Report a concern   November 8, 2022 — Rated 10 out of 10 by William Denison Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We love Edmund!!! Will use you again because he’s so good!

Report a concern   November 8, 2022 — Rated 10 out of 10 by Carol Dubose Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Raphel, A Professional service technician who was conscientious and thorough. Cleaned up tools and left areas neat and tidy when job completed.

Report a concern   November 8, 2022 — Rated 10 out of 10 by A.O.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I wasn't there, but when I got home the carpet seemed nice and fresh. Thanks for being timely and friendly to my son.

Report a concern   November 8, 2022 — Rated 10 out of 10 by S.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jesse was over the top better than an excellent employee. Thanks for sending him to our home.

Report a concern   November 8, 2022 — Rated 10 out of 10 by N.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Edwin G does a good job. He always wants to know if we are pleased with what he did and he is very thorough .

Report a concern   November 8, 2022 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician did an excellent job cleaning the carpet and answered all my questions.

Report a concern   November 8, 2022 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very nice and professional staff and technicians

Report a concern   November 8, 2022 — Rated 10 out of 10 by Deawn Goedderz Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Edwin G was amazing...so knowledgeable and professional! Please tell him how good my sectional turned out. There was a spot that he had to really work on and when it dried, it looked really good.

Report a concern   November 8, 2022 — Rated 10 out of 10 by Ruth Brasier Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It exceeded my expectation. Better than any other carpet cleaning companies I've used.

Report a concern   November 8, 2022 — Rated 2 out of 10 by V.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The spots in my carpet that disappeared at time of treatment, slowly returned within days. I spent over $700 and my carpet looks the same.

Report a concern   November 8, 2022 — Rated 10 out of 10 by Ann Cooper Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician Spencer D. Was fantastic! He took care with cleaning the carpet and actually listened to my concerns regarding the cleaning process. He was also very respectable toward us. I will use this company again and request Spencer as the technician he was that great

I had had some very bad experiences with other big name carpet cleaning companies and the service we received from Zeroez was a relief! Zeroez delivers what they promise clean carpet!!

Report a concern   November 8, 2022 — Rated 10 out of 10 by Kenneth Nesbitt Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tristan was on time, professional and our carpet looks great.

Report a concern   November 8, 2022 — Rated 8 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What could we do to improve?

While the representative was excellent , unfortunately my carpet still has odor

Report a concern   November 7, 2022 — Rated 10 out of 10 by Brandi Drake Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My tile and carpet look amazing! Wish I would have done this sooner!!


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