- Phone: (214) 372-5326
- Visit Website
based on 83397 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpet dried much faster than other companies I have used.
I love the thorough clean and the prices are great. I have always been able to get an appointment quickly and promptly and enjoy being able to schedule online. The techs are courteous as well.
The guy who cleaned our carpets was very friendly and professional. He did an excellent job. Our carpet is very old but he made it look good as new.
The price was significantly higher than expected, and I've use Zerorez several times in the past to clean the same areas. The last time was just several months ago.
David was very professional and kind, very knowledgeable about how I can prolong the life of my carpet especially in the high traffic areas. I will definitely be using Zerorez in the spring
Professional and efficient
Love the customer service from start with the phone call making the appointment to the finish with the technician. The carpet was cleaned beautifully and dried so quick. I would say it was completely dried within 4 hours. Would call again as job was done perfectly!!
Terry, our tech was great. Professional, friendly, listened to my issues, and was super helpful. He did a great a job. The carpets look great! The pricing was reasonable and while Terry gave me the options for upgrades and was very knowledgeable I didn't feel pressured to spend more on stuff I didn't need or want.
Very friendly and thorough.
Mario did a fantastic job and went above and beyond to make sure the job was done right.
Ecologically friendly. Dries fast. Easy user interface online to set up appointments.
We had a great technician, Joshua, who paid attention to detail and did a wonderful job!
Your representative did a thorough job in record time! He was very knowledgable and personable.
The technician Javier was very professional and courteous. Did a great job and quickly.
Our tech was great! So awesome!! 10/10!
Friendly service and on time. Always reliable
Great customer service and cleaning was thorough!!!
High quality professional reasonable prices
Tech was very nice and informative. However environmental and gasoline fee “add ons” aren’t professional. In addition, your costs for treatments above standard cleaning are excessive. It’s almost like you get your foot in the door, then start gauging! Hard to recommend to others.
The service guy did an excellent job
Great job
Service was great & arrival was early which was wonderful.The representative was very pleasant & explained the process & pricing before starting the job. Job well done.!!
Carpets were excellently cleaned, and tech was very efficient, on time, and friendly
Your quoting and scheduling process on your internet site need to include options for cleaning rugs, not just walk-to-wall room carpets. That cost was unknown until provider arrived to do the work.
Jacob, my service technician arrived as scheduled, was personable, and professional, and suggested, prior to my carpet cleaning, specific recommendations which would enable him to make his carpet cleaning more effective. I would definitely use his services again as the results were remarkable. An excellent representative for your company.
Mario did an amazing job cleaning the carpets in my home. He was very courteous, and thorough. I will definitely be requesting him again when I need my floors clean in the future!
Excellent techs and excellent service.
Timely
Thorough
Friendly staff
It seems to be the opposite of Zero Rez. Carpet still sticky. Having a hard time vacuuming. And I’ve now vacuumed three times Have never had such a sticky carpet after other carpet cleaners
Provided timely instructions and information from start to finish. Very professional and conscientious employee cleaned our carpets resulting in a very satisfied customer.

Keith was very knowedgeable and efficient.