Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83397 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 6, 2022 — Rated 10 out of 10 by G.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time. Good job would recommend

Report a concern   December 6, 2022 — Rated 0 out of 10 by S.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Buy a new duvet cover. Did a good job cleaning carpet, but burned a whole in the duvet in master bedroom. My wife already called to address this, but wasn’t taken seriously. So we are advising people not to use your service.

Report a concern   December 5, 2022 — Rated 10 out of 10 by N.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our tech was professional and courteous. The carpets and rug looked and felt clean. I also felt I breathed easier as an allergy sufferer.

Report a concern   December 5, 2022 — Rated 10 out of 10 by Trudy Strange Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We really love Spencer. He is so nice and always does such a great job.

Report a concern   December 5, 2022 — Rated 10 out of 10 by A.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joseph is always so professional and knowledgeable! Everytime I need duct work, I always ask for him!!

Report a concern   December 5, 2022 — Rated 10 out of 10 by J.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Awesome service and superb job. Getting out stains from years passed! Thanks Zerorez!

Report a concern   December 5, 2022 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and go above and beyond.

Report a concern   December 4, 2022 — Rated 1 out of 10 by C.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The cleaning was good, but the tech tried to nickel and dime me. He did the service I requested, but left without a walk through or saying goodbye.

Report a concern   December 4, 2022 — Rated 10 out of 10 by Van Bollen Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was very professional. He was on time, and efficient.

Report a concern   December 4, 2022 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service provided by Mr. Buck.
He was thorough, respectful of my home and did a superb job. Thank you for a positive experience,

Report a concern   December 4, 2022 — Rated 10 out of 10 by George Gould Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician took the time to explain each step of the process and showed us before and after videos of the ducts !! And most of all he was very polite and professional !! I was very pleased

Report a concern   December 4, 2022 — Rated 0 out of 10 by G.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Oay for damage to my brick wall by Jessie

Report a concern   December 4, 2022 — Rated 5 out of 10 by G.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Rugs weren’t cleaned good. Tassel turned brown after cleaning.

Report a concern   December 4, 2022 — Rated 10 out of 10 by V.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean smelling carpet after cleaning and the technician was very informative and very nice and took care of our carpet while cleaning them..

Report a concern   December 4, 2022 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was efficient and polite. The carpet looked great when he finished. I will never use another carpet cleaning service.

Report a concern   December 4, 2022 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very pleased the information provided and the job done.

Report a concern   December 4, 2022 — Rated 10 out of 10 by G.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have used Zerorez for quite a few years and I am always happy with the carpet cleaning service the Techs provide.

Report a concern   December 4, 2022 — Rated 10 out of 10 by T.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great Rep, everything went well!

Report a concern   December 4, 2022 — Rated 10 out of 10 by D.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

excellemt service!

Report a concern   December 4, 2022 — Rated 0 out of 10 by C.A. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

There is still puppy urine smell in the area. There needs to be more topical applied and cleaned again.

Report a concern   December 4, 2022 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything

Report a concern   December 3, 2022 — Rated 10 out of 10 by H.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality service

Report a concern   December 3, 2022 — Rated 9 out of 10 by C.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Some stain still there.

Report a concern   December 3, 2022 — Rated 10 out of 10 by Phoebe Sisk Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am a fan of Zerorez for life. The service and products they offer are unparalleled, due to the unparalleled technology that has driven the creation of these same products and services (of cleaning without chemicals) Moreover, the team members that the company employs are the most knowledgeable, professional and values-oriented of any that I have encountered… in any industry! We have used ZeroRez for our personal home, and for a rental homes for well over a decade now. Their business is a model that all would do well to follow… I cannot recommend them highly enough!!

Report a concern   December 3, 2022 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and professional services. Always happy to have Zerorez clean my carpets.

Report a concern   December 3, 2022 — Rated 10 out of 10 by Mitchell Cribbs Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was on time, courteous and knowledgeable. The carpet turned out looking like new. Very happy with the whole process.

Report a concern   December 3, 2022 — Rated 8 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

I don’t like the fact that you offer the $99 promotion and by the time it’s all done, I paid triple that amount. I guess what could be done is be more transparent about hidden fees.
I use you all due to the fact that only water is used.

Report a concern   December 3, 2022 — Rated 10 out of 10 by Carolann Orlando Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Technicians are always courteous, and polite. They do a great job on my carpets, always walking me through to view each area,

Very recently I had my large sofa cleaned, and sanitized, it looks bright again. Plus the Tech had set up a fan to make sure the sofa was 95% dry before leaving. An hour later there was no dampness at all. The Technicians name was Dexter, he was extremely courteous. Plus he also wore the white covers on his shoes.

The Zerorez products have no odor, and the extra care the Techs take make your carpets look like new. Your sofas too.

Carolann O

Report a concern   December 3, 2022 — Rated 10 out of 10 by P.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, friendly techs!

Report a concern   December 3, 2022 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great results. Great technician.


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