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based on 84907 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We have consistently gotten great results from Zerorez with excellent employees. I only wish they didn’t have such a long wait list for service.
Don't change a thing, I just have a problem with the price.
Prompt and friendly service! Thank you!
Great customer service.
They are on time, great price and do a great job. The guys was very nice and answered all my
questions.
Our technician John did a great job. Very knowledgeable and was able to make suggestions for additional services. The carpets look and feel terrific!
I like that the product does not leave anything on my carpet.
Communication was great. The carpet cleaner was very professional, and he came right within the window of when we scheduled. The carpets look good after his work.
Did a great job!
It’s easy to set up the appt and my carpet always looks amazing
Our gentleman was very nice, explained everything and did a great job.
Fabulous experience always! Zerorez accommodated me at my Dallas business, Elements, and
cleaned my carpets quickly while removing major stains from a water leak.
Awesome worker and awesome service. I did wish I invested the money to spot treat. Nonetheless everything turned out better than expected.
The. Results are excellent and the tech was very polite and professional. He was on time and finished the job in a timely manner. Everyone I’m spoke to was very easy to work with. I would definitely recommend this company to my friends and family. Bob
Speedy and courteous. Easy to work with
Our service tech did a great job!
We are very pleased!
Tristan was courteous and thorough! He arrived on time, and did an excellent job on our carpets. This is my second time to use Zerorez, and I highly recommend them!
I just love your service, very professional and dependable. Your tech are always kind. I highly recommend Zerorez to all my family and friends.
The technician changes both of my thermostats without our knowledge or consent. Very disappointed that he would come into our home and control the air conditioning.
Timely arrival and great customer service.
Whoever came out, was extremely polite and professional. He did above and beyond an exceptional job
Fast, friendly, efficient, and great price. The tech was excellent!
Cleaned stains and stairs didn't show wear from dirt
Our carpets look amazing!
Our technician was knowledgeable, speedy and friendly!
Tech is on time. He was very professional. Did s great job
The results was amazing. Instantly you can see the difference in the carpet. The service did not take long. The technician explained all the details on maintaining the carpet.
Thank you so much.
Yes the staff was great very professional and it did an amazing job
Horrible service. The tech showed up at the very last minute of appointment time, then stated he had a full truck and could he use mine or my neighbors sewer line to dump. Extremely unprofessional. He the proceeded to try to tell me that a carpet that had a few light stains would only get worse with the cleaning unless I paid $75 per spot to clean them. The entire reason I scheduled a carpet cleaning was to remove light stains (think one level darker than carpet... not a big brown or black stain at all). After cleaning my couch, the DRY baking soda I put on it to freshen it wasn't even vacuumed up.
Horrible horrible, misleading service with a person that was not honest. I will not recommend your service and unless someone contacts me regarding some type of refund I will ensure that I let all friends, neighbors and social media know NOT to utilize this lack of service.
Good job getting the carpet clean, plus fair and reasonable pricing.