Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 85381 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 3, 2023 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The employee who cleaned our tile and carpet was efficient, professional and went above and beyond his duty. He helped move some heavy furniture that was not with in his job description duties. I greatly appreciated this extra effort.

Report a concern   August 3, 2023 — Rated 10 out of 10 by T.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The techs are always so nice and the cleaning power is beyond compare!

Report a concern   August 3, 2023 — Rated 3 out of 10 by B.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Left chemicals on my grass and it killed the grass

Report a concern   August 2, 2023 — Rated 10 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your whole concept of cleaning carpets leaving no residue or chemicals when process is complete.

Report a concern   August 2, 2023 — Rated 10 out of 10 by Joan Tengowski Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient, polite personnel.

Report a concern   August 2, 2023 — Rated 10 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly , complete work

Report a concern   August 2, 2023 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and easy

Report a concern   August 2, 2023 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great product and customer service.
My 10 year old carpet looks new.

Report a concern   August 2, 2023 — Rated 10 out of 10 by Susie Roberts Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez always does a great job!

Report a concern   August 2, 2023 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, efficient and friendly service

Report a concern   August 1, 2023 — Rated 10 out of 10 by L.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service technician was pleasant, courteous and took care of the carpet cleaning. Like that they don’t use harsh Cherie anything that will leave residue on the carpet.

Report a concern   August 1, 2023 — Rated 3 out of 10 by S.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Chairs not clean. Carpet not clean

Report a concern   August 1, 2023 — Rated 10 out of 10 by G.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Doesn’t leave any detergents

Report a concern   August 1, 2023 — Rated 10 out of 10 by R.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and quality product!

Report a concern   August 1, 2023 — Rated 10 out of 10 by H.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service people.

Report a concern   July 31, 2023 — Rated 10 out of 10 by Jenna Williams Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job - I have used zerorez several times and always happy.

Report a concern   July 31, 2023 — Rated 10 out of 10 by S.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Tech did a great job!

Report a concern   July 31, 2023 — Rated 10 out of 10 by Amanda Dunning Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician was great! He was on time, very thorough and professional.

Report a concern   July 31, 2023 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I ned a copy of my bill. I was unable to print what you sent me.

Report a concern   July 31, 2023 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always great cleaning and professional!

Report a concern   July 31, 2023 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact it is clean with no residue left on the carpet. It is easy to schedule online. The employees Brian and Bobby were efficient, friendly, and professional. The entire process was seemless and my home feels refreshed!
I would absolutely refer my family and friends.

Report a concern   July 31, 2023 — Rated 10 out of 10 by D.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech did a very good job.

Report a concern   July 30, 2023 — Rated 10 out of 10 by Shirley Lava Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Diamond did a great job cleaning my carpets today. I got a courtesy call about 30 minutes before he arrived. He looked over the area and got right to work. He recommended some options for my pet vomit stains and other spots. He kept me informed as he worked on each room. He was very professional and was also able to clean one extra room that I hadn't counted when I set up the appointment. Great job, Diamond! Thanks Zerorez!

Report a concern   July 30, 2023 — Rated 10 out of 10 by Taylor Ohlendorf Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Keith, my technician was on time, extremely friendly, knowledgeable, and walked me through the best options and details of the treatment. Can’t say enough good things! Keith was incredible!

Report a concern   July 30, 2023 — Rated 10 out of 10 by Thomas Teschner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service, c appetite the cleanest in years!

Report a concern   July 30, 2023 — Rated 10 out of 10 by Gwen Reaves Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have used Zerorez several times fir our properties. The service is always professional. The carpets looks clean. I
We have used other carpet cleaning professionals and always ho back to Zerorez .

Report a concern   July 30, 2023 — Rated 10 out of 10 by Judith Ortega Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and friendly services. Carpet feels clean!

Report a concern   July 30, 2023 — Rated 10 out of 10 by Kim Isbell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service technician was really good. Explained everything very clearly, made recommendations based on his findings at the property and cleaned everything efficiently and effectively. Can not say enough about the technician that came out. What a great guy. Also you products clean well especially pet stains and the carpets dry very quickly. Much better than trying to do with off the shelf products that just attract more dirt. Thank you !

Report a concern   July 30, 2023 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your representative did an excellent job, and he was very informative.

Report a concern   July 30, 2023 — Rated 0 out of 10 by R.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Your carpet tech was in my home to sell me items and inflate my bill. Cleaning my carpet was secondary in his efforts.

My high traffic areas are still dirty. Stains are still apparent.

Worst carpet cleaning job I have ever suffered through.

Your previous serrvice was less than satistactory and I hoped that it was a fluke. Thought I would give you another chance.

Never again!


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