Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83397 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 20, 2022 — Rated 10 out of 10 by Diana Lovell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love how my carpets feel after cleaning. I love how considerate and respectful techs are.

Report a concern   December 20, 2022 — Rated 10 out of 10 by Neal Holden Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jacob was great, would reccomend to friends and family looking for similar services.

Report a concern   December 20, 2022 — Rated 10 out of 10 by Joy Lee Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent ability to clean anything out of a carpet or rug! Prompt and super friendly and professional service!

Report a concern   December 20, 2022 — Rated 9 out of 10 by Richard Horton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very skill cleaner

Report a concern   December 20, 2022 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your employee that serviced our house (Javier) was awesome.

Report a concern   December 20, 2022 — Rated 5 out of 10 by S.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The price for the service on the website did not match what we had to pay. A sofa on the website was $120 and it was quoted at $280 when the Tech arrived. She did discount it to $200. I should have pushed the issue but we needed the service that day.

Steve Last name removed

Report a concern   December 20, 2022 — Rated 10 out of 10 by Jane Tauscher Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was very polite, conscientious, and thorough. I’ve used Zerorez for years and haven’t been disappointed!

Report a concern   December 20, 2022 — Rated 10 out of 10 by Mike Russell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very ppleased witht he cleaning process and would recommend the service.

Report a concern   December 20, 2022 — Rated 10 out of 10 by N.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guys that came to clean our carpets were great. And the end result was amazing.

Report a concern   December 20, 2022 — Rated 9 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals used

Report a concern   December 20, 2022 — Rated 10 out of 10 by T.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpets looks great. The technician was extremely polite and professional and did a great job!

Report a concern   December 20, 2022 — Rated 10 out of 10 by A.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   December 19, 2022 — Rated 10 out of 10 by Phyllis Mayfield Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very knowledgeable and professional.

Keith did an awesome job cleaning my carpet.

I am very pleased with the products used and how the carpet looks n feels.

I will schedule grout cleaning soon.

Report a concern   December 19, 2022 — Rated 10 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous, on time when stated and efficient.

Report a concern   December 19, 2022 — Rated 7 out of 10 by D.P. Zerorez Dallas/Ft. Worth
What could we do to improve?

my person Randy was wonderful, but the process to make the appt was not wonderful. Thanks you Randy

Report a concern   December 19, 2022 — Rated 9 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dave did a great job on Saturday, December 17th with our culinary floor. He is a dedicated, meticulous and hard-working employee. Our chef's reaction to the floor this morning was, "the floor looks amazing". Thank you, Dave!

Report a concern   December 19, 2022 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very thorough snd safe cleaning products

Report a concern   December 18, 2022 — Rated 9 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech did a thorough cleaning in every room he cleaned. However, he forgot to clean my small downstairs bathroom.

Report a concern   December 18, 2022 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly provider that explained everything very clearly and answered all questions.

Report a concern   December 18, 2022 — Rated 10 out of 10 by Jeffery Tate Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like to clean the process and no Harsh chemicals.

Report a concern   December 18, 2022 — Rated 8 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

I would do this again but the cost is way to high.

Report a concern   December 18, 2022 — Rated 10 out of 10 by C.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great value. Very professional with great results of high quality. I'm a 3 time repeat customer.

Report a concern   December 18, 2022 — Rated 10 out of 10 by Jan Wardell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

End results meet or exceed expectations. Technicians are professional, fast, get it done right and clean up after completion.

Report a concern   December 18, 2022 — Rated 10 out of 10 by Brenda Hooper Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very thorough job. Friendly technician, timely and polite.

Report a concern   December 18, 2022 — Rated 10 out of 10 by Jill Roush Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They always do a fantastic job !!!
I have used them for several years and they are a great company. They don’t leave a big residue of chemicals behind that collect dirt like other companies. Zerorez is the Best of the Best in carpet cleaning .. as always I’m a happy customer again!

Report a concern   December 18, 2022 — Rated 10 out of 10 by Terry Ellis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I would recommend your company because the cleaning was very good. I was going to reschedule due to the weather and other circumstances beyond my control, but the service man turned it into a solution where he was able to clean the carpets for Christmas. He saved the day!

Report a concern   December 18, 2022 — Rated 10 out of 10 by Marilyn Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Terry was very professional and knowledgeable of the Zerorez products. He explained all that he was doing to my carpet and showed me all the dirt he was able to extract. The product he sprayed onto the carpet smelled like oranges! So good!!!

Report a concern   December 18, 2022 — Rated 5 out of 10 by G.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

First time they came out they did t clean the rugs and carpet good. Had to send someone else out and he got the rugs clean but carpet still not clean feeling.

Report a concern   December 17, 2022 — Rated 10 out of 10 by Joan Tengowski Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great value. Always pleased with the work!

Report a concern   December 17, 2022 — Rated 9 out of 10 by P.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our Tech Jeremy was amazing!!


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