Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83397 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 3, 2022 — Rated 10 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent cleaning. Top-notch technician. On time with no surprises.

Report a concern   December 2, 2022 — Rated 10 out of 10 by D.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Staff

Report a concern   December 2, 2022 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent work at reasonable price. Your technicians are always very professional and do a great job.

Report a concern   December 2, 2022 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was easy to schedule, and we were able to get the same technician we liked before. They followed up as promised and gave us a time window and stuck to it. The floors look great. Technician measured the floors and let us know the cost before he started the work.

Report a concern   December 2, 2022 — Rated 10 out of 10 by T.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service! Technician was very personable and professional!

Report a concern   December 2, 2022 — Rated 10 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and knowledgeable service from the man who came to our home.

Report a concern   December 2, 2022 — Rated 10 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good job at spot removal.

Report a concern   December 2, 2022 — Rated 10 out of 10 by V.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Had a “flood” the week before hss as went over to our carpet. After it dried there was a huge stain. Zerorez was able to extract the stain completely for a minimal extra fee. We were so relieved and pleased. The rooms they cleaned were completely dry the next morning.

Report a concern   December 2, 2022 — Rated 10 out of 10 by Crystal Joe Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Amazing! Quick and convenient!

Report a concern   December 2, 2022 — Rated 10 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jeremy Campbell did a great job. He was on time, personable and efficient. I highly recommend him.

Report a concern   December 2, 2022 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always smells cleaner when you're done.

Report a concern   December 1, 2022 — Rated 10 out of 10 by G.A.M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You always do a good job

Report a concern   December 1, 2022 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was a great experience really like the service
I will use the services again.

Report a concern   December 1, 2022 — Rated 10 out of 10 by D.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet dried quickly after the cleaning. Jeremy was very nice and did a good job!

Report a concern   December 1, 2022 — Rated 10 out of 10 by R.A.D.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Products left carpet extremely clean.
Services were beyond Excellent.

Report a concern   December 1, 2022 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It is quick. Dried in 4-5 hours. Technicians are courteous and know their jobs

Report a concern   December 1, 2022 — Rated 10 out of 10 by H.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was friendly and did a great job!! My carpets look and smell amazing.

Report a concern   December 1, 2022 — Rated 8 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

I would like the cost to include my 2 spots instead of $60 extra.

Report a concern   December 1, 2022 — Rated 10 out of 10 by Sherry Bill Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very timely and great job.

Report a concern   December 1, 2022 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and personable presentation. The job was successful.

Report a concern   December 1, 2022 — Rated 0 out of 10 by J.V.O. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

See my Google review.Basically carpet not adequately cleaned. Spots not completely removed

Report a concern   December 1, 2022 — Rated 10 out of 10 by Kevin Laffin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service through the entire process. Ricardo did a great job. Will definitely use Zerorez again and have already recommended to others.

Report a concern   December 1, 2022 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Being able to consult with Customer Service to learn about services and receive quoting.
The almost ease of scheduling.
The contact to inform your technician is on the way.
The option right add or decline extra services on the spot.
The professionalism shown by the technicians AND their delivery of information, making sure the customer understands everything going on without being sold.
Once my services were completed, I felt confident on the next steps I should take to continue keeping my home clean and in tip top shape. Zerorez provided services that I felt went hand in hand with what was & is important to me and my family.

Report a concern   December 1, 2022 — Rated 10 out of 10 by S.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians were very knowledgeable and friendly, and they were not only sold on your product, they truly took pride in their job and wanted us to be happy!

Report a concern   December 1, 2022 — Rated 9 out of 10 by A.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good job cleaning. Like coupon offers

Report a concern   December 1, 2022 — Rated 10 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service. My carpets look fabulous, our technician was extremely knowledgeable.

Report a concern   December 1, 2022 — Rated 10 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was great!

Report a concern   November 30, 2022 — Rated 10 out of 10 by W.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Affordability and carpets seem very clean.

Report a concern   November 30, 2022 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The quality of the service is superb! Caesar was very professional, courteous and thorough. Our carpet looks wonderful just in time for Christmas.

Report a concern   November 30, 2022 — Rated 9 out of 10 by H.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional. Cleaned my old carpet as well as they could.


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